Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 11531884
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Good low profile docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a docking station that isn't bulking and can be hidden behind a monitor, this is a good choice.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the sleek, low profile of the JCD543; you can now rest your laptop on top of the device saving you space while still obtaining the most out of it.
Regards,
j5create
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to dislike yet. Definitely great for what I needed
I would recommend this to a friend Worked great after I did firmware update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggled with getting 3 monitors to work. Contacted the help center and received instructions to update firmware.. Worked great after I did firmware update.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you so much for letting us know the JCD543 is meeting your expectations and the customer service team was able to assist you. For issues in the future, feel free to contact us again and a rep will be ready to lend a helping hand!.
Respectfully,
j5create
- Pros mentioned:Ease of use
Great Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to an older docking station. Can run 3 monitors plus the laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! we use it all the time and have had no issues.
I would recommend this to a friend - Pros mentioned:Usb-c
It's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unhook my laptop to turn it on, then hook it back up. It is nice to have the printer and 2nd monitor hooked up to it, but I almost sent it back due to how difficult it is to turn laptop on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to properly understand this issue. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ease of use
I recommend it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful for someone working from home . Easy to use
I would recommend this to a friend - Pros mentioned:Overall performance
Very Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apprehensive at first but it's worth every penny, highly recommended.
I would recommend this to a friend Admin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice and sleek when working from home. With a small space
I would recommend this to a friendEnjoying it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working without issues for like a month on a daily -@ 5 hours work
I would recommend this to a friendMacBook Pro Extreme Battery Drain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I'm at a 1 star. It took a while to get everything set up, driver download errors, and approving access. It took multiple calls to customer service, which was honestly great. They were very helpful with the set up. The dock was great when it was working! Loved the mega desk vibes. However, within 2 hours of using the dock with my 2 external monitors, Insignia 19' TVs that are plugged into a wall, the dock was very warm and ended up completely draining my computer's battery. I called customer service, they said it was likely a computer problem and directed me to call Apple. I contacted apple support, my charger and computer were thankfully fine. I called customer service again and they said it shouldn't be functioning like that with just two external monitors. If it happens again, I should swap it. Well, not running that risk on this expensive brand new MacBook Pro. My husband is headed to Best Buy now to swap it out. Will update if/when anything changes.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am happy to hear that our customer service team was able to help you out. If you need any additional assistance please do not hesitate to contact us. I look forward to hearing how this turns out.
Thank you,
j5create
- Pros mentioned:Ease of use
Makes life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes transporting a laptop much easier because you just unplug it and go
I would recommend this to a friend Misc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but instruction pamphlet was packed so it was difficult to find.
I would recommend this to a friendLenovo Laptop Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this Lenovo laptop as a standalone or configured with a docking station. In either role the combination of RAM, memory and other built features have proven to be what I needed in the wsy of computer support. Not completely on board with Windows 11 but getting there.
I would recommend this to a friendNot as great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really satisfied with this. While it is nice to have the adapter to the extra monitors and USB-C. I've had issues keeping a good connection and the USB-C wire at the right length. For the price, I'm not sure it really lives up to the expectations.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
I'm really sorry to hear that you had this issue! We are always available at our customer service department to assist you through any issues like this that might arise. Our information can be found on our website under the contact page. We'll be more than happy to help!
Thanks,
j5create
Too early to tell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is working fine. But I try to connect a VGA type monitor and did not work. I try the monitor with my older laptop and it work fine. Maybe I will update my review once I had used it for a while.
I would recommend this to a friend- Pros mentioned:Ease of use
Expectation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates beyond my expectations. It was easy to attach some new devices.
I would recommend this to a friend - Cons mentioned:Compatibility
Compatible with not many laptops.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good docking station. But does not work well with HP or Dell laptops.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure Hp and Dell laptops supports "DisplayPort Alt Mode" and "Power Delivery". Some ports are PnP and others are driver base. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
- Cons mentioned:Compatibility
Didn't work for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this did not work. Attempted to contact the company for assistance but never heard back from them. Have a Dell 9575 and it would not work in any of the USB-C slots I plugged it in. The laptop would not recognize the device even after ensuring the drivers were installed. Returnes to Best buy the next day without any issues.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD543 is not being recognized by your computer, it could be a matter of updates on the computer itself, defective host cable, defective USB port and for all the mentioned a technical support specialist is standing by ready to help. I regret to hear customer service did not return your call. We are available Monday-Friday, 9am-6pm EST on phones, 10am-6:30pm EST for chat, tickets and voicemail are also options in the case where hours of availability do not work for you. We hope we can change this negative experience to a positive one. If in the future, we are awarded another opportunity to meet your IT needs, please feel free to contact support mentioned on the casing to speak with a rep and they will be glad to lend a helping hand.
Respectfully,
j5create
- Pros mentioned:Ports
Great docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently got a new laptop and wanted a universal docking station. This works great and has all the ports I need.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear. With the pandemic in full swing, it's important to stay connected and I'm glad that this has made things a little easier for you.
Thanks,
j5create