Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Need additional ports? This is the ticket.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the doctor ordered. Gives me versatility with a wide array of connections. Plus it's very fast and powered by the USB Type-C plugin.
I would recommend this to a friendBrand response from J5create Team
Posted .With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery.
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps expand the use of the laptop by allowing the user to add additional devices
I would recommend this to a friendVery much considering a return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this today and plugged both monitors into the HDMI ports. Worked fine initially. The next time I came back to the PC, one of the HDMI ports would not work. And I know it is the port because I switched the plugs, and the screen that wouldn't work came on, and the other screen that had been working went dark. I will probably be returning this and getting a refund. Not worth the money. Not even close.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Short-term answer to a long-term need
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dock a year ago. It is August 2021, and it seems this thing was designed to not last. Every day recently, it is not charging my laptop as it had and as it should be. The connection of my Mac's charging cable to this product is just fine. I have no problem changing without this dock in the way. The connection to all the attached devices is fine, and they connect to the Mac. But recently my screens all started to blink (including the one on my laptop). What's not fine, it seems, is the quality of the electronics in this dock. The one cable on this device that attaches directly to the laptop will not charge the laptop, even though connection of external drives and displays are intact. Well, there's only one cable for all of this, so why does it not charge while all the externals remain connected? Bad workmanship. I'd avoid this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service. Their information is located on our website under the "Support" tab. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Sincerely, j5.
This device works all items I plug in to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to accompany my new apple computer as they no longer have plug-ins for items needed to complete services like printers, dvd players.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station is a great option for connecting all your USB peripheral devices. It will also allow you add three additional monitors to your workstation. I hope that you continue to enjoy the docking station.
Thanks,
j5create
Dual monitor with Mac Book Pro - Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to perform dual monitor setup with my Mac book pro. Unfortunately it doesn't work for me. But I kept it anyway
No, I would not recommend this to a friendBrand response from J5create Team
Posted .To properly help you with troubleshooting and to get the Dock setup for your Mac, our contact info. can be found on the packaging or j5create website and our representative will be glad to assist you in solving this. Kindly, j5create.
WARNING! Do NOT buy this product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these and both of them failed. I bought the first one and at least two ports (the headphone/mic jack and one of the HDMI ports) did not work at all. I didn't even try the DP, VGA, or ethernet ports, so I don't know whether or not those worked. Furthermore, it caused my laptop to shut down several times. NOTE: according to the written label on the box, service disruption is NOT covered under the warranty. So I returned it and bought another one in hopes that the first one was just faulty. I experienced the same exact issues with the second one; HOWEVER, with the second one, when it caused my laptop to shut down, it fried the Seagate Backup Drive that I had plugged into it! Fortunately, Seagate is going to work with me to recover the data on the drive. Here's to hoping that works out alright. Now I've looked into this particular product, as well as other J5 Create products, and I've discovered that they have horrible reviews. Frankly, I am really surprised that Best Buy has these products on their shelves.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Tim!
I'm really sorry to hear this! That is definitely out of the ordinary for our device and I'll pass the information onto my team so we can figure out where things went wrong.
Thanks,
j5create
Did not work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like an excellent buy for the price. It asked for me to download drivers for it. Since it was a work Laptop I could not ...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Rico,
The JCD543 will still have some functionality even if you do not install the drivers on your computer. One of the two video ports under the “Or” will still work (Either HDMI or Display Port). The USB-A ports will still function as well. I regret that the docking station did not work out for you.
Have a good day,
j5create
- Cons mentioned:Compatibility
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be cautious. First, my PC wouldn’t recognize the device so after some research I went to download the software for it and it still wouldn’t work. I tried setting it on my Mac and it did the same thing. I saw it got a lot of decent reviews but the product failed to work for both my work and personal set ups.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Customer Service Department, so that they can get more information from you. Depending on the OS you have, different instructions apply.
Works Great! Perfect for Home Office.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works well for my home office. It has everything I need to plug in two monitors and printer.
I would recommend this to a friendEngineer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improvement over the dual display unit culpability.
I would recommend this to a friendDocking Station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this docking station for two years now with daily use of my laptop and really Love it !!
I would recommend this to a friendGreat docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed with this docking station. All advertised features work seamlessly with my Dell laptop. I am very satisfied with my purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lou,
Thank you for taking the time to post a review on the JCD543. We are glad to hear that the docking station is working out well for you. This docking station is an easy solution to turn your laptop into a fully realized workstation.
Have a great day,
j5create
Best Investment Made!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend if you own a Mac Book / Mac Book Pro. I currently own a Mac Book Pro for school and this Triple Display Doc comes in very handy!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 can add a variety of ports to your laptop. It will allow your computer to connect to up to three external monitors and give you extra USB ports. Thank you for taking your time to post a review.
Have a great day,
j5create
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to setup. I have two monitors, my lap top and a line to charge my cell phone all working. Yeah!
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second or third display and one port for fast charging. Thanks for your review. Cheers!
- Cons mentioned:Compatibility
j5CRETE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work or I couldn't get it to work. Now getting a in warranty replacement from manufacture Hopefully I can get the new one to work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the USB-C Triple Display Docking Station. If your product is defective we can replace it under our 2 year warranty. If you have any questions about our replacement warranty please reach out to our customer support team. Thank you.
No More Clutter Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that i dont have all these crazy wire and attachments spread out along my desk. This is such a huge blessing
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review, TArenas. Take care.
- Cons mentioned:Compatibility
Port
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get a chance to use it as it did not work with my HP laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 as well as an installation of a driver. ** If you require further assistance; please contact the j5create Technical Support team by Live Chat or a Support Ticket and we will be glad to further assist you. Our phone support will temporarily be unavailable due to COVID. Cordially, j5.
Smart buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product who use multiple monitors. Also, its help minimize the cables mess.
I would recommend this to a friendA Triple Display Failure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create USB-C Triple Display Docking Station Model: JCD 543 has been a complete waste of money, time, and patience. This device (although I can't prove it) as crashed one of my portable storage drives. It fails to properly recognize other compatible devices connected to its USB 3.0 ports. The one device it "did" recognize (Microsoft Wireless Mobile Mouse 3500) no longer works when connected to the docking station port. I am frustrated! Not only at your product, but myself for settling and putting up with the docking station's atrocious defects for so long. One by one, ports stopped working and external devices had to be connected directly to my laptop, essentially nullifying its purpose. It's possible I simply received a bad apple from the batch; however, for a $100+ product, I would not encourage anyone to take the risk. With that said, I have one question with two parts. Can the defects be corrected or can I receive a refund?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience that this has caused you. Your device is covered by our two year warranty and we'd be more than happy to exchange this for you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create