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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2995 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,995 reviews
  • Rated 3 out of 5 stars

    It is Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting sometimes it is not fast. It worked for most of the time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dave!

      I'm very sorry about the inconveniences you're having. My Customer Service team would be more than happy to assist you in correcting this issue. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tied my desk set up together. My setup makes me more efficient with 2 monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Beachbum, we highly value your positive input on the JCD543 Triple Display Docking station as it provides the users with multiple capabilities and uses. With it's unique capabilities, the JCD543 can provide the user with multiple additional monitors and other functions.
      ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Thanks again! j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed stopped working just outside of BB return window does not work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing, Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 3 out of 5 stars

    Dockingstation requires download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not us the dockstation. It required driver download to WORK PC.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Yes, this docking station does require a driver to operate fully. If you cannot download the driver we also have some mini docking stations that do not require drivers:
      https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter/6406972.p?skuId=6406972
      We appreciate you taking the time to share your review.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Great Big Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and it does not need its own external power for a two monitor set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      Glad to hear that the JCD543 has expanded your set up and made things a little better. If you should ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 1 out of 5 stars

    Bad dock and j5create support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month. j5create support has not responded for support and probably never will.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To clarify, the JCD543 is designed as a hybrid docking station: it supports Plug-and-Play functionality for many ports (like Ethernet, USB, and power pass-through), while one of the HDMI port, including the VGA requires a driver installation to enable the additional video output beyond standard USB-C video limits.

      A computer must support USB-C with DisplayPort Alternate Mode for the first display (HDMI or DP) and USB Power Delivery if charging through the dock.

      Compatibility issues may occur on systems with restricted driver installations (such as some work-managed laptops or Chromebooks). j5create

  • Rated 5 out of 5 stars

    Works as expected. No issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered quickly to curbside pickup. Excellent service and the app worked well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day from j5create,
      We are happy to hear that pickup was fast and easy and that the docking station was simple to set up. Thank you for taking your time to post a review.
      Have a great day,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    pick a different dock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as advertised. Only one monitor would display

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order to achieve triple display with the USB-C Triple Display Docking Station the Type-C port on your computer must support DisplayPort Alternate Mode and the driver must be installed onto your computer which is only Windows and macOS compatible. Thank you. j5create

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I wish it had even more spots!!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your rating! Take care! j5create

  • Rated 5 out of 5 stars

    Really good docking station for usb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station. Does the job. Have it set up on a two montor set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Mike,
      The JCD543 will add a lot of ports in addition to being able to add three monitors. I’m glad that it is working out well for your needs. I hope that you have a great day.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Very helpful tool for your laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, does the job. Easy to install and use!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just as promised. Pleased with the packaging too.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and rating. Enjoy! j5create

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works in my macbook air but loss connection multiple time with my Dell Laptop, also usb c looks really flimsy

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Apologize for the issue you are having with your docking station. Our customer customer support team is available to assist with such issues, you can find our support contact and information by visiting the SUPPORT tab on our website. j5create

  • Rated 5 out of 5 stars

    J5Create USBc dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my IOGear dock with this one. It works much better and cheaper.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is great to hear that you were pleased with the price and functionality of the JCD543 Triple Display Docking Station. This docking station is a good choice to build a laptop work station around.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Streamlined my digital devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical docking station. Streamlined my digital devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you drbillpmp, for your review and support. Have a great day! j5create. j5create

  • Rated 3 out of 5 stars

    Connect projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problem with connect to vga projector Don't work .

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Andrii, I am sorry to hear you are experiencing technical difficulties with the JCD543. To further help trouble shoot with you, please feel free to call in and our agents will be able to determine the issue you are experiencing. Our phone number will be located on the bottom of the box or visit j5create website. Sincerely, j5create. j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t need it with the new MacBook Pro. Wish I keep the box to return it

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      This device is also a great docking station for the MacBook and can allow you to hook up extra monitors and peripheral devices to suit a variety of set ups. If you'd like more information, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very compact, but works well with lots of docking places.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and the 5-star rating. Have a great day! j5create

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect more options than what the MacBook Pro offers. Would buy again.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      These days laptops have so much functionality, but they natively do not have the ports to connect to all of the devices that they can support. That is why docking stations are becoming a necessary accessory for laptops. We appreciate for choosing a j5create docking station.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Would buy again if I require another docking kit

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We are happy to hear that you are pleased with the value of the j5create triple display docking station. This docking station will let you add three additional monitors, an Ethernet port, additional USB ports, and more. Thanks for taking the time to leave a review.
      Cheers,
      j5create j5create