Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2984 reviews
(2,984 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice dock.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did exactly what I needed, allowed me to run dual monitors for my daughters asus vivo book. Still had open port for another monitor too. It is a little wider than the computer but that’s ok since it sits underneath.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
It is great to hear that you were able to set up and run two external monitors with this docking station. Stocking station does not take up much space in your work area because it is designed to have your laptop sit on top of it. Thank you for choosing a j5create docking station.
Have a great day,
j5create
Rated 5 out of 5 stars
Great Solution for MacBook docking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have two of these now, one for my computer and one for my wife's. They work great and make docking a one-step operation for an external monitor. Several ports make this versatile and useful. We would definitely buy these again.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you very much for the positive feedback on the JCD543 as it's different capabilities make it a one of a kind; for questions, concerns, warranty information, feel free to contact the support team on the packaging and a representative will be pleased to assist you, thanks!
Respectfully,
j5create
Rated 5 out of 5 stars
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent docking stations. Works with Windows and Macbooks.
I would recommend this to a friendRated 5 out of 5 stars
Great I/O expansion addon
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to expand I/O and does the job well. I only had a few issues with drivers but I fixed that and now it works great.
I would recommend this to a friendRated 5 out of 5 stars
Worked well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and have had no issues. Even allowed me to have 2 screens woth one cord for a mac
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connnect. Good ................................
I would recommend this to a friendRated 5 out of 5 stars
Works great with my Surface Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other folks these days, I had to set up a home office in a hurry. I needed more flexibility / connections to my Microsoft Surface go, and the j5create - USB Type-C Triple Display Docking Station is working perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Jon!
I'm happy to hear that this helped! With the pandemic, being able to set up and get running on the fly is vital and I'm glad this made things just a little easier for you.
Thanks,
j5create
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this 10 times over. Literally just set my laptop on top and plug in. Everything worked right away. Now I can charge my laptop and use my smart card reader at the same time. The quality is great too.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
The JCD543 Triple Display Docking Station is a great addition to a work from home laptop setup. Not only will it allow you to connect three external monitors, it will give you a wide array of connections for other peripherals.
Have a great day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small size and works great, no drivers needed it works instantly.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that the cable will store inside the docking station so it is protected when I travel On all the docking stations these cables are way to short, but his is a little bit longer. Everything works ok.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Joe,
The JCD543 is a great docking station with a lot of extra features. The cable can be adjusted to come out of either side of the docking station. The docking station is also designed to have a laptop rest on top of it. Glad to hear that the docking station suits your needs.
Thanks,
j5create
Rated 1 out of 5 stars
Poor quality and lousy support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was recommended by another vendor with a good reputation, but there were issues fulfilling and shipping, so I purchased and picked up locally. I wanted a device I could plug in dual monitors via HDMI, a printer, a scanner, an external drive, my UPS and ethernet. Not long after installation one of the USB-A ports stopped working. Foolishly I did not complain and plugged into a USB port on the laptop. Then the ethernet stopped, so I plugged into the laptop. Recently another USB-A port stopped working and one of the HDMI ports worked intermittently. J5 Create does not answer their phones, only a busy signal. I started chatting and support had me update drivers. The USB-A ports worked, but then it stopped charging my laptop. I won’t add additional issues with their support, but they agreed to exchange it. I asked for a phone call, but nope, they won’t talk to you. I have copies of the chats and spent several hours. I’ll be kind and say this is a poor quality device and their support is terrible. Based on this experience, no way I’ll ever get another J5 Create product, nor will I ever recommend one. I’m an old dog and should have complained after the first port went out.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear you were less than satisfied with our USB-C Triple Display Docking Station and our CSR Team. We'd appreciate the opportunity to diagnose, troubleshoot and offer a working solution. Our contact information is available on the website under the "Support" tab and a specialist will be ready to assist you or if you would prefer to speak to an available manager. We apologize for the inconvenience and hope to hear from you. Sincerely, j5create.
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slick. Got two flat screen connected. Good price.
I would recommend this to a friendRated 5 out of 5 stars
Dock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I needed. Hooked up a few monitors and others.
I would recommend this to a friendRated 5 out of 5 stars
Works great! no issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I am not confident that this works for my Macbook Pro, after connecting it there are no issues.
I would recommend this to a friendRated 5 out of 5 stars
Sleek, solid design.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I needed to plug my laptop into the home office. Keep in mind, it does require a separate USB-C power supply if you're looking to charge the laptop using this docking station. That part tripped me up.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm happy that this has made things just a little easier for you. With everything going on in the world, being able to work from home has become paramount and I'm glad that this has worked for you.
Thanks,
j5create
Rated 3 out of 5 stars
So far works fine for a docking station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to purchase power adapter is kind of difficult. For some reason the left monitor port must be sending a faint signal because whatever monitor I hook up to that HDMI port will not go into sleep mode.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The power adapter should be more readily available now. If you need assistance with getting all of your monitors working with the dock our customer support team would be happy to help. You can find our contact information on the j5create website. We appreciate your feedback.
Thanks,
j5create
Rated 5 out of 5 stars
Inexpensive and better than an HP product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved the problem of paying 200$ for HP overpriced trash
I would recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to drive three monitors. The product itself looks OK but I think their software drivers are lacking. Also getting support from them is difficult.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 3 out of 5 stars
The ports work, power does not pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine, the power doesn't pass through so it ends up just taking up space. The ports do work, I wasn't able to trust the ethernet port for full speed
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked exceptionally well with my new MacBook Air. All the component functioned as they should have. Nice improvement from my last one where the video component still had to be plugged directly into the Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing this J5Create docking station. This dock has a lot of features and will work well with most operating systems. The ability for a fully featured docking station to support three additional displays is something that is not easy to find anywhere else.
Thank you and have a great day,
J5Create







