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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,034 reviews
  • Rated 2 out of 5 stars

    Docking station was not good for my use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this docking station to connect 2 monitors and other devices, but the docking station was freezing my screens and was slowing down everything I was doing on my computer. I liked the way everything connected there, leaving a lot of open ports on my laptop, but unfortunately due to the freezing on my screens, it was not a good choice for me and I had to return it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Freezing with the JCD543 can occur depending on the environment and what is connected. In a situation like this, there is troubleshooting that can be done to see where the flaw is. Technical support is only a call, ticket. or chat session away - feel free to contact support on the casing and an agent will be ready to lend helping hand. We thank you and apologize for the experience you had.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Has everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock has all the connections you’ll need to have a good mobile workstation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent - met my home office needs perfectly! Cost efficient and delivers the productivity I need to do my job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Greetings, we're glad to hear that the JCD543 fits your needs for your workstation. Thank you so much for supporting us with a 5-star review. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    A must for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for grandson going off to college. Says it works for the purpose he bought it snd that’s great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, I'm glad to hear your grandson likes the Dock, especially for college use. Thank you for your review! j5create

  • Rated 5 out of 5 stars

    J5 Docking Stations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop that didn’t have a lot of extra space for additional devices. This gave me everything I need and more.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 is a great solution to add the ports that you need for you laptop. This dock will allow you to add three additional monitors to your computer. We appreciate that you took the time to post your review.
      Have a good day,
      j5create j5create

  • Rated 3 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality cable and material, had to replace it multiple times to get working one

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Including computers must support PnP ports on this device. ** Feel free to contact j5create Technical Support if you require assistance. Thank you. j5create

  • Rated 5 out of 5 stars

    Does what it says on the tin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Allows my laptop to be used on my large monitor and acts as a nice stand to raise my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Harlyson, for your review and rating. Enjoy your new Docking Station. Cheers! j5create

  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station works great with my new laptop. I love that the cord can be tucked away in its little compartment.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Ruby,
      Great to hear that the JCD543 is working well with your new laptop. This docking station is designed to be used as a notebook stand, which assists with heat dissipation. We appreciate your review.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect for the extra monitors and cables I need to connect and run my business more effectively.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Bbier, it's nice to hear that our JCD543 is a great product to use with your business. Thank you so much for your support. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    Great functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary as new pcs have few ports…great value…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazingly well for my 2 monitors and my laptop. You might need to download the driver though if it doesn't auto install

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The capability of adding up to 3 monitors to your computer makes the JCD543 a popular choice for office workers - simply download, install the driver and you're all set.
      Appreciatively,
      j5create j5create

  • Rated 3 out of 5 stars

    Hub, not a full function device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the usb c part gives me full function usb c but its just a hub nothing more.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C power-in port provides pass-through charge only but computers must support Power Delivery over USB-C. The Dock is a PnP as well as a driver base device. For further information, please contact our agents via live chat or support ticket and they'll be happy to assist. Thank you. j5create

  • Rated 5 out of 5 stars

    docking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, no issues, will buy again, we have many laptops that needs these.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Not a good docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not power both of my monitors without having to purchase a power cable separately. Do not recommend. Returned and purchased my dell docking station from online.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features from a computer, as well as a installation of a driver. Please refer to the manufacturer of your hardware for more information on your device. The USB-C power-in port allows pass-through charge and additional power to the USB ports. The power-in port does not power Monitors. Monitors have their own power source. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it!! plenty of different uses. if you have the space I suggest this rather then multiple things plugged in

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for recommending our device. Cheers! j5create

  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for this. The shape and quality just didn't live up to my expectations. This was returned.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. j5create

  • Rated 5 out of 5 stars

    Really great dock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock works under my MacBook Pro 16 like a drive. I connect my monitors, external drive, keyboard, etc. It's great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for the high praise of the JCD543 docking station. It adds a lot of ports without taking up much space in your work area since it is designed for your laptop to sit on top of it.
      Have a great day,
      j5create j5create

  • Rated 3 out of 5 stars

    Overall good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches more than expected. Overall good product but video connection seems to have issues.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, if possible, please switch with another video cable with both sides fitted tightly to the ports. Also check to see if graphic card driver has any updates on your computer and any other available updates through the manufactures website (Computer brand). Thank you for your review, BrandyWilliams. j5create

  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    DO NOT BUY!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!!!! I plugged in a Gopro and Iphone and gave an error message that is not enough power. Keep in mind I have the power adapter plugged directly into the device. I installed lasted Mac driver still the same issue. Keep searching it has to be a better option for the money.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Greetings Odot, depends on what model IPhone you have but they require a 5-20 watt for continuous charge. The GoPro may need more power by directly connecting to a computer with a USB port embedded. The power adapter is good to get a pass through charge to your computer but may not provide enough power to all the ports on the JCD543 from your computer. I recommend calling in so an agent can help troubleshoot and understand more on the experience you are having with our unit. Sincerely, j5create. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn’t work with Lenovo Windows 11 Yoga

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and plugged it into a Yoga Windows 11 laptop and it didn’t work. Went to their website and downloaded drivers and it still didn’t work. Chatted back and forth with support and it’s still not working. Chalked it up to a waste of time.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This Docking Station requires an installation of a driver and must have full admin rights to complete this process. It will also require that your Lenovo Yoga supports DisplayPort Alt Mode and Power Delivery over USB-C. Please refer to the manufacturer of your hardware for more information on your device. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist you. Their information can be found on our website under the "Support" tab. We apologize for the inconvenience. j5create