Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Wife work station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay, not as friendly, needed more instructions, but still good product.
I would recommend this to a friend- Cons mentioned:Power supply
Returned and bought different.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but does not come with power supply. Needs new style usb c power cord.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Confusion on whether or not a power supply is necessary for the JCD543 can be troublesome and we apologize for the misinformation. The JCD543 is bus-powered and therefore will work once connected to the computer, the power supply (JUP2290) is only for charging your computer, thus providing more power to the hub as a whole. For further information, we recommend contacting the support team on the casing to speak with an agent and they will be ready to help.
Respectfully,
j5create
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like advertised. I did have trouble in the beginning with 2 monitors, but now it works great.
I would recommend this to a friendna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well and replaces an old keyboard from previous computer
I would recommend this to a friend- Cons mentioned:Compatibility
Software not up to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with MacBook running MacOS Catalina as their website does not have the latest firmware
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Software not being up to date for a docking station is inconvenient and we apologize. As of now, we have compatible drivers and PnP models available for macOS Catalina and if you would like information or recommendations for your needs, please reach out to our support team and a specialist will be more than happy to help.
Respectfully,
j5create
- Cons mentioned:Power supply
Waste of time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of time. Does NOT support 3 HD monitors. Only 2 and a 720p via VGA, if that. Adding an external USB HDD FAILS suddenly, putting the hard drive at risk. Completely shuts down because of power failure. Hope it didn't ruin my hard drives, One brand new one started making clicking sounds when connected.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for the review. I'm sorry your experience with the JCD543 was not a good one; in regards to the limitation of 720p resolution via VGA, clicking sounds on the hard drive when attempting to connect, we recommend reaching out to the technical support team printed on the casing in order to speak with a specialist; they will properly troubleshoot and offer solutions.
Respectfully,
j5create
Need to return - Post Covid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for my dual monitor set up, requires a driver that will not load. I am sure it works great for some, just not for me!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello there and we are sorry to hear the JCD543 was too difficulty to get working. We would love the opportunity to troubleshoot the device and either get it working properly or offer a working solution; if interested, feel free to contact support on the packaging and a representative will be ready to help.
Respectfully,
j5create
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for my situation. Fits perfectly
I would recommend this to a friendGreat Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great in a home office. Has all the connections needed.
I would recommend this to a friendPricey but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and keeps everything I need in one place. A bit on the pricey side, but you get everything.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate you purchasing our product. Thank you for your review.
MacBook docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for a Macbook. I am not a fan of Apple products but my son is. This was a must since there are few ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our product. Enjoy your new Docking Stations. Cheers!
Has It All!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create docking station has everything I need! It supports 3 monitors, a mouse, keyboard and ethernet.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs and together with your laptop display
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product as well as the on-line Best Buy tech who recommended it and told me that it would work with my setup. I purchased the docking station, a new laptop, and 2 monitors all at the same time. Before selecting the docking station, I reached out to the on-line support and told them how I was going to set everything up and asked which docking station I needed for that. I was told to wait for a minute while they researched. After a few minutes, this was the docking station suggested. The docking station uses a USB-C connector and the new laptop does not have that. You would have thought that the tech would have recognized that and also suggested an adaptor. Even after purchasing an adaptor, the docking station does not seem to support using 2 external monitors. Additionally, I've been unable to find any type of instructions or supporting documentation to assist with making it work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, we do not recommend connecting our Dock to an additional adapter. We cannot guarantee full functionality. Computers must also support "DisplayPort Alt Mode" and "Power Delivery". for PnP ports, such as HDMI or DP. The Dock also requires an installation of a driver for proper functionality. Please contact our Customer Service team, so that they can get more information from you regarding your computer's specifications. Their information can be found on our website under the "Support" tab. Thank you.
Docking station super useful tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is exactly what I needed. I appreciate the how knowledgeable the staff was. Thank guys.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Triple keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display 32 inch long works like a champ extra clear I love it
I would recommend this to a friendReturned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect a monitor to a laptop, tried this docking station and it was a pain to use. Ended up buying a dell usb c off amazon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It is understanding if you had difficulty connecting the JCD543 and getting it to work correctly; if it is possible, we would really value the opportunity to troubleshoot the Docking Station and see if we can resolve this for you. If interested, our support information can be found on the j5create packaging.
Respectfully,
j5create
EdnaT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station props laptop, and grip grips the bottom so it does not slide around. You can plug in everything!
I would recommend this to a friendBrand response from J5create Team
Posted .A lot of additional ports for connecting devices for your computer, creating a nice workstation for home or work. Thank you for your review, EdnaT.
Great for adding multiple devices.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to my MacBook Pro. Allows the use of multiple external devises all at the same time for making music.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your input. We're happy that it provides what is needed to make your music. Take care!
Expensive and confusing downloads.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get it to work. The instructions don’t provide much info to get to work or trouble shoot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .For installing or troubleshooting, please contact Customer Support and they'll be ready to assist you on setup. Contact info is available on our website under the "Support" tab. Thank you.
Great functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary as new pcs have few ports…great value…..
I would recommend this to a friend