Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Hi-Tech USB
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have items like this on hand even if I don['t use it at first.
I would recommend this to a friend2 time we were sold something not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works but sucks the battery dry on my laptop. I brought my laptop to the store with me and this is what the sales person recommended. Obviously it is not for a laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Rippedof, thank you for your feedback. If your computer supports "Pass through charge", you can use the power-in port on the Dock by using your own power adapter to charge your computer. If you have any questions, feel free to give us a call. Sincerely, j5create.
Must needed for office job!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my computer to help with multiple plug ins! Definitely helpful with a office job!
I would recommend this to a friendInconsistent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently had issues with one monitor flashing/disconnecting every half hour or so after a few weeks of ownership. Now the dock will not detect a second monitor just over a month after purchase.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C Triple Display Docking Station. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Runs hot on the mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I love the versatility and ports.. but it creates so much heat on my Mac Pro it is frightening. I immediately disconnected it and will return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I regret that you have encountered this issue with the docking station. While all electrical devices generate some amounts of heat this docking station may seem hotter than other devices due to the aluminum construction radiating more heat from the internal components. However, there is always the potential of a defect. We appreciate your feedback on the docking station.
Thank you,
j5create
Perfect for 2 screen setup and multiple USB device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought my second one (for second location). Works perfectly and reliably. Better than my work issued Targus docking station. My setup includes 2 screens, wireless mouse, webcam and speakerphone.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace a cheaper version. Will never buy another. Works great!
I would recommend this to a friend- Cons mentioned:Compatibility
Was not useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the docking station to use working from home. However, i had to return the purchase because it was not compatible with my office equipment.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lily,
The Triple Display Docking Station will work with most current Windows and Mac laptops that have a USB-C port that supports display port alternate mode. If you have any questions regarding the compatibility of our product the j5create customer service team is here to help. Our contact information can be found on the device packaging and on the j5create website under the ‘Support’ drop down. We can provide assistance by email, phone or over live chat. We appreciate your feedback.
Thanks,
j5create
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice layout. Compliments my desk set-up. Provides extra capabilities for additional monitors and speakers,
I would recommend this to a friendDoes what it is supposed to!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked a second monitor to my laptop and a card reader for my cameras. No sound from second monitor but I doubt it’s this dock causing that. Will look into specific drivers to rule it out.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Geeko, thank for your review. Please contact our representatives if you are in need of troubleshooting and we'll be glad to assist you. The info is located on the product packaging or our website. Kindly, j5create.
Plenty of ports!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with enough input and output ports for any situation
I would recommend this to a friendOk for what it does.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems well built and simple to use. However, one of the HDMI ports did not work on the unit I bought. I ended up returning it when I found a Dell ultrawide monitor with USB C and a USB hub.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It is possible the computer you are using does not support the required features of the JCD543 to perform it's best and therefore, one of the HDMI monitors did not display for you; in this case, we highly recommend contacting the support team on the packaging and someone will be happy to assist in find you a device that will work.
Respectfully,
j5create
- Cons mentioned:Compatibility
Waste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it thinking it would work for my MacBook Air but it doesn’t. It is not able to do multiple screens for the Newer M1 Models.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm sorry to hear about your input with the JCD543 on the M1 Mac. At this time, our research and development team is still working on compatible software. For the time being, we have plug-and-play models available and if you'd like to learn more about them, please reach out to us and we'll gladly make recommendations.
I look forward to hearing from you,
j5create
Good Dock, but port broke pretty quickly.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the HDMI ports keeps connecting and disconnecting. It works just fine for a few days but then cuts out and when it does I have to reconfigure my screens.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If possible, to test another HDMI cable to display or another monitor/TV. You may also do an uninstall and reinstall of the drivers. Update any available updates for your computer through the website of your computer's manufacture brand.
Laptop Flexibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a docking station for use with my new laptop so I could use my big screen and keyboard from my old desktop. This has worked so well and allowed me to purchase a smaller laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, we're glad that the Dock has worked out well for you, including USB peripherals. Thank you for your support. Have a great day! j5create.
Multi monitor savior
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fix for my home office multi monitor set up.
I would recommend this to a friend- Cons mentioned:Power supply
don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly throws a power error and screen flickers when this is used.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on your laptop might not fully support the bandwidth or power requirements for triple display setups.
Test the docking station with fewer monitors or reduce display resolution and refresh rates.
j5create-USB-C Triple Docking Station
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock has been a game-changer for my laptop needs! It fits in my laptop sleeve along with my 17" Dell and goes everywhere with me!
I would recommend this to a friendSatisfied with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It works perfectly. Works well with both apple macbook and microsoft pc’s.
I would recommend this to a friendGet what you pay for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Heats up extremely high so the feature of using it to lay your laptop is not a good idea. Every port drops connectivity as some point. Today it might be the internet while you're doing a video meeting. Tomorrow when you start up, one of your monitors doesn't come on - unplug and replug, back to work. Do not recommend. Get what you pay for with this one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the inconvenience you experienced. We would really appreciate the opportunity to diagnose, troubleshoot and offer solutions to the problem. In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you.