Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 11531884
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
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||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product with the hopes of easily connecting dual monitors to my MacBook. It took two calls with their support to get the correct drivers (hint they are NOT the latest drivers on their website.) I was required to install the drivers twice in succession (which is normal according to J5create support) to get the device to recognize two monitors at the correct resolution. It also does NOT support USB3 -> thunderbolt adapter to use Target Display Mode. This product did, however, support both my MacBook and my wife's dell. After I finally had purchased two actual 2560x1440 monitors and got the drivers and correctly installed, I had it working for a couple of weeks, before the entire device went black box just up and died on me. Now my MacBook Pro or my wife's Dell no longer recognizes any external device has bee plugged in. No recognition of the power, video, audio, or network. Overall, I am VERY disappointed in this product and do not recommend it for purchase.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I would like to apologize for the inconvenience that this has caused you. If you would contact my customer service team again we can set up an exchange for you. Our information is located on the back of all of our product boxes and on our website under the support tab. There you can find links to our phone, livechat, and ticketing services.
Thanks,
j5create
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for multiple uses, just what I needed. Highly recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Hey there and thank you for recommending the JCD543. Due to the various capabilities, the 13 in 1 makes a top seller for both home or office workers looking to save space.
Appreciatively,
j5create
Great Geek Squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanh, a Geek Squad tech, assisted in my purchase of this item. The docking station has been extremely helpful. Over the past 60 days Thanh has worked with me regarding the purchase of the following items docking station, Samsung LED monitor, and 55" smart TV. Thanh was personable, knowledgeable, and professional. I appreciated his assistance!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the review. Enjoy your Dock. Cheers!
Great docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this docking station. USB C and double display for the win.
I would recommend this to a friendBrand response from J5create Team
Posted .This Dock turns your Mac or Windows laptop into a full workstation with a DisplayPort output, two HDMI outputs, and a VGA output,
- Pros mentioned:Usb-c
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast. Has all the inputs you needs. Sd cards, usb. Hdmi. Awesome
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item works awesome I would definitely recommend to a friend
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Great buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchased item exceeded my expectations. I would highly recommend it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We really appreciate your recommendation of the JCD543 docking station. It really makes us happy when our products exceed our customers’ expectations.
Thank you,
j5create
- Pros mentioned:Overall performance
Huh . . . who would have thought?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn't I figure this solution out sooner!! Works great so far.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Well we’re glad that you did find the JCD543 docking station. This is a great docking station for adding up to three additional displays for your laptop. Have a good day.
Thanks,
j5create
- Cons mentioned:Compatibility
Does not work with Dell Laptops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it universal but this didn’t work with my Dell laptop. I
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate that you took the time to leave a review on the docking station. To get the full functionality out of the dock it will need to plug it into a USB-C port that supports display port alternate mode. The dock will also need to have drivers installed to have some of the ports function. If you require any assistance getting the docking station to work you can always contact our customer service team. They can assist with installation and troubleshooting. Contact information can be found on the device packaging and on our website under the Support drop down.
Thank you,
The j5create team
Very Happy, Works with Lenovo Flex 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several other hubs for my Lenovo Flex 5, but not would work with the display. No HDMI ports worked. I read that this hub had drivers that would allow my to use it with my Lenovo Flex 5. Well, it certainly does! I'm very happy with the quality of build and the thought that went into this hub. It was a bit pricey, but worth every penny!
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Enjoy your new Dock, ODAAT.
Sold Port Replicator / Docking Station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for our office. It allows power to pass through and is solidly built. We actually purchased about five of them and have had no issues. They are all being used on MacBook Pro's - I believe we did have to download a driver update when we updated the Macs to Mojave from the J5 site but it wasn't a hassle. Customer Support assisted us.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
It is good to hear that that j5create customer support got you back up and running after the OS upgrade. Thank you for sharing your experience here.
Have a nice day,
j5create
Decent unit for an Macbook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good with Macbook Pro, but the VGA connector did not work with Apple Macbook Pro. We had to buy Apple connector.
I would recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the VGA port not working for you; there is some troubleshooting that can be done and we would love the opportunity to resolve this matter, if you could contact the support team on the packaging and we will be glad to assist you.
Thank you,
j5create
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wirks, does not charge my Hp spectre 100% sometimes, runs the laptop hot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Themoose, In regards to your HP Spectre not charging sometimes, this could be due to the power adapter you are using not supplying enough charge. For this, we recommend you use a higher wattage power adapter. If you would like more information on this, please don't hesitate to reach out to support and a specialist will answer any questions or concerns you may have.
Regards,
j5create
- Pros mentioned:Ports
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with Mac Pro. Nice to have access to all the ports.
I would recommend this to a friendBrand response from J5create Team
Posted .This triple display docking station turns your Mac into a full workstation.
Hairy butt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad thing to have even though it’s kinda bulky like my hairy butt! Super hairy! The end.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for the review.
- Cons mentioned:Compatibility
Product cuts resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of trouble with this doc because of trying to get it working for me on my macbook pro. I had to download the driver manually and then when I got that all figured out, I figured out that it cut my resolution to be 1080P. Not terrible, but I wanted the resolution higher
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience that this has caused you. If you would contact my customer service department, we'd be more than happy to help you with this. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing servies.
Thanks,
j5create
- Pros mentioned:Ease of use
Great low-end option
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter docking station. Made setting up my home office a breeze.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to post a review. This dock has a lot of functionality like being able to add up to three monitors, 4 USB ports (3 Type A, 1 Type C), pass through charging, and much more. It’s great to hear that you liked the prices. Have a great day.
Thank you,
j5create
- Pros mentioned:Ease of use
Great product that helped increase productivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was ready on time and easy to install. Would by more of these.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Brandt!
That's fantastic! I'm glad that this has met your needs and made things just a little easier for you. If you have any questions about your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Love this extension
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it works awesome but be cautious if how many ports you use, it heats up if you use to many
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Britt,
Like all electronic devices the JCD543 will generate more heat as it works under a higher load. Our products are extensively tested prior to their release. If you have questions our customer support team would be happy to answer them. Our contact information can be found on the j5create website under the ‘Support’ drop down.
Have a good day,
j5create
- Pros mentioned:Ease of use
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, easy setup, and perfect for what I needed..
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Have a great day!