Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Bad interaction with Windows 11 when system sleeps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device worked with Windows 11 while the system was active, but caused big problems once the system went to sleep. When returning to the computer each morning, it was usually to a locked up Explorer app, which I had to restart in Task Manager. It also kept reverting the desktop color to black. It took me weeks to figure out that this device was at fault. Once I stopped using it, everything runs perfectly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensuring that your drivers are up to date can help resolve compatibility issues with docking stations. You can check for updates via your device manager or the manufacturer’s website. Adjusting the USB and display power settings to prevent the system from managing power to the docked peripherals may prevent Explorer from locking up after sleep.
Great Docking Station!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to set up. Fort for the price there is not a better option out there!
I would recommend this to a friendFair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI port not working. Had only one year so may be beyond warranty unfortunately.
No, I would not recommend this to a friendGreat add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great add on for the Samsung Galaxy Book 2 Pro 360. It offers all the connections the Galaxy does not have.
I would recommend this to a friendNot Smart enough to use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the butt to use. I returned it the day after I bought it. Maybe I'm just to stupid to use it. At least that is what my family told me
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm sorry to hear the Dock did not work out nicely, The Dock requires a feature from a computer supporting DisplayPort Alt Mode and Power Delivery for Plug n Play devices. However, the HDMI/VGA and Mic requires drivers to active those ports. If you have any questions, please contact our support team and they'll be glad to assist you. Thank you.
dock station review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to extend my screen setup to three.
I would recommend this to a friendWould recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a lifesaver. I had multiple mini docks set up for my work computer. Now I have all that I need in an organized fashion. Would recommend
I would recommend this to a friendBrand response from J5create Team
Posted .13 ports in one sleek design for all your needs. Thanks for your star rating, Kelly. :)
- Cons mentioned:Compatibility
Didn't work with my system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why, but it just didn't work with my system. And keep in mind, this doesn't come with a power cord -- that was very frustrating.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Eric!
I'm so sorry to hear that this has happened! If you would contact my customer service team, we'd be more than happy to help get you up and running. Our information is located on the back of all of our product boxes and on our website.
In regards to the power cord, Best But does sell a version of this product already with the cord, or it can be purchased separately. That being said, I know how frustrating it is to go back for yet another product.
We look forward to helping you!
Thanks,
j5create
WOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TO BAD YOU NEED TO BUY THIS AND STILL NEED TO BUY ANOTHER
I would recommend this to a friendA+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well! I have my del laptop connected and it handles my 4K monitor perfect.
I would recommend this to a friendDoesn't work on Linux
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older hub with pretty much the same port selection. Quite disappointed that this one requires a driver install! Technically the USB splitting uses the standard protocol and one of the hdmi ports kind of works, but still.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The VGA, Mic and stand alone HDMI port requires an installation of a driver for functionality. Drivers are available for Windows and Mac platforms. Not compatible with Linux. The rest of the ports are PnP, however, computers must support DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Cons mentioned:Compatibility
Drivers not working on Big Sur for Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently not working on new updates of Big Sur. I have contacted customer service via email and waiting to hear back. As of right now, this is a product to avoid for Mac users hoping to have multiple displays. I have a MacBook air 2020, M1.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Francisco, we are working on an M1 driver to allow multiple displays instead of 1. Please check our website for the latest updates. Sincerely, j5.
- Cons mentioned:Power supply
Not powerful enough.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for me. I have a Dell and an HP laptop top. I was hoping to have thunderbolt that can handle having both charging or at least one of them but this item is a Type C charger. Not powerful enough for either one. Its good as just a hub. I plan to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. Will also require an installation of a driver. The USB-C power-in port on the Dock supports up to 100W with a power-brick attached and will only allow pass-through charge to the device that is connected to (Host device). Will not charge both computers at the same time.
I bought 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i brought another one for my other computer.
I would recommend this to a friendPass on this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably shouldn’t give it 3 stars but it worked for a minute. Alarm often goes off after connecting, used for about a month. Def not worth buying!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, to further help you with the issue you are experiencing on the JCD543, please contact our representative and they will be able to further assist you. Contact information is available through j5create website. We look forward to hearing from you. We apologize for the inconvenience this has caused. Respectfully, j5create,
docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this docking stations as it allows all your connections to be behind the computer in a neat organizational fashion
I would recommend this to a friendMajor go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this couple months month ago recommended from an employee and it is the best I ever owned not sure how long it will last but so far mine still working great.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi YoboiBesbashopa, thanks so much for your feedback! We’re really glad you're enjoying our JCD543, and it's a customer favorite. Have a wonderful day, j5create
Good dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for most laptops, I’ve used a lot. This is my go to docking station.
I would recommend this to a friendThe work was done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I was able to determine the Technicians fixed the problem with my computer and installed the backup drive.
I would recommend this to a friendGreat for what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the perfect buy for what I needed. I was worried I might need a sound bar, but for my medium size room it was just right.
I would recommend this to a friend