Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
very surprising.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a last minute add on at the suggestion of a friend. it has come in very handy as I have added extra unexpected things to my computer and its plug and play
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The j5create triple display docking station has many additional ports in addition to the ability to connect three external monitors to your laptop. To get the full functionality of the docking station you will need to install the software drivers and connect the dock to a USB-C port that supports display port alternate mode. We appreciate you taking the time to leave a review.
Have a great day,
The j5create Team
I could not get all of the video ports working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the second HDMI or the VGA port to work on my 2019 MacBook. The concept of a dock as a laptop wedge was also as convenient as I thought it would be.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Chris,
We are terribly sorry that all of the ports on the dock are not currently working. Based on your review alone it sounds like there may have been an issue with the driver install. Some newer versions of MacOS have enhanced security that prevents driver installation. Our highly trained customer support team would be happy to troubleshoot this issue with you. Contact information for customer support is available on the product packaging and on our website under the support tab. A lot of thought was put into the overall design of the dock. Once you get the full functionality out of the device I believe that you will like the dock even more.
Thank you for the review,
-The J5Create Team
Great for dual monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had another one that I returned because it wouldn’t let me wife do dual monitors from her laptop. This one did. The secret is to download the thingy that comes with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We recommend that before plugging in the docking station that you visit the j5create website and download and install the driver software. This will ensure that the device works properly when you first plug it in.
Cheers,
j5create
Poor preformance USBType CTriple Display Dock, sta
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most of the time this docking station work ok. But it must have a short or in the its high speed connector to my brand new Dell Inspiron 7506 laptop port. The it would monitor and other devices would go off & on devices at anytime and sometimes often. Whatever I did to make sure it was connected properly (according to instructions) did not make any difference. I went back to using my StarTech 7 port Hub connected to the usb 3 port. that works fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the scenario where the JCD543 is disconnecting, this could be due to a loose connection, a cover potentially causing obstruction and resulting in such performance. In order to narrow down the root of the issue, we recommend contacting the technical support team mentioned on the packaging to speak with a specialist, they will diagnose, troubleshoot and offer a working solution. We apologize for the inconvenience you experienced and hope to turn things around.
Thank you,
j5create
Very useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for my son. He has multiple devices that needed a complete power source. This item did the trick and more.
I would recommend this to a friendWorks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one I bought, and I use it both computers with no issues. They work great
I would recommend this to a friendGreat expansios for laptops does not take up space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great expansion device as it sits under my laptop so it does not take up extra space and it has so many ports that it does it all
I would recommend this to a friendNot Really Worth the Headache
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty tech savvy, and I've had a nightmare of a time trying to get this thing to output video in any usable sense. I'm fine with the fact that it doesn't output 1440@144 for this price, I guess, but the fact that it doesn't output even 1080@60 over DisplayPort is just crazy. The bigger issue is I can't get it to connect to VGA *at all*. It just doesn't work. The display detects that it's connected via VGA, but promptly goes to sleep since there's nothing being passed from the computer. They just won't talk to each other. I have the latest drivers installed and everything. There's also very little documentation online about how to get this actually working. I also tried using this with my Mac to at least get some of my money's worth, and no go. It just doesn't work with most of the ports, even though my Mac has Thunderbolt 3.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Due to the JCD543's different requirements for use on Windows and macOS, it may be confusing on how to properly set it up, we understand and apologize for the frustration this caused. In cases where you are unable to obtain full functionality, we recommend reaching out to the support team on the packaging to speak with a specialist, they will troubleshoot and offer a working solution. In the case where the JCD543 is deemed to be defective, we will happily exchange it for you as our products are covered under a 2 year manufacturer's warranty. We greatly appreciate your input.
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little concerned because my external hard drives were not seen. Plugged in a power source and all was fine. Only wish there were more USB ports. I would purchase again.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rick,
It is good to hear that you got the everything working with the JCD543. Glad to hear that you are happy with your purchase.
Have a great day,
j5create
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone needs this in todays world. No laptop has enough plug ins. This is perfect for adding extra monitors or whatever you want.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Dock, dock, dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dock it's really got what I need to dock my laptop to it.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is essential to our needs for working at home with multiple devices.
I would recommend this to a friendJ5 docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dock for my Nitro 5 to connect my two monitors. I haven't had any problems with connection so far. I would recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Glad the Dock works well with your Nitro 5 device. Cheers!
- Cons mentioned:Compatibility
Beware users with the Apple M1 chip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was SO excited to buy this docking station to better utilize my MacBook Pro!! How disappointing to find out that it does not work with the Apple M1 chip (which my MacBook Pro uses). I even called the j5create maker to verify. I was told that It doesn't,... yet. Unfortunately, yet is too late for me! I returned it to Best Buy with no problem
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello GaryS, unfortunately, we are working on an M1 driver at the moment. We apologize for the inconvenience this has caused. Sincerely, j5
Docking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome docking station for my three monitors and accessories, I would recommend getting it if you are working from home or need it at your job.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a full workstation with a DisplayPort, HDMI's outputs, and a VGA output, with resolution support up to 4K (3840 x 2160) on two displays and 1080p on the other one. Thank you for your feedback, DSamsung.
Docking station w/out a dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a TRUE docking station, more like a massive hub with every type of connection. It doesn't charge your laptop/Surface, cannot "dock" your computer on it. Literally just an oversized, over priced adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C triple display docking station is designed to expand the connectivity of your laptop or device by offering various ports and connections, such as USB-A, USB-C, HDMI, DisplayPort, Ethernet, SD card slots, audio jacks, etc. They're useful for connecting peripherals like monitors, keyboards, mice, external hard drives, and other accessories to your computer.
Docking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient docking station that is easy to setup. Have had one instance where a monitor wasn’t connecting after an update reboot.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
makes life easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my life easier to be able to have tow screens in my home office. love the memory features, but will properly never use them
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second or third display. Thank you for your rating. Cheers!
Everything you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has everything you need jammed into a small space saving space for half the cost of name brand docking stations.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Just what I needed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an ASUS Switch that is hooked up to this. Charges the ASUS while docked. Allows me to use full size keyboard and mouse while viewing on 27" monitor. Great product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We are happy to hear that the JCD543 is working well for you. This is a great docking station for adding additional monitors to your laptop. We appreciate your review.
Thank you,
j5create