Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Was acting really funny with my monitors.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was acting really funny with my monitors. Only had it for a few hours before it started acting wonky.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD543 stops working as intended and you experience difficulties with monitors, mice, Ethernet or other, we recommend contacting the support team on the packaging in order to troubleshoot and if necessary an exchange will be issued. We sincerely apologize for the inconvenience this may have caused and hope we can do better in the future.
Thank you for your time,
j5create
Perfect for Working from Home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for setting up my two monitors and also using my laptop as a third monitor. Also plug in keyboard and use work headphones through this docking station.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that the j5create docking station is working well for you. Working at your computer is so much easier with multiple monitors. We appreciate that you took your time to leave a review.
Cheers,
j5create
Poor power output.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like it would be great; however, trying to use an external hard drive with it proved to be impossible. The power output is not strong enough to power the laptop’s battery, and provide power to any peripheral devices. Save your money
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station come with Power Delivery (PD) support, allowing to deliver higher levels of power to charge a laptop while also powering connected peripherals. Check if your laptop support's PD and whether the docking station's is adequate for your laptop's needs. Laptops have varying power requirements, and some may draw more power than others, especially if they have high-performance components or large displays.
Super nice little piece to have around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for putting everything into one piece. Works great and the set up is really nice. Laptop sits right on it so it seems like it's part of it.
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect solution to expand your laptop into a full-sized workstation
Good product, but not on Macs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent product, but doesn't work as well with Macs. It only plugs into 1 thunderbolt port so you can't use two monitors. Had to return.
I would recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on Mac platform. Depending on the OS you have, different instructions apply.
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to make my home office more functional. Included the additional ports for monitors and other inputs.
I would recommend this to a friendBrand response from J5create Team
Posted .This triple display docking station turns your Mac or Windows laptop into a full workstation. Thank you for your review.
Good for using 2 Monitors with Labtop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 Monitors with different ports, 1 VGA and 1 HDMI. This docking station has both which is what I needed. It also has another HDMI port and USB ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
Having additional monitors cannot really improve productivity when working with a laptop. This docking station can add up to three additional monitors as well as an Ethernet port, additional USB ports, and much more. Thank you for choosing the j5create triple display docking station.
Cheers,
j5create
Great Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item to purchase to get your dual monitors up and running with your laptop. Just make sure, if you pick up the J5 creeate power cord as well.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lisa,
Thank you for picking up the JCD543 triple display docking station. This docking station is an easy way to add up to three additional monitors to your laptop. The optional power adapter will allow the JCD543 to charge your laptop while you are using it. We appreciate you taking your time to write up and post your review.
Cheers,
j5create
works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ties in great, no issues, works like a champ! low profile.
I would recommend this to a friendneeds extra HDMI connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but needed an extra HDMI insert, It has one each of three types. When using two monitors the should be the same.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display.
- Cons mentioned:Compatibility
All show and no go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had compatibility issues from the start and never got the triple display to work with any success.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hey SEPinNYC and thank you for your feedback on the JCD543. In order to properly diagnose and troubleshoot the JCD543, we highly recommend reaching out to the support team printed on the casing to speak with an agent. An agent will be able to look up the specifications of your computer, determine compatibility and if necessary offer an exchange or alternative to meet your needs. We apologize for the inconvenience you experienced and wish to make it up to you.
Sincerely,
j5create
Should have a power cord!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not come with a power cord. No one at the store told me and I had to drive back to the store to get one
I would recommend this to a friendBrand response from J5create Team
Posted .A power brick provides pass-through charge to your computer. However, a computer must support Power Delivery over USB-C, including DisplayPort Alt Mode for video out. The Dock is a PnP and driver device. It also provides additional power to the USB ports. Other than that, the Dock is powered by your computer when it's USB-C host connection is connected to a USB-C port.
Poor Engineering
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased this dock about 2 years ago and at first glance everything about this dock is absolutely great. However, there are some serious design flaws internally. I don't know what inside this thing is not wired correctly but I have swapped monitors, used different laptops and even used different power adapters and this is the only consistent thing that has been in the equation for going on 2 years now. This dock is the cause of 3 laptop circuit board failures, 2 were in a macbook. I sent 1 in for repair and it was fixed and about a month later while using this laptop on this dock the laptop refused to turn on again so I sent it in for repair and sold the laptop thinking that there was something odd just going on with that laptop. However I purchased a dell about 9 months ago and today the same exact issue just occurred with it while plugged up to the docking station. I hope this defers people from purchasing this product, I truly believe it is the cause of these hardware failures as everything else in my setup has been swapped out in the past 2 years and the docking station is the only thing that remains.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello cosm00, we're sorry to hear the experience you had with our Docking Station. In regards to the JCD543 issues you are experiencing, we would value the chance to look into the situation and see what can be done. If you would please reach out to us at your earliest convenience, we would love the opportunity to further troubleshoot and offer a working solution. We apologize for the inconvenience and hope to hear from you, j5create.
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was a great buy and I plan to purchase more. Compatibility was great with various laptops.
I would recommend this to a friendA decent dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to install drivers for it. Required a call to the tech support to activate a setting in order for it to work. There are definitely better ones outthere!
I would recommend this to a friendBrand response from J5create Team
Posted .I hope that the JCD543 is still serving your needs well. While it does require some extra set up to install the drivers it does a lot of functionality to a laptop. We appreciate your feedback.
Thanks,
j5create
Terrific docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station - very seamless plug & play operation. Would like a longer USB C cable, like a 3 ft. or more.
I would recommend this to a friendGreat docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect with new laptop Wish associate would of recommended at purchase of laptop. Would of saved me time,money,and a bit of frustration Going back to get ..
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for the feedback on the Triple Display Docking Station on how it is meeting your expectations and we are sorry to hear about the multiple trips to the store you had to make. For questions, warranty information, concerns regarding your adapter, feel free to contact support on the packaging and a representative will be ready to assist.
Thanks,
j5create
needs driver to fully work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need a driver to use it and it does have indication lights to let you know its working...
No, I would not recommend this to a friendOk...but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might be ok for some, but it needed some driver downloads as I recall and I didn't want to deal with that.
I would recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the ports that requires an installation of a driver is the HDMI/VGA/Mic ports. The rest are Plug n Play, however, it requires your computer to support DisplayPort Out and Power Delivery for the JCD543 to work properly. Please refer to the manufacturer of your hardware for more information on your device.
HDMI port bad within 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Dec 2021. Now only 7 months later, one of the two HDMI ports has taken a crap and no more dual monitors for my home office. Disappointed this didn’t last longer. Now I need to buy HDMI to DP converter to see if that resolves it. Otherwise, I’ll trash this dock and buy a new one. Also, USB-C cable to laptop is way too short.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you in troubleshooting the Docking Station. Thank you.