Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Office addition.222222222222222222222222222222222222222222
I would recommend this to a friendWife work station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay, not as friendly, needed more instructions, but still good product.
I would recommend this to a friendReturned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect a monitor to a laptop, tried this docking station and it was a pain to use. Ended up buying a dell usb c off amazon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It is understanding if you had difficulty connecting the JCD543 and getting it to work correctly; if it is possible, we would really value the opportunity to troubleshoot the Docking Station and see if we can resolve this for you. If interested, our support information can be found on the j5create packaging.
Respectfully,
j5create
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like advertised. I did have trouble in the beginning with 2 monitors, but now it works great.
I would recommend this to a friendNot bad but doesnt have passthrough power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as inteded only wish i would charge the device as well
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port on the USB-C Triple Display Docking Station will allow pass-through charge when a power-brick is connected. However, computer's must support USB Power Delivery 2.0 or 3.0 features. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
MacBook docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for a Macbook. I am not a fan of Apple products but my son is. This was a must since there are few ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our product. Enjoy your new Docking Stations. Cheers!
Pricey but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and keeps everything I need in one place. A bit on the pricey side, but you get everything.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate you purchasing our product. Thank you for your review.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget to provide extra spaces for items to plug in
I would recommend this to a friendHas It All!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create docking station has everything I need! It supports 3 monitors, a mouse, keyboard and ethernet.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs and together with your laptop display
Great for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connected 3 monitors to my work laptop. Works great.
I would recommend this to a friendDocking station extraordinaire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The access and Ergonomics Month of this dock is out of sight :-)
I would recommend this to a friendDocking station super useful tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is exactly what I needed. I appreciate the how knowledgeable the staff was. Thank guys.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Work good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good on my my Mac I love it this product is great
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product as well as the on-line Best Buy tech who recommended it and told me that it would work with my setup. I purchased the docking station, a new laptop, and 2 monitors all at the same time. Before selecting the docking station, I reached out to the on-line support and told them how I was going to set everything up and asked which docking station I needed for that. I was told to wait for a minute while they researched. After a few minutes, this was the docking station suggested. The docking station uses a USB-C connector and the new laptop does not have that. You would have thought that the tech would have recognized that and also suggested an adaptor. Even after purchasing an adaptor, the docking station does not seem to support using 2 external monitors. Additionally, I've been unable to find any type of instructions or supporting documentation to assist with making it work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, we do not recommend connecting our Dock to an additional adapter. We cannot guarantee full functionality. Computers must also support "DisplayPort Alt Mode" and "Power Delivery". for PnP ports, such as HDMI or DP. The Dock also requires an installation of a driver for proper functionality. Please contact our Customer Service team, so that they can get more information from you regarding your computer's specifications. Their information can be found on our website under the "Support" tab. Thank you.
- Cons mentioned:Power supply
Get a power cord first.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it fully works. This model came without a power supply cord. I couldn't get my second monitor to work. However, if you only have one monitor, it works fine. I had to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode to transmit audio and video signals and USB Power Delivery 2.0 or 3.0 from a computer. Please refer to the manufacturer of your hardware for more information on your device. A driver is also required for the VGA, Mic, and stand alone HDMI port to function. The JCD543P comes with a power adapter vs the JCD543 does not. JUP2290 can be purchased separately. Thank you.
excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Everything works as advertised.
I would recommend this to a friendEdnaT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station props laptop, and grip grips the bottom so it does not slide around. You can plug in everything!
I would recommend this to a friendBrand response from J5create Team
Posted .A lot of additional ports for connecting devices for your computer, creating a nice workstation for home or work. Thank you for your review, EdnaT.
Great for adding multiple devices.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to my MacBook Pro. Allows the use of multiple external devises all at the same time for making music.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your input. We're happy that it provides what is needed to make your music. Take care!
- Cons mentioned:Compatibility
j5CRETE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work or I couldn't get it to work. Now getting a in warranty replacement from manufacture Hopefully I can get the new one to work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the USB-C Triple Display Docking Station. If your product is defective we can replace it under our 2 year warranty. If you have any questions about our replacement warranty please reach out to our customer support team. Thank you.
Worthless Product - Do Not Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Bought this on 1/19/20 and after a month I started having the same problem with 2 of my PC's. The USB-C would only make 2 monitors work instead of 3 like it had before. Then when I switched between the 2 computers, I would have to flip the USB-C connector from the docking station upside down in order for it to work with the other PC. Finally in September after dealing with this for months, I sent it back to J5create to have it fixed. They said it was working fine and it's not a problem with their product and sent it back to me. Completely false. The same problem continued. I've tried it with 4 different PC's and have had the same issue with each one. Now as of 1/26, the USB-C connector doesn't work at all and the docking station is worthless. Funny how it stops working 7 days after the 1 year warranty is up and after I've already sent it in for it to be fixed a few months ago. Do not buy products from this company and certainly not this product. Go with someone more reputable. I want my money back or a functioning docking station.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi JA418, we value your input on the JCD543 and are terribly sorry to hear this was your experience. We apologize for the miscommunication and would like to let you know our products are covered under a 2 year manufacturer's warranty; we would love the opportunity to exchange the JCD543 if it is deemed to be defective. In order to narrow down exactly what occurred with your exchange and why it was sent back and not replaced for a new one, we would like the opportunity to discuss this further with you. Please feel free to contact the support team mentioned on the casing to speak with an agent and they will be glad to assist in any way possible.
Respectfully,
j5create