Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2984 reviews
(2,984 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Hub, not a full function device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the usb c part gives me full function usb c but its just a hub nothing more.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port provides pass-through charge only but computers must support Power Delivery over USB-C. The Dock is a PnP as well as a driver base device. For further information, please contact our agents via live chat or support ticket and they'll be happy to assist. Thank you.
Rated 2 out of 5 stars
Docking station was not good for my use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this docking station to connect 2 monitors and other devices, but the docking station was freezing my screens and was slowing down everything I was doing on my computer. I liked the way everything connected there, leaving a lot of open ports on my laptop, but unfortunately due to the freezing on my screens, it was not a good choice for me and I had to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Freezing with the JCD543 can occur depending on the environment and what is connected. In a situation like this, there is troubleshooting that can be done to see where the flaw is. Technical support is only a call, ticket. or chat session away - feel free to contact support on the casing and an agent will be ready to lend helping hand. We thank you and apologize for the experience you had.
Respectfully,
j5create
Rated 5 out of 5 stars
Does what it says on the tin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Allows my laptop to be used on my large monitor and acts as a nice stand to raise my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Harlyson, for your review and rating. Enjoy your new Docking Station. Cheers!
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Perfect for the extra monitors and cables I need to connect and run my business more effectively.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Bbier, it's nice to hear that our JCD543 is a great product to use with your business. Thank you so much for your support. Cheers, j5create.
Rated 5 out of 5 stars
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase and sales assistance. Thank you to all.
I would recommend this to a friendRated 5 out of 5 stars
J5 Docking Stations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a laptop that didn’t have a lot of extra space for additional devices. This gave me everything I need and more.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 is a great solution to add the ports that you need for you laptop. This dock will allow you to add three additional monitors to your computer. We appreciate that you took the time to post your review.
Have a good day,
j5create
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having all the connection options in one place. Great for home desk. Get something smaller if you’re on the go with your laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .For different purposes, the Triple Display Docking Station is a winner as it provides many capabilities all in one. Something smaller with relatively close abilities is something the support team can assist with, our information can be found on the packaging and a representative will be more than happy to assist in finding you a better sized device when it comes to travel convenience.
Respectively,
j5create
Rated 5 out of 5 stars
Excellent Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers perfectly with numerous connection options.
I would recommend this to a friendRated 5 out of 5 stars
Just What I Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works great with my new laptop. I love that the cord can be tucked away in its little compartment.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Ruby,
Great to hear that the JCD543 is working well with your new laptop. This docking station is designed to be used as a notebook stand, which assists with heat dissipation. We appreciate your review.
Have a good day,
j5create
Rated 5 out of 5 stars
Dock station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, professional sales person, quick and easy return. Thank you
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Doesn’t work with Lenovo Windows 11 Yoga
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and plugged it into a Yoga Windows 11 laptop and it didn’t work. Went to their website and downloaded drivers and it still didn’t work. Chatted back and forth with support and it’s still not working. Chalked it up to a waste of time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This Docking Station requires an installation of a driver and must have full admin rights to complete this process. It will also require that your Lenovo Yoga supports DisplayPort Alt Mode and Power Delivery over USB-C. Please refer to the manufacturer of your hardware for more information on your device. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist you. Their information can be found on our website under the "Support" tab. We apologize for the inconvenience.
Rated 5 out of 5 stars
worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth it!! plenty of different uses. if you have the space I suggest this rather then multiple things plugged in
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our device. Cheers!
Rated 5 out of 5 stars
Amazing! Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works amazingly well for my 2 monitors and my laptop. You might need to download the driver though if it doesn't auto install
I would recommend this to a friendBrand response from J5create Team
Posted .The capability of adding up to 3 monitors to your computer makes the JCD543 a popular choice for office workers - simply download, install the driver and you're all set.
Appreciatively,
j5create
Rated 3 out of 5 stars
Overall good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitches more than expected. Overall good product but video connection seems to have issues.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, if possible, please switch with another video cable with both sides fitted tightly to the ports. Also check to see if graphic card driver has any updates on your computer and any other available updates through the manufactures website (Computer brand). Thank you for your review, BrandyWilliams.
Rated 1 out of 5 stars
DON'T BUY THIS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this no stars I would! J5 Creates makes the worse, defective products on the market. Not sure why BB even continues to carry their products. The HDMI ports stopped working 1 month after using. Best Buys does not guarantee their products past 15 days–which should be a red flag–and thus I could not exchange or return. The only way to get a new product is to send it back to the manufacturer, on my dime, and wait until they send back a new product. This could take a few weeks...meanwhile I am out of a much needed product. This is the second J5 product I have bought and had to return to them because it stopped working. Crappy policies. Crappy product. Crappy guarantee. I will NEVER buy a J5 product again and hope to tell everyone not to, either!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We sincerely apologize for the inconvenience you experienced. We would really appreciate the opportunity to diagnose, troubleshoot and offer solutions to the problem. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Sincerely, j5create team.
Rated 3 out of 5 stars
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't care for this. The shape and quality just didn't live up to my expectations. This was returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.
- Cons mentioned:Power supply
Rated 1 out of 5 stars
DO NOT BUY!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!! I plugged in a Gopro and Iphone and gave an error message that is not enough power. Keep in mind I have the power adapter plugged directly into the device. I installed lasted Mac driver still the same issue. Keep searching it has to be a better option for the money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Greetings Odot, depends on what model IPhone you have but they require a 5-20 watt for continuous charge. The GoPro may need more power by directly connecting to a computer with a USB port embedded. The power adapter is good to get a pass through charge to your computer but may not provide enough power to all the ports on the JCD543 from your computer. I recommend calling in so an agent can help troubleshoot and understand more on the experience you are having with our unit. Sincerely, j5create.
Rated 5 out of 5 stars
Good Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Connects both of my external monitors. No issues so far
I would recommend this to a friendRated 5 out of 5 stars
Really great dock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock works under my MacBook Pro 16 like a drive. I connect my monitors, external drive, keyboard, etc. It's great!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the high praise of the JCD543 docking station. It adds a lot of ports without taking up much space in your work area since it is designed for your laptop to sit on top of it.
Have a great day,
j5create
Rated 3 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap flimsy too long cord too short limited placement on desk
No, I would not recommend this to a friend







