Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Has It All!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create docking station has everything I need! It supports 3 monitors, a mouse, keyboard and ethernet.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs and together with your laptop display
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for my situation. Fits perfectly
I would recommend this to a friendDocking station super useful tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is exactly what I needed. I appreciate the how knowledgeable the staff was. Thank guys.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product as well as the on-line Best Buy tech who recommended it and told me that it would work with my setup. I purchased the docking station, a new laptop, and 2 monitors all at the same time. Before selecting the docking station, I reached out to the on-line support and told them how I was going to set everything up and asked which docking station I needed for that. I was told to wait for a minute while they researched. After a few minutes, this was the docking station suggested. The docking station uses a USB-C connector and the new laptop does not have that. You would have thought that the tech would have recognized that and also suggested an adaptor. Even after purchasing an adaptor, the docking station does not seem to support using 2 external monitors. Additionally, I've been unable to find any type of instructions or supporting documentation to assist with making it work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, we do not recommend connecting our Dock to an additional adapter. We cannot guarantee full functionality. Computers must also support "DisplayPort Alt Mode" and "Power Delivery". for PnP ports, such as HDMI or DP. The Dock also requires an installation of a driver for proper functionality. Please contact our Customer Service team, so that they can get more information from you regarding your computer's specifications. Their information can be found on our website under the "Support" tab. Thank you.
Returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect a monitor to a laptop, tried this docking station and it was a pain to use. Ended up buying a dell usb c off amazon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It is understanding if you had difficulty connecting the JCD543 and getting it to work correctly; if it is possible, we would really value the opportunity to troubleshoot the Docking Station and see if we can resolve this for you. If interested, our support information can be found on the j5create packaging.
Respectfully,
j5create
Triple keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display 32 inch long works like a champ extra clear I love it
I would recommend this to a friendEdnaT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station props laptop, and grip grips the bottom so it does not slide around. You can plug in everything!
I would recommend this to a friendBrand response from J5create Team
Posted .A lot of additional ports for connecting devices for your computer, creating a nice workstation for home or work. Thank you for your review, EdnaT.
Great for adding multiple devices.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to my MacBook Pro. Allows the use of multiple external devises all at the same time for making music.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your input. We're happy that it provides what is needed to make your music. Take care!
Expensive and confusing downloads.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get it to work. The instructions don’t provide much info to get to work or trouble shoot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .For installing or troubleshooting, please contact Customer Support and they'll be ready to assist you on setup. Contact info is available on our website under the "Support" tab. Thank you.
Worthless Product - Do Not Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Bought this on 1/19/20 and after a month I started having the same problem with 2 of my PC's. The USB-C would only make 2 monitors work instead of 3 like it had before. Then when I switched between the 2 computers, I would have to flip the USB-C connector from the docking station upside down in order for it to work with the other PC. Finally in September after dealing with this for months, I sent it back to J5create to have it fixed. They said it was working fine and it's not a problem with their product and sent it back to me. Completely false. The same problem continued. I've tried it with 4 different PC's and have had the same issue with each one. Now as of 1/26, the USB-C connector doesn't work at all and the docking station is worthless. Funny how it stops working 7 days after the 1 year warranty is up and after I've already sent it in for it to be fixed a few months ago. Do not buy products from this company and certainly not this product. Go with someone more reputable. I want my money back or a functioning docking station.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi JA418, we value your input on the JCD543 and are terribly sorry to hear this was your experience. We apologize for the miscommunication and would like to let you know our products are covered under a 2 year manufacturer's warranty; we would love the opportunity to exchange the JCD543 if it is deemed to be defective. In order to narrow down exactly what occurred with your exchange and why it was sent back and not replaced for a new one, we would like the opportunity to discuss this further with you. Please feel free to contact the support team mentioned on the casing to speak with an agent and they will be glad to assist in any way possible.
Respectfully,
j5create
Go-to Dock for my employees' laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to use and reliable. Supports up to three external screens.
I would recommend this to a friendGreat functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary as new pcs have few ports…great value…..
I would recommend this to a friendCompact
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compact. Works great using it with XPS laptop.
I would recommend this to a friend- Cons mentioned:Power supply
Not a good docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not power both of my monitors without having to purchase a power cable separately. Do not recommend. Returned and purchased my dell docking station from online.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features from a computer, as well as a installation of a driver. Please refer to the manufacturer of your hardware for more information on your device. The USB-C power-in port allows pass-through charge and additional power to the USB ports. The power-in port does not power Monitors. Monitors have their own power source. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Awesome universal dock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say, this is An amazing docking station that works great using the USB-C port of the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
No Power Cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is a great design. It's meant to be placed under your laptop to minimize space usage. But that doesn't mean anything because it doesn't come with a power cord. Yes, you read that right...you spend $100, and it doesn't come with a power cord. You have to spend an additional $50 to get it to turn on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I would like to alleviate your concerns about the docking station. It does not require the power cord to operate. The power cord option is to allow pass through charging for your laptop.
The dock itself does not require external power to function. If your laptop charges via USB-C you can plug your laptop charger into the dock to allow your computer to be charged.
If your dock is not functioning, I would recommend that you contact our customer support team. They can provide troubleshooting and technical assistance by phone, email, or live chat. Contact information can be found on the device packaging, or on our website in the support drop down.
I appreciate your feedback and I hope that we can help you get the most out of your purchase.
Thank you,
J5Create
Simple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to connect a laptop to multiple monitors. Once the driver was downloaded i had no issue.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs.
Great compact docking station - highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these for my office, very compact and easy to use. Truly plug and play. I have 2 monitors plugged in and works just fine.
I would recommend this to a friendBrand response from J5create Team
Posted .For obtaining additional monitors, Ethernet, SD card reading, USB gadgets all in one; the JCD543 is a great choice, it's unique architecture is a one of a kind.
Appreciatively,
j5create
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the docking station so that I could expand my laptop screen to two monitors. Only one monitor works. After looking for a solution to the problem on line I learned that this is a common problem with this unit. No one seems to have a solution. For this reason I cannot recommend this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Docking Station requires a computer to support "DisplayPort Alt Mode" and "Power Delivery" over USB-C for video out via HDMI or DP ports and pass-through charge. Please refer to the manufacturer of your hardware for more information on your device. It will also require an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. We apologize for the inconvenience. j5create Team.
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station was just what I needed for my bare-bones HP Spectre. Allows me to use multiple items seamlessly. Would purchase again!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the JCD543 is working well for you. This docking station provides a large array ports that will improve the functionality of a laptop. Thank you for taking your time to post a review.
Cheers,
The j5create team