Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slick. Got two flat screen connected. Good price.
I would recommend this to a friendThe ports work, power does not pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine, the power doesn't pass through so it ends up just taking up space. The ports do work, I wasn't able to trust the ethernet port for full speed
No, I would not recommend this to a friendDock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I needed. Hooked up a few monitors and others.
I would recommend this to a friendInexpensive and better than an HP product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved the problem of paying 200$ for HP overpriced trash
I would recommend this to a friendExcellent docking station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked exceptionally well with my new MacBook Air. All the component functioned as they should have. Nice improvement from my last one where the video component still had to be plugged directly into the Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing this J5Create docking station. This dock has a lot of features and will work well with most operating systems. The ability for a fully featured docking station to support three additional displays is something that is not easy to find anywhere else.
Thank you and have a great day,
J5Create
2 time we were sold something not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works but sucks the battery dry on my laptop. I brought my laptop to the store with me and this is what the sales person recommended. Obviously it is not for a laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Rippedof, thank you for your feedback. If your computer supports "Pass through charge", you can use the power-in port on the Dock by using your own power adapter to charge your computer. If you have any questions, feel free to give us a call. Sincerely, j5create.
Runs hot on the mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I love the versatility and ports.. but it creates so much heat on my Mac Pro it is frightening. I immediately disconnected it and will return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I regret that you have encountered this issue with the docking station. While all electrical devices generate some amounts of heat this docking station may seem hotter than other devices due to the aluminum construction radiating more heat from the internal components. However, there is always the potential of a defect. We appreciate your feedback on the docking station.
Thank you,
j5create
Hi-Tech USB
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have items like this on hand even if I don['t use it at first.
I would recommend this to a friendMust needed for office job!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my computer to help with multiple plug ins! Definitely helpful with a office job!
I would recommend this to a friendPerfect for 2 screen setup and multiple USB device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought my second one (for second location). Works perfectly and reliably. Better than my work issued Targus docking station. My setup includes 2 screens, wireless mouse, webcam and speakerphone.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Cons mentioned:Compatibility
Was not useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the docking station to use working from home. However, i had to return the purchase because it was not compatible with my office equipment.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lily,
The Triple Display Docking Station will work with most current Windows and Mac laptops that have a USB-C port that supports display port alternate mode. If you have any questions regarding the compatibility of our product the j5create customer service team is here to help. Our contact information can be found on the device packaging and on the j5create website under the ‘Support’ drop down. We can provide assistance by email, phone or over live chat. We appreciate your feedback.
Thanks,
j5create
Does what it is supposed to!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked a second monitor to my laptop and a card reader for my cameras. No sound from second monitor but I doubt it’s this dock causing that. Will look into specific drivers to rule it out.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Geeko, thank for your review. Please contact our representatives if you are in need of troubleshooting and we'll be glad to assist you. The info is located on the product packaging or our website. Kindly, j5create.
Inconsistent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently had issues with one monitor flashing/disconnecting every half hour or so after a few weeks of ownership. Now the dock will not detect a second monitor just over a month after purchase.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C Triple Display Docking Station. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice layout. Compliments my desk set-up. Provides extra capabilities for additional monitors and speakers,
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to drive three monitors. The product itself looks OK but I think their software drivers are lacking. Also getting support from them is difficult.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace a cheaper version. Will never buy another. Works great!
I would recommend this to a friendOk for what it does.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems well built and simple to use. However, one of the HDMI ports did not work on the unit I bought. I ended up returning it when I found a Dell ultrawide monitor with USB C and a USB hub.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It is possible the computer you are using does not support the required features of the JCD543 to perform it's best and therefore, one of the HDMI monitors did not display for you; in this case, we highly recommend contacting the support team on the packaging and someone will be happy to assist in find you a device that will work.
Respectfully,
j5create
- Cons mentioned:Compatibility
Waste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it thinking it would work for my MacBook Air but it doesn’t. It is not able to do multiple screens for the Newer M1 Models.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm sorry to hear about your input with the JCD543 on the M1 Mac. At this time, our research and development team is still working on compatible software. For the time being, we have plug-and-play models available and if you'd like to learn more about them, please reach out to us and we'll gladly make recommendations.
I look forward to hearing from you,
j5create
Plenty of ports!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with enough input and output ports for any situation
I would recommend this to a friendLaptop Flexibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a docking station for use with my new laptop so I could use my big screen and keyboard from my old desktop. This has worked so well and allowed me to purchase a smaller laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, we're glad that the Dock has worked out well for you, including USB peripherals. Thank you for your support. Have a great day! j5create.