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Customer Ratings & Reviews

$118.21

Customer reviews

Rating 4 out of 5 stars with 3048 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,048 reviews
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a plug and the Best Buy employees don't tell you that. Also - its like a hub for plug in's but doesn't generate power to your laptop. DOES NOT work like a docking station. JUNK

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543P comes with a power adapter, unlike the JCD543. The JUP2290 is the power adapter for the JCD543 device. The Dock Station gets it's power when the host connection is connected to your computer. However, computers must support DP Alt Mode and PD over USB-C. The power adapter provides additional power to the USB ports and pass-through charge to a computer. ** Feel free to contact j5create Technical Support if you require further assistance. Thank you. j5create

  • Rated 5 out of 5 stars

    Mapp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We was able to connect with the computer, webcam and speakers. Great price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. j5create

  • Rated 5 out of 5 stars

    Just as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Yup, it's just as advertised. Yup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and everything works. I replaced a usb 2.0 hub with this one.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 is going to be a significant improvement over a USB 2.0 docking station. The JCD543 can support up to three external displays and provide a wide array of other ports. It is great to hear that you like the docking station.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed for my laptop and when I switched over to my new tower, this worked perfectly for me to keep my 3 monitors going strong.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Works great with one remote Display, not two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with 2 screens on MacBook Pro running Big Sur.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello DaveJ, if your MacBook is running the M1 chip, the drivers will not be compatible. If you have the Intel, please download the 11 Display Driver on website and make sure to allow the drivers through. You may also reach out to us to help with installing the drivers to your computer. Respectfully, j5create. j5create

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Don't Buy If You Have A Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device doesn't really work well with a Mac. It works intermittently with a Mac. It's very frustrating. Sometimes I plug in and only one of the two monitors works. This doesn't happen on my PC laptop--it works great with a PC.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      In my experience the JCD543 has worked well with Apple computers. If you would like assistance troubleshooting the docking station our customer support team would like to help. Our contact information is on the j5create website under the ‘Support’ tab. I hope that we can help getting the docking station working for you.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall goo but had to have a separate video cable in order to get the sound to work. Might have been an issue with user...

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear that you've had some difficulty with our device! If you contact my customer service department we'd be more than happy to help get you up and running again. Our information can be found on the back of all of our product boxes and on our website.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Very convenient. Exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. I'm glad the Dock is what you were looking for. Have a great day! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My dock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my macpro laptop easy to use plug and play

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Perfect for Mac computers supporting Thunderbolt 3 or 4 connections. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to pass the time. I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review, Enjoy, Jbear. j5create

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the drivers to update properly. Computer constantly made a beeping noise that device was being recognized. Annoying. Returned

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The constant beeping and driver update errors suggest the dock is having difficulty maintaining a stable connection with your computer. The JCD543 requires a USB-C port that supports DisplayPort Alt Mode and USB Power Delivery. Some USB-C ports are data-only and may not fully support the dock. Ensure your operating system is fully updated, as certain compatibility issues are resolved through Windows updates. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as advertised really enjoying it. Works well for two monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Happy to hear that you are enjoying the JCD543 docking station. This dock is a great way to add three external monitors and a lot of other ports to your workstation. I hope that you have a nice day.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Accesories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price super useful I got what product description offer

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback, Guapo. Have a nice day! j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Bothered by apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this unit until I found out it didn't work for BigSur

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello there, thank you for your review. To know what type of Mac you have and what version of MacOS you are running. Please contact us and our agents will be able to assist you on the JCD543 Dock setup. Kind regards, j5create j5create

  • Rated 5 out of 5 stars

    Multiple displays made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic in place of the much more expensive HP dock

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente addition to my office. Makes hooking up my laptop simple.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks for leaving a review on the Dock. Have a great day! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I got it for my home work station and it works nicely.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our product and happy it works nicely for your computer. Take care! j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home office works connecting multiple devices with my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The portability of a laptop is nice, but sometimes you need a full workstation to maximize your productivity. Glad that you were able to find the JCD543 and that it works for you.
      Have a good day,
      j5create j5create

  • Rated 4 out of 5 stars

    Sitting on Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea but didn't sit well on the dock as I thought it would. Ended up returning.

    No, I would not recommend this to a friend