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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3024 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,024 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2-3 months it stopped working. Windows reports it is malfunctioning and it is worthless. I've worked software engineering for 25 years and this is worse docking station I've every tried to use. At $99 I would expect a little more.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Matthew,
      If you have not already I would recommend that you contact j5create customer support. We can provide troubleshooting assistance, or in the event that the product has a defect our devices are covered by a warranty and we can assist with an exchange. Our contact information can be found at the link below.
      https://en.j5create.com/pages/contact-us
      Thank you,
      The j5create Team j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device and it actually caused my MacBook Pro to have to be repaired by Apple Depot. I tried reaching out to the j5create and they have been giving me the run around for months. I would not purchase or recommend this device.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I would recommend reaching back out to j5create customer support. If you do please mention this. I hope that you give us the opportunity to get this working correctly.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    Mr M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just a little expensive for what I need it for.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our Docking Station. Enjoy. j5create

  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great tool to serve as a docking station for the home office setup.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great! With the pandemic going on, it's vital to keep working, and I'm glad to hear that this made your home office a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    It is Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting sometimes it is not fast. It worked for most of the time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dave!

      I'm very sorry about the inconveniences you're having. My Customer Service team would be more than happy to assist you in correcting this issue. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tied my desk set up together. My setup makes me more efficient with 2 monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Beachbum, we highly value your positive input on the JCD543 Triple Display Docking station as it provides the users with multiple capabilities and uses. With it's unique capabilities, the JCD543 can provide the user with multiple additional monitors and other functions.
      ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Thanks again! j5create

  • Rated 5 out of 5 stars

    Need this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s hard to find ones that has two HDMI ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    Great Big Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and it does not need its own external power for a two monitor set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      Glad to hear that the JCD543 has expanded your set up and made things a little better. If you should ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it as it did not actually work with my Mac. I had contacted manufacturer but they were not able to provide a working solution to make it fully work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team. Their information can be found on our website under the "Support" tab. This product does have a warranty and they should be able to help you troubleshoot or set up a solution. Sincerely, j5create. j5create

  • Rated 3 out of 5 stars

    Dockingstation requires download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not us the dockstation. It required driver download to WORK PC.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Yes, this docking station does require a driver to operate fully. If you cannot download the driver we also have some mini docking stations that do not require drivers:
      https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter/6406972.p?skuId=6406972
      We appreciate you taking the time to share your review.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Works as expected. No issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered quickly to curbside pickup. Excellent service and the app worked well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day from j5create,
      We are happy to hear that pickup was fast and easy and that the docking station was simple to set up. Thank you for taking your time to post a review.
      Have a great day,
      j5create j5create

  • Rated 5 out of 5 stars

    Really good docking station for usb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station. Does the job. Have it set up on a two montor set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Mike,
      The JCD543 will add a lot of ports in addition to being able to add three monitors. I’m glad that it is working out well for your needs. I hope that you have a great day.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I wish it had even more spots!!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your rating! Take care! j5create

  • Rated 5 out of 5 stars

    J5Create USBc dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my IOGear dock with this one. It works much better and cheaper.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is great to hear that you were pleased with the price and functionality of the JCD543 Triple Display Docking Station. This docking station is a good choice to build a laptop work station around.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just as promised. Pleased with the packaging too.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and rating. Enjoy! j5create

  • Rated 5 out of 5 stars

    Very helpful tool for your laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, does the job. Easy to install and use!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connect projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problem with connect to vga projector Don't work .

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Andrii, I am sorry to hear you are experiencing technical difficulties with the JCD543. To further help trouble shoot with you, please feel free to call in and our agents will be able to determine the issue you are experiencing. Our phone number will be located on the bottom of the box or visit j5create website. Sincerely, j5create. j5create

  • Rated 5 out of 5 stars

    Streamlined my digital devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical docking station. Streamlined my digital devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you drbillpmp, for your review and support. Have a great day! j5create. j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t need it with the new MacBook Pro. Wish I keep the box to return it

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      This device is also a great docking station for the MacBook and can allow you to hook up extra monitors and peripheral devices to suit a variety of set ups. If you'd like more information, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect more options than what the MacBook Pro offers. Would buy again.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      These days laptops have so much functionality, but they natively do not have the ports to connect to all of the devices that they can support. That is why docking stations are becoming a necessary accessory for laptops. We appreciate for choosing a j5create docking station.
      Thank you,
      j5create j5create