Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and works well for what it is intended for.
I would recommend this to a friendRated 5 out of 5 stars
Docking Station
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice docking station. Very simple to set up and extremely good quality
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review! Have a nice day!
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for working from home through my laptop so I could have multiple monitors. Works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great news! With everything going on in the world I know how important it is to be able to work from home and replicate your work set up fast. I'm happy to hear that you've been able to get up and running without difficulty.
Thanks,
j5create
Rated 2 out of 5 stars
Just under a year... Black Screened
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for just under 1 year. I went to plug it into the computer today and ... black screens all around. Here is hoping that the 2 year warranty actually means something.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that all cables connecting the docking station to your computer and the displays are securely plugged in. Verify that the USB-C connection is firmly inserted into the USB-C port on your computer. Power cycle the docking station and the connected displays. Unplug the power adapter from the docking station, disconnect it from your computer, and turn off all connected displays. Wait for a few minutes, then reconnect the power adapter, connect the docking station to your computer, and power on the displays. Check the display settings on your computer to ensure that the connected displays are detected and configured correctly. If possible, disconnect all but one display from the docking station and test each display individually. If your computer has multiple USB-C ports, try connecting the docking station to a different port to see if the issue persists. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
Rated 3 out of 5 stars
No charger included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The information provided on the Box fails to mention that there is no charger included.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Misinformation can be inconvenient, we understand; the JCD543 has two models where one includes a power supply and the other does not. Although the power adapter will charge the computer, it is not necessary for proper functionality; we apologize for any issues this caused. Feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be happy to assist.
Respectfully,
j5create
Rated 5 out of 5 stars
Work from home dual monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, use it to stream on two monitors for work from home from a MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Simultaneous DisplayPort, HDMI and VGA output.
Rated 5 out of 5 stars
j5create type-c
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best of all, try other port but not as convenient as this one
I would recommend this to a friendBrand response from J5create Team
Posted .Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display.
Rated 5 out of 5 stars
docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station, good number of connections.
I would recommend this to a friendRated 5 out of 5 stars
decent dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dock that does everything you need it to do.
I would recommend this to a friendRated 5 out of 5 stars
Dual Monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked excellent! Was able to do dual monitors on my MacBook Air
I would recommend this to a friendBrand response from J5create Team
Posted .Glad the Dock provided dual monitors for your MacBook Air. Thanks for your feedback. Cheers!
Rated 5 out of 5 stars
Amazing Hub
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product currently using it to connect my Lenovo X1 to my 3 monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Hi AppleGuy, it's nice to hear the Hub fits perfect with your Lenovo. Cheers!
Rated 5 out of 5 stars
Exactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This USB Type C triple display docking station was perfect with the new MacBook Pro 16 inch
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Perfect is what we like to hear when customers talk about our devices. This docking stations has a lot of features in a slim modern design, which is compatible with most computers. Your review is appreciated.
Cheers,
J5Create
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not a good product for MacBook Pro!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with my MacBook Pro 2016, Mac OS Monterey 12.1. tied to connect it with DP and HDMI cables, downloaded the driver and nothing. I tried to Contact J5 Create for support and it is imposible.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP ports are Plug n Play but it's one or the other. The HDMI/VGA and Mic ports require an installation of a driver. Depending on the OS you have, different instructions apply and if you could please contact our support team through Live Chat or Email, a specialist will be more than happy to lend a helping hand Thank you.
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station assures that my laptop is always charged. I love it!
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad you are enjoying your Docking Station. Have a wonderful day!
Rated 5 out of 5 stars
Dock for laptop is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job for anyone working from home. Love it. I bought one for my mom
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the support and we hope your mom loves it. Cheers!
Rated 3 out of 5 stars
sufficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't have a lot of choices either 4 openings or has to be huge. Does what is needed
I would recommend this to a friendBrand response from J5create Team
Posted .Meeting customer satisfaction is what we aim for on a daily basis, the JCD543's architecture will provide everything you need to work from home.
Sincerely,
j5create
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Had this for over a year. Easy to set up and use
I would recommend this to a friendBrand response from J5create Team
Posted .Glad the Dock was an easy setup for your computer. Thank you for your review!
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, fast free delivery! Could not ask for more!
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Rated 2 out of 5 stars
Started off good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my work laptop, as the manufacturer's docking station is roughly $250. It was fine at first but then after about a month, my second monitor will freeze and I'll have to disconnect and reconnect the docking station. Now today after 2 months, the USB ports for my mouse and keyboard stopped working.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this has happened to you! This is definitely not what we expect from our products and is out of the norm. If you'd contact my customer service team, we'd be more than happy to work with you on this. Our information is located on the back of all of our products and on our website.
Thanks,
j5create
Rated 5 out of 5 stars
Great value docking station
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Microsoft laptop. Connects us to three displays. Dual HDMI support.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Adding three monitors is the best feature of the JCD543. Glad to hear that it is working well with your laptop.
Thank you,
j5create







