Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I am able to plug everything in and works with no issues
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station would be great if it only came complete to begin with. What I mean is that only the j5create USB-C DS carried in store by Best Buy, is model JCD543 which doesn't include a power charger included in the packaging. But, low and behold after getting to my office and setting up laptop with 2 extra screens and not working correctly, I began trouble-shooting and some research. I found that the JCD543 needed to be a JCD543-(P) meaning power cord, and that I would need to purchase a separate JCD2290 power cord/charger to make the DS work correctly. So 2 stars it is!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .SparkyJED, I'm sorry to hear that the JCD543P wasn't available at Best Buy. The power adapter (JUP2290) is good for adding a little more power to the j5create device and pass through charging to your computer. If the monitors are not displaying correctly, please contact us and an available agent will gladly help you with the issue you are experiencing. Respectfully, j5create.
Had to return
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for iMac but it would crash repeatedly. Not sure if a firmware issue or software. Had to install display link so that may be it. Quality seems good so hopefully you won’t have the same issue. At least it was easy to return.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the JCD543 caused you crashing with monitors; we do have some troubleshooting techniques we could try and would value the opportunity to discuss other adapters in stock to see if we can change the experience you had with us. Support information can be found on the packaging and a representative will be happy to help.
Respectfully,
j5create
Good plug-in-play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a great add. Minimizes the work on the laptop , so you can maximize the ram when needed.
I would recommend this to a friendwhat is a title?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is great. All my cables are easy to get to and convent.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issue. Works great with my laptop and MacBook. The only thing I want to point is the instructions on setup are not clear, so they can do better on it. But it works great.
I would recommend this to a friendGood overall.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well overall. I have had intermittent "glitches" with the HDMI video output, (shifting the image to the side about 5%). It never shows up when I go directly to the HDMI port on my HP Envy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Kj99, I'm glad to hear the JCD543 is working well for you. In regards to the HDMI on your computer not working, this could be due to the computer either not supporting video output via USB-C, or being behind on updates.
Thank you for your time,
j5create
j5create - USB Type-C Triple Display Docking Stati
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy. Bought $3000 laptop and the salesperson was so nervous he didn't recommend something like this so I had to drive through the snow back to best buy and get one because Walmart didn't have any.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Multi purpose dock station
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a device for multi purposes. Outstanding dock for pc, tablets, phones, and so on.
I would recommend this to a friendGreat Product Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer support is awesome! Could not get one HDMI port to work when installing. Customer service was so responsive. I had the issue fixed within an hour. Docking station is working great with two Dell monitors and Dell laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are really happy that your experience with customer support was great. The JCD543 has a lot of great features that can help improve productivity. We really appreciate that you shared your great customer support experience.
Thank you,
j5create
Great Tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The new computers do not come with all the necessary ports so this is great! It gives me all the connections I need for monitors, external hds, and jump drives.
I would recommend this to a friendJ5 Docking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT has everything I needed to connect my Laptop to all my monitors and network
I would recommend this to a friendIt's great but lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually an amazing product. It has potential. But, with one HDMI port being locked to 1080p and no way around it, that's quite añnoying. Had to return it.
I would recommend this to a friend- Cons mentioned:Compatibility
Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this brand on the shelves??? I've downloaded their updates, worked with tech support and gone through 3 devices and none of them worked!! I trusted this brand because it's sold at Best Buy but never again! I expect more from Best Buy! I'm out of $120 because the return policy is only 14 days. Best Buy needs to fix this problem! I need 3 monitors for work and I've been sorely inconvenienced!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry to hear about your experience with the JCD543. I would recommend contacting j5create customer support regarding the trouble that you are having with the docking station. Our support specialists are experienced with the specifics of this device and can assist with determining the issue. You can find our contact information on the j5create website or on the product packaging. I hope that we can get the dock up and running for you.
Thank you,
j5create
- Cons mentioned:Compatibility
J5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it wouldn't allow my DELL computer to connect both the VGA and DVI cables.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an installation of a driver for the VGA and the stand alone HDMI port. Drivers are located on j5create website under the "Support" tab. Please use VGA to VGA cables or HDMI to HDMI cables. We cannot guarantee functionality with conversion cables. Thank you.
Great for desk top setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station, Needed a multi screen setup for my new laptop, this has been great.
I would recommend this to a friendA great docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Felt a little flimsy when I got it out of the box but that's irrelevant. All the connections are solid. Everything I've plugged into it works like it should. Recommend.
I would recommend this to a friendGreat dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little portable dock. Use this with my 2019 16” MacBook Pro and have had no issues. Build quality is good and the power pass through is a nice addition so when plugging the laptop into the dock only requires one thunderbolt
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for reviewing the JCD543 docking station. This docking station is a great addition to a newer MacBook that does not have a wide array of ports. I hope that you continue to enjoy the docking station.
Cheers,
j5create
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to use, from connecting everything to downloading the driver on my Mac
I would recommend this to a friendAll good other than network adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well other that the network port which keeps dropping the connection. I went back to my separate usb-c to network adapter and that is 100% stable so a consideration
I would recommend this to a friend