Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Power supply
Not a good docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not power both of my monitors without having to purchase a power cable separately. Do not recommend. Returned and purchased my dell docking station from online.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features from a computer, as well as a installation of a driver. Please refer to the manufacturer of your hardware for more information on your device. The USB-C power-in port allows pass-through charge and additional power to the USB ports. The power-in port does not power Monitors. Monitors have their own power source. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Go-to Dock for my employees' laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to use and reliable. Supports up to three external screens.
I would recommend this to a friendCompact
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compact. Works great using it with XPS laptop.
I would recommend this to a friendWorthless Product - Do Not Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Bought this on 1/19/20 and after a month I started having the same problem with 2 of my PC's. The USB-C would only make 2 monitors work instead of 3 like it had before. Then when I switched between the 2 computers, I would have to flip the USB-C connector from the docking station upside down in order for it to work with the other PC. Finally in September after dealing with this for months, I sent it back to J5create to have it fixed. They said it was working fine and it's not a problem with their product and sent it back to me. Completely false. The same problem continued. I've tried it with 4 different PC's and have had the same issue with each one. Now as of 1/26, the USB-C connector doesn't work at all and the docking station is worthless. Funny how it stops working 7 days after the 1 year warranty is up and after I've already sent it in for it to be fixed a few months ago. Do not buy products from this company and certainly not this product. Go with someone more reputable. I want my money back or a functioning docking station.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi JA418, we value your input on the JCD543 and are terribly sorry to hear this was your experience. We apologize for the miscommunication and would like to let you know our products are covered under a 2 year manufacturer's warranty; we would love the opportunity to exchange the JCD543 if it is deemed to be defective. In order to narrow down exactly what occurred with your exchange and why it was sent back and not replaced for a new one, we would like the opportunity to discuss this further with you. Please feel free to contact the support team mentioned on the casing to speak with an agent and they will be glad to assist in any way possible.
Respectfully,
j5create
Awesome universal dock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say, this is An amazing docking station that works great using the USB-C port of the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Simple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to connect a laptop to multiple monitors. Once the driver was downloaded i had no issue.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs.
No Power Cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is a great design. It's meant to be placed under your laptop to minimize space usage. But that doesn't mean anything because it doesn't come with a power cord. Yes, you read that right...you spend $100, and it doesn't come with a power cord. You have to spend an additional $50 to get it to turn on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I would like to alleviate your concerns about the docking station. It does not require the power cord to operate. The power cord option is to allow pass through charging for your laptop.
The dock itself does not require external power to function. If your laptop charges via USB-C you can plug your laptop charger into the dock to allow your computer to be charged.
If your dock is not functioning, I would recommend that you contact our customer support team. They can provide troubleshooting and technical assistance by phone, email, or live chat. Contact information can be found on the device packaging, or on our website in the support drop down.
I appreciate your feedback and I hope that we can help you get the most out of your purchase.
Thank you,
J5Create
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the docking station so that I could expand my laptop screen to two monitors. Only one monitor works. After looking for a solution to the problem on line I learned that this is a common problem with this unit. No one seems to have a solution. For this reason I cannot recommend this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Docking Station requires a computer to support "DisplayPort Alt Mode" and "Power Delivery" over USB-C for video out via HDMI or DP ports and pass-through charge. Please refer to the manufacturer of your hardware for more information on your device. It will also require an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. We apologize for the inconvenience. j5create Team.
Great compact docking station - highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these for my office, very compact and easy to use. Truly plug and play. I have 2 monitors plugged in and works just fine.
I would recommend this to a friendBrand response from J5create Team
Posted .For obtaining additional monitors, Ethernet, SD card reading, USB gadgets all in one; the JCD543 is a great choice, it's unique architecture is a one of a kind.
Appreciatively,
j5create
Has everything you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock has all the connections you’ll need to have a good mobile workstation.
I would recommend this to a friendPerfect port
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home, perfect set up port. Vonnect laptop to (2) tv/monitors. No issues
I would recommend this to a friendWorth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! It is able to support my two travel monitors without any disconnecting issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs.
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station was just what I needed for my bare-bones HP Spectre. Allows me to use multiple items seamlessly. Would purchase again!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the JCD543 is working well for you. This docking station provides a large array ports that will improve the functionality of a laptop. Thank you for taking your time to post a review.
Cheers,
The j5create team
docking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, no issues, will buy again, we have many laptops that needs these.
I would recommend this to a friendNot for professional use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my case, keyboard would stop working and I had to disconnect and reconnect again. Also, there is no power button.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you are still encountering the issue with your keyboard I would recommend contacting j5create customer service for troubleshooting assistance. Our contact information can be found on the product package and on our website under the ‘Support’ drop down. We appreciate you taking the time for leaving a review.
Thank you,
j5create
Okay.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. But it doesn't really support 2 additional monitors that well. I keep getting one of the monitors to split into two, acting like i have 4 monitors then: the laptop the docking station is for, Monitor 1, Monitor 2, and some fictitious Monitor 3 which is really just Monitor 1 split into 2, but not down the middle, it's off the left side about 2 inches long. Makes it very annoying.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Matt, the issue you are experiencing sounds like a resolution/aspect ratio situation. I recommend going to Display settings and adjusting the "Multiple displays" setting and resolution settings and see if that resolves the situation. If the issue persists, I would highly recommend contacting our Technical Support team mentioned on the packaging and someone will be more than happy to assist you in resolving this issue for you. Thank you.
Cheap quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality cable and material, had to replace it multiple times to get working one
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Including computers must support PnP ports on this device. ** Feel free to contact j5create Technical Support if you require assistance. Thank you.
A must for college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for grandson going off to college. Says it works for the purpose he bought it snd that’s great!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad to hear your grandson likes the Dock, especially for college use. Thank you for your review!
Great dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile to get used to using this but it has grown on me. seems to work ok but cannot handle more than 2 other displays.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey!
That's awesome! I'm glad to hear that the JCD543 made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent - met my home office needs perfectly! Cost efficient and delivers the productivity I need to do my job.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings, we're glad to hear that the JCD543 fits your needs for your workstation. Thank you so much for supporting us with a 5-star review. Cheers, j5create.