Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
J5create - USB Type C Triple Display Docking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow - wish I had this earlier as it is a PIA to unplug all the cords when taking my laptop somewhere.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our Docking Station. We appreciate your business and supporting us with a 5-star rating. Have a great day! j5create.
Easy to install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install and it fit perfectly I would recommend it
I would recommend this to a friendGreat Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 of these for my office and they work amazingly.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to expand the ports of my Macbook without carrying a dozen different adapters
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Docking Station works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station has worked out great. I am able to connect multiple displays to my computer now.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad to hear to Dock provided extra video ports for your computer to run multiple monitors. Thank you for your review. Cheers!
Works as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some people have complained about this device not working with multiple monitors, I think it depends on the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Bobby,
That is correct, not all laptops will be able to use all of the video ports on the docking station. There are 2 ports labeled HDMI or Display Port. Only one of those can be used, and only if the USB-C port that you have the dock plugged into has Display Port Alternate Mode. It is great to hear that the docking station is working for you.
Have a great day,
The j5create Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad . But the usb-c wire is too short. Not bad . But the usb-c wire is too short.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. we try to keep our host cable connection at a reasonable length to avoid signal degradation. Kindly, j5
Best option for multiple monitors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for connecting multiple monitors. Easy hideaway cord. Angled base for macbook.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and am able to plug in both monitors, speaker, keyboard and all needed accessories!
I would recommend this to a friendBrand response from J5create Team
Posted .I'm happy your enjoying your Dock. Thank you for your feedback.
Great Try But Fell Short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: Had all the ports I wanted. Flexible and clean cord management. Relatively easy setup. Power pass through capable. Rubber grippy top surface. CONS: Spendy. Sized for a 15 inch laptop width so looked dumb with my 13 inch computer. Monitor started having intermittent issues triggered by video playback. Did not come with a power supply. Returning due to video issues,
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear this! When things like this occur we do recommend contacting customer service. My team is trained to be able to assist in any issues that arise with our products and help you get up and running. Our information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
Nice dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tool. Two monitors, bluetooth add on as well
I would recommend this to a friend- Cons mentioned:Compatibility
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says to download drivers first, which I did. Some troubleshooting or setup info would have been welcome. Only one of the HDMI ports worked, making it useless for my purposes. On spec it looked like it would serve all of my purposes. I'm very disappointed. Computer model was ASUS GL753VE
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Samuel,
One of the HDMI ports on the JCD 543 requires that the USB-C port from the docking station be plugged into a USB-C port that supports Display Port Alternate Mode. I was able to look up the specifications of your computer and your USB-C does not support Display Port Alternate Mode. If you are primarily looking to add additional monitors through a HDMI connection I would suggest the adapter in the link below. It can add up to 4 HDMI connected monitors through a USB-C connection that does not require Display Port Alternate Mode.
https://www.bestbuy.com/site/j5create-usb-c-to-4-port-hdmi-multi-monitor-adapter-silver/6381214.p?skuId=6381214
We appreciate your feedback and I hope that you have a good day.
Thank you,
j5create
JCD543 poor product mystery disease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.J5Create 543. Worked great for several months. Suddenly a few weeks ago the HP Monitor flicks on and off and is unusable. It is detected and on the display settings as usual but the monitor now flicks off and on. It is the middle HDMI port only. Tried different cords,ports, monitors. Whatever monitor is plugged into the middle HDMI port with whatever cord , that monitor flickers off and on. Bought another J5 and same issue. Brought all parts and cords to Best Buy and after several day, they admitted that they could not fix it. They tried different laptops as well. Would not not refund the original one from several months ago. Told to try another port product (but no recommendation as to what one ) . Hmmm All updates were done. No help. Uninstalled and reinstalled the display adapters on the device manager. No change. All drivers are up to date.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I sincerely apologize for the inconvenience you experienced. We would really appreciate the opportunity to diagnose, troubleshoot and offer solutions to the problem. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand Kindly, j5.
USBDockingStation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station did not have enough of the external outlets I needed for my home office set up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for sharing your feedback. There are only so many ports that can be built into a single device. If you are in need of additional ports a USB Hub can give you the extra ports that you need:
https://www.bestbuy.com/site/j5create-7-port-usb-3-0-hub-black/4561575.p?skuId=4561575
If you have any questions about what device will meet your specific needs you can always contact the j5create customer support team for recommendations. You can find our contact information on the product packaging as well as on our website under ‘Support’
Have a good day,
j5create
Apple Success
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product for my Apple technology needs. The quality is good and the price was perfect
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your positive feedback. We're happy the Dock is a perfect fit for your computer. Take care!
Broken Headphone Jack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale. The headphone jack did not work. That was a deal breaker. I returned it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform via HDMI/VGA and Mic. Depending on the OS you have, different instructions apply.
Went well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got everything i asked for and even shipped product from one store to another. Was good!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review, Egbusa.
Don’t bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio work for a few days then it does not work
No, I would not recommend this to a friendEhhh. Does the hob
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly does what it’s supposed to. Does create Ethernet instability with vpn
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this, thank you.
Non-geek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this before a Dell hub, very disappointed and returned to the store. Wouldn’t charge the connected laptop properly, no much hardware very lightweight.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the power supply connected to the USB-C Triple Display Docking Station is providing sufficient power for both the docking station and the laptop. The power-in port on the Dock supports up to 100W. Confirm that your laptop supports power delivery through its USB-C port..