Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Great Product Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer support is awesome! Could not get one HDMI port to work when installing. Customer service was so responsive. I had the issue fixed within an hour. Docking station is working great with two Dell monitors and Dell laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are really happy that your experience with customer support was great. The JCD543 has a lot of great features that can help improve productivity. We really appreciate that you shared your great customer support experience.
Thank you,
j5create
It's great but lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually an amazing product. It has potential. But, with one HDMI port being locked to 1080p and no way around it, that's quite añnoying. Had to return it.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to use, from connecting everything to downloading the driver on my Mac
I would recommend this to a friend- Cons mentioned:Compatibility
Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this brand on the shelves??? I've downloaded their updates, worked with tech support and gone through 3 devices and none of them worked!! I trusted this brand because it's sold at Best Buy but never again! I expect more from Best Buy! I'm out of $120 because the return policy is only 14 days. Best Buy needs to fix this problem! I need 3 monitors for work and I've been sorely inconvenienced!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry to hear about your experience with the JCD543. I would recommend contacting j5create customer support regarding the trouble that you are having with the docking station. Our support specialists are experienced with the specifics of this device and can assist with determining the issue. You can find our contact information on the j5create website or on the product packaging. I hope that we can get the dock up and running for you.
Thank you,
j5create
A great docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Felt a little flimsy when I got it out of the box but that's irrelevant. All the connections are solid. Everything I've plugged into it works like it should. Recommend.
I would recommend this to a friendGreat dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little portable dock. Use this with my 2019 16” MacBook Pro and have had no issues. Build quality is good and the power pass through is a nice addition so when plugging the laptop into the dock only requires one thunderbolt
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for reviewing the JCD543 docking station. This docking station is a great addition to a newer MacBook that does not have a wide array of ports. I hope that you continue to enjoy the docking station.
Cheers,
j5create
docking station works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works as expected. allows me to run dual monitors with my laptop.
I would recommend this to a friendAll good other than network adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well other that the network port which keeps dropping the connection. I went back to my separate usb-c to network adapter and that is 100% stable so a consideration
I would recommend this to a friendWork OK USB-C Power Supply recomended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had devices disconnect from the laptop when plugged in to the USB3 ports and had to move them to the laptop itself. I have others that work fine all the time from the docking station to. It might be from the power that the USB devices require. It has USB-C power connection but I do not have an extra high power USB-C power supply to try with. That might be all it needs to apply power to like a USB hub for things like the mouse and keyboard.
I would recommend this to a friendDual Display will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this docking station because it will not allow me to connect both monitors at the same time but it says it is a 3 display docking station. I’m confused as to why it doesn’t work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you need assistance getting everything out of the JCD543 our customer support team is available to help. You can find our contact information printed on the box or at the link below:
https://en.j5create.com/pages/contact-us
Thank you,
j5create
Great to dock our laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows us to dock our laptop to use our giant desktop monitor which replaced our desktop computer. We also added a wireless mouse and keyboard to be able to use at the desk or on our lap elsewhere...
I would recommend this to a friendBrand response from J5create Team
Posted .This triple display docking station turns your computer into a full workstation, with all the connections you need to stay productive. Thank you for your review.
- Cons mentioned:Compatibility
Apple M1 not supported
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying if you have a MacBook Pro M1, cannot drive two screens. If you have an intel processor MacBook then yes it works like a champ….
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi, thank you for your review. Unfortunately, the dock is not compatible with M1 computers until we have a driver to allow multiple display. We apologize for the inconvenience. Sincerely, j5create.
Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems a little glitchy with the 2020 13 inch. I suspect the drivers may not match up exactly as the old one. I had some issues installing drivers and has to contact j5create support and walk through a bunch of steps.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Eric!
I'm so sorry to hear about this! I'll pass your feedback onto my team so that we can continue to improve experiences with our devices and installation
Good docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with multiple external monitors and separate device.
I would recommend this to a friendEasy set-up with MacBook Air!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really needed to expand the ports offered by the MacBook Air. This is fantastic way to do that, power and lot's of extra USB 3.0 ports to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great news! I'm happy to hear that this has met your needs so well and I'll pass it on to my team.
Thanks,
j5create
- Cons mentioned:Compatibility
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for a time but always overheat and after a time some functionality doesn’t work as it should
I would recommend this to a friend Low power pass through
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low power pass through. It was $99 and was hoping... it works but im going to have to look for a better solution.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port on the USB-C Triple Display Docking Station supports up to 100W pass-through charge, as well as providing additional power to the other USB ports at the same time. If using a low power-brick wattage, please test with a 75W or higher power-brick. You can also try changing some settings in "Power Option". It allows the user to adjust their power plan and power settings on their computer. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
this has it all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a docking station that has every possible plug, this is the one to get. It even has an outlet for your speakers, in case you have an old system with wired speakers. Plenty of places to plug in and have 3 monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Because the JCD543 has different capabilities, it makes a popular choice. Adding up to three monitors along with more ports for peripherals makes this a one of a kind.
Thanks,
j5create
- Cons mentioned:Power supply
Not a happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell PC with two Dell monitors that I use for work. When I first set up the docking station with my system it worked great. One day it would not connect and it has been like that ever since. I have tried new cables, checking my settings and even set everything up from scratch. Tech support has tried to help without any success. When I plug into the docking station it says that I don't have enough power and it can not detect the monitors. This has become very frustrating.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Evening Katherine, we apologize for the frustration this has caused you and would be more than happy to assist you in further troubleshooting the JCD543 for you and determining whether the JCD543 is either defective or requires a firmware update or whichever the case may be. We can also assist you in exchanging the JCD543 for you as well if that is necessary. Please feel free to contact us at your earliest convenience for questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
We also provide both Spanish and English speaking Technical Support.Thank you.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth your money spent. Good product for your work station
I would recommend this to a friend