Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
The work was done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I was able to determine the Technicians fixed the problem with my computer and installed the backup drive.
I would recommend this to a friendCorrectly Picked Up Two Monitors, but Not Ethernet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't need to use the Ethernet port, this dock may be OK. Connections on Zoom kept freezing up. Changing over to Wifi did not help, unless I rebooted the computer. If I did not use the ethernet port, it seemed OK, but that was one of two key reasons why I bought it. On the plus side, this dock did correctly pick up the nonstandard 1920 x 1200 dpi of monitor #2. Two other docks did not. This unit will be returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service department for further information about this issue. Their information can be found on the back of the packaging, or on our website in the "Support" tab. Sincerely, j5.
A+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well! I have my del laptop connected and it handles my 4K monitor perfect.
I would recommend this to a friendDocking station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is nice I conect everything that I need and charges my computer
I would recommend this to a friendFuncional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.low cost, grand value, i use for my laptop MSI stelth 63 and it great for two monitors, camera, microphone and peripherials
I would recommend this to a friendLaptop Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy a laptop without a docking station. It's an invaluable add-on that also helps to keep your laptop elevated to help with cooling.
I would recommend this to a friendBrand response from J5create Team
Posted .To support all of your USB peripherals, the dock provides a total of four USB 3.0 ports, a Gigabit Ethernet, SD/microSD card slots and a combo audio jack.
very surprising.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a last minute add on at the suggestion of a friend. it has come in very handy as I have added extra unexpected things to my computer and its plug and play
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The j5create triple display docking station has many additional ports in addition to the ability to connect three external monitors to your laptop. To get the full functionality of the docking station you will need to install the software drivers and connect the dock to a USB-C port that supports display port alternate mode. We appreciate you taking the time to leave a review.
Have a great day,
The j5create Team
I could not get all of the video ports working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the second HDMI or the VGA port to work on my 2019 MacBook. The concept of a dock as a laptop wedge was also as convenient as I thought it would be.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Chris,
We are terribly sorry that all of the ports on the dock are not currently working. Based on your review alone it sounds like there may have been an issue with the driver install. Some newer versions of MacOS have enhanced security that prevents driver installation. Our highly trained customer support team would be happy to troubleshoot this issue with you. Contact information for customer support is available on the product packaging and on our website under the support tab. A lot of thought was put into the overall design of the dock. Once you get the full functionality out of the device I believe that you will like the dock even more.
Thank you for the review,
-The J5Create Team
dock station review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to extend my screen setup to three.
I would recommend this to a friendWOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TO BAD YOU NEED TO BUY THIS AND STILL NEED TO BUY ANOTHER
I would recommend this to a friendGreat for dual monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had another one that I returned because it wouldn’t let me wife do dual monitors from her laptop. This one did. The secret is to download the thingy that comes with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We recommend that before plugging in the docking station that you visit the j5create website and download and install the driver software. This will ensure that the device works properly when you first plug it in.
Cheers,
j5create
Sturdy product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Heavy/wide enough that the cords hooked up in the back don’t tip the station backwards as is the case with some doc stations.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Enjoy your new Dock!
Good gear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to get it set up but once I did, it gave me the ability to have multi screens and become more efficient.
I would recommend this to a friendConnection Cable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the docking station, but the connection cable is a bit clunky
No, I would not recommend this to a friendPoor preformance USBType CTriple Display Dock, sta
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most of the time this docking station work ok. But it must have a short or in the its high speed connector to my brand new Dell Inspiron 7506 laptop port. The it would monitor and other devices would go off & on devices at anytime and sometimes often. Whatever I did to make sure it was connected properly (according to instructions) did not make any difference. I went back to using my StarTech 7 port Hub connected to the usb 3 port. that works fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the scenario where the JCD543 is disconnecting, this could be due to a loose connection, a cover potentially causing obstruction and resulting in such performance. In order to narrow down the root of the issue, we recommend contacting the technical support team mentioned on the packaging to speak with a specialist, they will diagnose, troubleshoot and offer a working solution. We apologize for the inconvenience you experienced and hope to turn things around.
Thank you,
j5create
Good dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for most laptops, I’ve used a lot. This is my go to docking station.
I would recommend this to a friendI bought 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i brought another one for my other computer.
I would recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little concerned because my external hard drives were not seen. Plugged in a power source and all was fine. Only wish there were more USB ports. I would purchase again.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rick,
It is good to hear that you got the everything working with the JCD543. Glad to hear that you are happy with your purchase.
Have a great day,
j5create
Not Really Worth the Headache
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty tech savvy, and I've had a nightmare of a time trying to get this thing to output video in any usable sense. I'm fine with the fact that it doesn't output 1440@144 for this price, I guess, but the fact that it doesn't output even 1080@60 over DisplayPort is just crazy. The bigger issue is I can't get it to connect to VGA *at all*. It just doesn't work. The display detects that it's connected via VGA, but promptly goes to sleep since there's nothing being passed from the computer. They just won't talk to each other. I have the latest drivers installed and everything. There's also very little documentation online about how to get this actually working. I also tried using this with my Mac to at least get some of my money's worth, and no go. It just doesn't work with most of the ports, even though my Mac has Thunderbolt 3.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Due to the JCD543's different requirements for use on Windows and macOS, it may be confusing on how to properly set it up, we understand and apologize for the frustration this caused. In cases where you are unable to obtain full functionality, we recommend reaching out to the support team on the packaging to speak with a specialist, they will troubleshoot and offer a working solution. In the case where the JCD543 is deemed to be defective, we will happily exchange it for you as our products are covered under a 2 year manufacturer's warranty. We greatly appreciate your input.
Doesn't work on Linux
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older hub with pretty much the same port selection. Quite disappointed that this one requires a driver install! Technically the USB splitting uses the standard protocol and one of the hdmi ports kind of works, but still.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The VGA, Mic and stand alone HDMI port requires an installation of a driver for functionality. Drivers are available for Windows and Mac platforms. Not compatible with Linux. The rest of the ports are PnP, however, computers must support DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. Thank you.