Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
How about this for my daughter she is going to col
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How about this for my daughter she is going to college
I would recommend this to a friendGrate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for my new Mac mini m1 I did not have to download anything.It was plug an play .
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Mike, the Docking Station is great for adding multiple devices to work for your computer. Thank you for leaving a review. j5create.
Lots of outlets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the single input power connector was loose and it kept losing power and shutting down my monitor. I am trying to return this item, but have not yet been able to get hold of someone at the company. I replaced it with the smaller docking also made by j5create that connects to the 2 power input ports on the side of my MacBook Air.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Carol!
I'm glad to hear that you were able to get up and running with another of our products! I do apologize for the trouble you had with our device initially though. In the future please don't hesitate to reach out to our customer service team and we'll be more than happy to assist you!
Thanks,
j5create
Does was was needed and more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile, works great! Worked with several different pc's
I would recommend this to a friendDocking Station - Excellent Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Docking Station. Used for two monitors and a laptop.
I would recommend this to a friendAnd it's a cooler too!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was I able to attach an extra monitor. I can now get better air circulation under my laptop also!
I would recommend this to a friendBrand response from J5create Team
Posted .Better ventilation for your laptop is part of the deal when obtaining a JCD543 and resting the computer on top of it, no better way to say it, thanks for the feedback on your experience.
Respectfully,
j5create
Spendy but essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite spendy for its utility, but gets the job done.
I would recommend this to a friendDocking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect docking station to add all of your plugins
I would recommend this to a friendThis is not the docking station for you.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this docking station for over a year on a macbook pro with dual 32inch 4k displays. The last few driver updates for Big Sur and Monterrey introduced a new driver that does not allow for "screen rotation" on macos. I stack my monitors vertically. The other issue i have with this docking station is that after a few days, the macbookpro will just lockup and won't do anything until i have to hard reset by holding the touchid button. I then have to reconfigure my display settings, where applications need to go etc. It is very time consuming and annoying. When this first came out it was great, now it is terrible. Already put in for a replacement from another vendor. To bad, J5 has created some great products over the years.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .You may want to try and uninstall the j5 drivers completely and then reinstall the drivers again. Please make sure to have the j5 device disconnected from your computer. Once both process is completed and computer has restarted, go ahead and connect the Dock and all your attachments. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist you. Our phone support will temporarily be unavailable due to COVID situations but Live Chat or Email is available on our website under the "Support" tab. We apologize for the inconvenience.
Works well very expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well but I feel it’s very expensive for what it performs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello MATTDADDY, thank you for your feedback on JCD543 Docking Station. If you have any questions, please feel free to contact us and we'll be happy to assist you. Kind regards, j5create.
- Cons mentioned:Compatibility
Not Compatible with MacBook M1 Pro 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't appear to work with the new Macbook M1 Pro laptops, which is the reason I purchased this in the first place. Makes it seem like a waste of money unfortunately, and I will likely be returning the product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand. Thank you.
Works off & on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least once a day, it loses contact with one or two of my monitors and I have to restart.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Constantly losing connectivity to your monitors while working is unacceptable, we understand. If interested, we would highly value the opportunity to troubleshoot this or offer a solution if we are unable to resolve it. Our support information can be found on the packaging and a representative will be ready to help.
Respectfully,
j5create
- Pros mentioned:Usb-c
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best usbc hub i have ever used. I used double sided tape to stick it to the botom of my 16" MacBook Pro and it fits like a glove. Highly recommend for any Mac user.
I would recommend this to a friend Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station connects my multiple monitors, computer and headset. It does the job.
I would recommend this to a friendBrand response from J5create Team
Posted .This triple display docking station turns your computer into a full workstation. Thank you for your review!
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with my hp computer well. Needs a power cord that doesn’t come with it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you for sharing your review and feedback. The docking station does not require the external charger. The charger is primarily for powering your laptop. One of the display connections requires that the USB-C port that the docking station is plugged into has a hardware feature called Display Port Alternate Mode. Have a good day.
Thank you,
j5create
It Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't what I was hoping for, but there weren't many like it to pick from.
I would recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm very sorry to hear that this isn't quite what you were looking for. We do offer a variety of docking stations and mini docking stations that might suit your needs. If you would like more information on them, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Cons mentioned:Compatibility
Does not work on M1 devices.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unacceptable that they don't tell you anywhere that this does not work on M1 devices until you attempt to download the driver. It's pretty much garbage for me. Hopefully I can return it. So beware, if your on an M1 device d save your money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .mediabob, I regret to hear about your troubles with the JCD543 on an M1 chip Mac. At this time, we are placing all customers in this situation on an "On-Hold" list and as soon as the drivers are available, they will be notified. If you would like to be placed on this list, please reach out to us via phone, email, or ticket. We also have PnP models available and if interested, we will be able to make recommendations for your work setup which require no software installation. Thank you for your time and I look forward to hearing from you.
Respectfully,
j5create
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really cool docking station. We can use three display at a time. I will recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that you are pleased with the JCD543 docking station. We really appreciate that you would recommend the docking station. Adding three external displays to a laptop will really change your working experience.
Cheers,
j5create
Excellent investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item to condense your wires and faster downloads.
I would recommend this to a friendConvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the triple display docking station has become a convenient feature all in one place.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to hear that the JCD543 has the features that you need. This docking station has a wide variety of ports that can add functionality to your laptop. We hope that you have a great day.
Thank you,
j5create