Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Works well very expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well but I feel it’s very expensive for what it performs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello MATTDADDY, thank you for your feedback on JCD543 Docking Station. If you have any questions, please feel free to contact us and we'll be happy to assist you. Kind regards, j5create.
Rated 1 out of 5 stars
This is not the docking station for you.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this docking station for over a year on a macbook pro with dual 32inch 4k displays. The last few driver updates for Big Sur and Monterrey introduced a new driver that does not allow for "screen rotation" on macos. I stack my monitors vertically. The other issue i have with this docking station is that after a few days, the macbookpro will just lockup and won't do anything until i have to hard reset by holding the touchid button. I then have to reconfigure my display settings, where applications need to go etc. It is very time consuming and annoying. When this first came out it was great, now it is terrible. Already put in for a replacement from another vendor. To bad, J5 has created some great products over the years.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .You may want to try and uninstall the j5 drivers completely and then reinstall the drivers again. Please make sure to have the j5 device disconnected from your computer. Once both process is completed and computer has restarted, go ahead and connect the Dock and all your attachments. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist you. Our phone support will temporarily be unavailable due to COVID situations but Live Chat or Email is available on our website under the "Support" tab. We apologize for the inconvenience.
Rated 3 out of 5 stars
Works off & on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least once a day, it loses contact with one or two of my monitors and I have to restart.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Constantly losing connectivity to your monitors while working is unacceptable, we understand. If interested, we would highly value the opportunity to troubleshoot this or offer a solution if we are unable to resolve it. Our support information can be found on the packaging and a representative will be ready to help.
Respectfully,
j5create
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not Compatible with MacBook M1 Pro 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't appear to work with the new Macbook M1 Pro laptops, which is the reason I purchased this in the first place. Makes it seem like a waste of money unfortunately, and I will likely be returning the product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand. Thank you.
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station connects my multiple monitors, computer and headset. It does the job.
I would recommend this to a friendBrand response from J5create Team
Posted .This triple display docking station turns your computer into a full workstation. Thank you for your review!
Rated 3 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with my hp computer well. Needs a power cord that doesn’t come with it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you for sharing your review and feedback. The docking station does not require the external charger. The charger is primarily for powering your laptop. One of the display connections requires that the USB-C port that the docking station is plugged into has a hardware feature called Display Port Alternate Mode. Have a good day.
Thank you,
j5create
Rated 3 out of 5 stars
It Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't what I was hoping for, but there weren't many like it to pick from.
I would recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm very sorry to hear that this isn't quite what you were looking for. We do offer a variety of docking stations and mini docking stations that might suit your needs. If you would like more information on them, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 1 out of 5 stars
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a docking station (corporate kind). Wasn’t the corporate one that was used at the last place I worked.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station is a consumer-grade model designed for powerful multi-display setups and everyday productivity.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best usbc hub i have ever used. I used double sided tape to stick it to the botom of my 16" MacBook Pro and it fits like a glove. Highly recommend for any Mac user.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really cool docking station. We can use three display at a time. I will recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that you are pleased with the JCD543 docking station. We really appreciate that you would recommend the docking station. Adding three external displays to a laptop will really change your working experience.
Cheers,
j5create
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Does not work on M1 devices.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unacceptable that they don't tell you anywhere that this does not work on M1 devices until you attempt to download the driver. It's pretty much garbage for me. Hopefully I can return it. So beware, if your on an M1 device d save your money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .mediabob, I regret to hear about your troubles with the JCD543 on an M1 chip Mac. At this time, we are placing all customers in this situation on an "On-Hold" list and as soon as the drivers are available, they will be notified. If you would like to be placed on this list, please reach out to us via phone, email, or ticket. We also have PnP models available and if interested, we will be able to make recommendations for your work setup which require no software installation. Thank you for your time and I look forward to hearing from you.
Respectfully,
j5create
Rated 5 out of 5 stars
Excellent Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to dock multiple monitors and USB devices. This helps in connecting all my peripherals to the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Ability to dock multiple monitors and USB devices in one; the JCD543's 13 in 1 design makes the perfect sleek add on for Windows and Macs.
Regards,
j5create
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the triple display docking station has become a convenient feature all in one place.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to hear that the JCD543 has the features that you need. This docking station has a wide variety of ports that can add functionality to your laptop. We hope that you have a great day.
Thank you,
j5create
Rated 5 out of 5 stars
Excellent investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item to condense your wires and faster downloads.
I would recommend this to a friendRated 5 out of 5 stars
usb dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for macs and pcs. a little pricier than amazon but it is very durable
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, thank you for purchasing our Dock and supporting with a 5-star rating. Enjoy!
Rated 5 out of 5 stars
Runs my old monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice, I can run my old monitor or my HDMI TV. I can extend the screen or copy it. Great for my job.
I would recommend this to a friendBrand response from J5create Team
Posted .Putting older monitors to use in duplicate or extend mode with your Windows or Mac computer is part of the picture with the JCD543; supporting up to three displays at once make it highly sought.
Gratefully,
j5create
Rated 5 out of 5 stars
USB Type-C Triple Display Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding compatible to different station setups.
I would recommend this to a friendRated 2 out of 5 stars
Not a long term solution
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months, the connections in all three of the UPS ports have worn out. I now have to go in about once a month and bend down the prongs to make a working connection. And these are connections that never get unplugged, specifically my external keyboard and my WACOM tablet.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service. Their info is located on the product packaging as well as our website. This product does have a warranty and they should be able to help you troubleshoot or set up a solution. We apologize for the inconvenience. Sincerely, j5.
Rated 5 out of 5 stars
Very handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I bought this during a sale and it's definitely worth the purchase
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks GoogleGuy, for considering our products and the 5 star rating. We appreciate your business. With gratitude, j5create.
Rated 5 out of 5 stars
Great for wfh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do. I work in tech and need multiple monitors so this perfect.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I do not think that I could go back to working with a single monitor. I am glad to hear that the JCD543 is working perfectly for you. This is a great solution for adding three extra monitors and ports to a laptop.
Have a good day,
j5create







