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Customer Ratings & Reviews

$118.21

Customer reviews

Rating 4 out of 5 stars with 3048 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,048 reviews
  • Rated 4 out of 5 stars

    Gang fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once you figure it out! Instructions worthless, store some help. Have three large monitors hooked to my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WFH Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent peice of equipment that allows me to connect both of my screens to my laptop for a seemless experience

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad the Dock works for WFH situation. Thanks for your review, Donald. j5create

  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. And does not take up much space.i have told others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t support two external monitors for Citrix

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for work. I connect this to MacBook Pro and access my office system with Citrix receiver. After the macOS 11 upgrade it’s not supporting two external monitors when using Citrix. However when not using Citrix it supports two external monitors. Needs a bit of work from j5. On top of that it needs the drivers to be installed on MacBook Pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Unfortunately, our devices will not work with Citrix. The Dock requires drivers to be installed on the computers operating system. We apologize for the inconvenience. Sincerely, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use docking station. It has many port options and functions exactly as described

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cord too short.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station works well and has plenty of docks to use for various pieces of office equipment. However, the cord to plug the dock into the computer is very short. It can plug in from either end, however it is too short for my desk using either end. I wish it was a little longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for teleworking!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a saving grace for working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, using less wires. I work from home each day and this product makes it easier!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Excellent Dual Monitor Docking Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Docking Station worked seamlessly with my HP Yoga laptop, plus my HDMI connected Dual Monitors.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good for macbook pro with M1 chip

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for macbook pro with M1 chip, requires to install driver software which is suspicious

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    A must have for new MacBook owners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows 3 monitors to be added to your 2020 MacBook Pro plus adds additional USB type C connections. A terrific doing station.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 is a great addition to any newer laptop. The ability to add three additional monitors, an Ethernet port, and additional USB ports really helps get the full potential out of the laptop. Thank you for sharing your review.
      Cheers,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good for business use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my laptop as it is intended. But to many functions that actually not needed for a family use.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One of the USB 3.0 Type-A ports is a fast-charge port, so you can charge your mobile devices faster than you can from a standard USB port. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station. I use this for my dual monitors and it works amazing. Has lots of ports and they all work great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Dual or triple monitor connectivity plus many other abilities built into one. The JCD543's unique design makes the perfect space-efficient add-on.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LOVE IT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i needed. I am about to order another one for my husband, since he will now be working from home.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Greetings Jazzy1, it's wonderful to hear how much you enjoy the JCD543 device, it is one of our popular units and we love any feedback we get. Thanks for supporting us. Cordially, j5create. j5create

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Display Resolution Issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station does not support 2 displays at 1920x1080. 2nd display is max 1600x900. Also when laptop is remove and reconnected, Lenovo Thinkpad laptop locks up.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Triple Display Docking Station does support 2 displays at 1920 x 1080 resolution. The problem may have to do with the supported resolutions of the monitor, your computer, or a setting may have to be changed. For assistance I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Had to Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, but I had to return it. First, It doesn't come with a power supply, but gets its power from the USB-C port of the laptop. You can apparently get one with a power supply (somewhere?) but you can't buy the power supply separately. Nevertheless, it "works" without a separate power supply. The first problem was that one of the monitor ports didn't work. There is a VGA, HDMI, and a "HDMI or DisplayPort" port. The latter has two physical ports but seems you can only plug into one of them.. Seems flexible, but the "HDMI or DisplayPort" port didn't work at all. No matter what, I couldn't get a monitor plugged into either of those to work. So I had a two-port docking station in essence.. HDMI and VGA. No deal breaker at the time, I would contact support to try to get it replaced. But.. then it would start freezing the displays. Mouse would move fine on the laptop screen so the laptop wasn't frozen, but the display outputs on the monitors never changed. That was the deal breaker. I decided to return it and I found a Dell docking station for just a few dollars more (and with a power supply) and it worked right out of the box.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear about this. In cases like this we do recommend contacting customer service since they are trained to assist in issues like this and can help you get up and running again. We actually do sell the power cord separately over at Best Buy as well as the version of this device that comes with it.

      I do apologize for the inconvenience you've had and I hope that you've been able to get up and running.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Connects Macbook Air M1 to dual external monitors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to connect macbook air M1 to two external monitors. Exactly what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new computer and needed more ports. This is a good docking station and with different types of extensions.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for your feedback. We appreciate it. Have a wonderful day! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good docking station

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a portable docking station which could be used without power. Found this on best buy. It is worth every dollar. It is solid build.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm happy to know that we've made things just a little easier for you.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. It just cost more than I anticipated for what it is needed for.

    I would recommend this to a friend