Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have hooked 2 monitors through HDMI ports. One of the monitor keeps freezing after couple of hours of use. I have to unplug and plug back the USB C every 2-3 hrs to make it work. Tried every other settings, but in vain. Do not recommend this product. Feels wasted $100..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry to hear that the docking station is not operating properly and causing you trouble. There are several things that can be checked to determine the cause of the monitor freezing. Our customer support team would be happy to provide troubleshooting assistance. Contact information for customer support can be found on the device packaging and on our website under the Support drop down. Customer support can provide assistance over the phone, by email, or through live chat. I hope that we can provide you the assistance to get the dock to consistently run for you.
Thank you,
J5Create
- Cons mentioned:Compatibility
Useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Apple laptops. We bought this to connect an Apple laptop to a monitor and it did not work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
docking station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great hooking up my 2 monitors to my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings SamsungGalaxyWatch3, we're happy to hear our JCD543 works great for you and thanks for leaving a review on our device. Cheers, j5create.
Great Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to work from home using all my moniters
I would recommend this to a friendBrand response from J5create Team
Posted .Simultaneous DisplayPort, HDMI and VGA Output.
Great Docking Station!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we needed for our home office.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you dkbda47 for your review and I'm glad the Docking Station has what you needed for a home office setup. Have a great day! j5create.
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This connected to my Mac book. Mow I can use my wireless keyboard and mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Using multiple USB peripherals at once and adding monitors is what the JCD543 does best - thanks Psul.
Regards,
j5create
MUST HAVE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a must have for new Mac owners since usb connections was taken out.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 is a great solution to add to a newer laptop. The primary feature of this docking station is the ability to add three additional displays to your laptop. It is also designed for your laptop to sit on top of it, so it takes up very little space in your work area.
Thank you,
j5create
What a disappointment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go with my almost-new Dell laptop so I could attach a couple of monitors, SSD, etc. Only _after_ the purchase, I found on the box, wording saying I 'Need to use with the original factory AC adapter'. OK, fine, got it right here. The power input on this docking station is USB-C. ONLY USB-C. My barely-two-months-old Dell laptop does not have USB-C for its power input. Hey, J5Create, if you are going to sell a docking station to work with various devices, you might want to make sure your product, out of the box, can be used. If I needed an extra item to go with the product (I do), you should tell me this CLEARLY in the product description (you did not). This docking station is a boat anchor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 does not require an A/C adapter to be plugged into it to function. The JCD543 is powered from your laptop. The message on the box is in regards to the pass through power function of the docking station. If your laptop was powered through a USB-C power supply you can plug that power supply into the JCD543 and it will then charge your laptop. So as long as your laptop has a USB-C port that supports display port alternate mode it will work to its fullest extent. I hope that this clarifies things. If you have any additional questions please contact j5create customer support. You can find our contact information printed on the product packaging and on the j5create website.
Thank you,
j5create
- Cons mentioned:Power supply
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not power my laptop. Cheap construction. Basically “junk”. Easy to return.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires USB Power Delivery 2.0 or 3.0 to allow pass-through charge. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Doesn't work out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off it tells you to download a driver to the computer youre attaching the docking station too. Good luck with that happening if your using a work machine. Secondly, i could only get signal through one of the hdmi ports, the other didnt work at all.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Company laptops have security measures in place that block new software or drivers from being installed. Reach out to your IT department. They may have the necessary permissions to install the driver.
wish it were so large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what it needs to do, but awkward to carry around or pack
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We acknowledge the sizing of the JCD543 may be stringent when it comes to fitting in carry bags; we do have other devices that can be more suitable to your needs. If possible, we would love the chance to recommend other devices; our support information can be found on the packaging if interested.
Sincerely,
j5create
Avoid J5Create Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid J5 Create products! This docking station lasted less than a year. I had to wait 10 days for J5 to send me a replacement under the 2 year warranty. The replacement they sent me failed within 14 days. They offered to replace with a different model. I had to argue for them to pick up the cost of shipping. The replacment they sent, while working for now, has a bright yellow label on it with the words "damaged & defective." I expect it to fail soon. Avoid this brand.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback and will pass it on to our management. Feel free to contact j5create if you require assistance. Their information can be found on our website under the "Support" tab and ask to speak with a Manager of the Technical Support Team department. We apologize for the inconvenience and hope to hear from you. Kind Regards.
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of money, it worked for a couple weeks then the second display shut up randomly and it won’t work, I took everything to geek squad and they said the only thing failing is this docking station. I bought another one and the same thing happened.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with our USB-C Triple Display Docking Station. The docking station requires that the computer supports DisplayPort Alternate Mode and that the driver is installed. Our customer support team can assist you with setting up your docking station. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works well and buying more for the office.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you. I'm glad your enjoying the docking station. Thanks for your support.
Great docking station for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station covered all my needs and than some. Great value.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello TL1981, the JCD543 is a very unique device as it provides the user with the ability to connect up to three additional monitors at once, a plug and play Ethernet connection and multiple USB Type-A ports perfect for mice, keyboards, flash drives, web cameras. We appreciate the positive input as we constantly strive to improve
all or any flaws in the devices in order to obtain perfection and better satisfy customers. Be sure to check out the website on the box for other devices that could also be of great
usage to you and your colleagues.
Just as a heads up, support is also provided in both Spanish and English. Thanks again!
- Cons mentioned:Compatibility
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is not yet ready for the Macbook pro M1. The mini sd slot does not work. Customer support isn’t great either, I have been asking them for a timeline on upgrades to M1, but I get crickets.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the miscommunication you may have experienced with us. The JCD543 is currently not compatible with M1 Macs. At this time, we are placing all M1 Mac users on an "On-Hold" list and as soon as those drivers are available, you will be notified. In order to be placed on the on-hold list, we strongly recommend reaching out to the support team printed on the casing and a specialist will be ready to help along with troubleshooting the SD card reader not working properly.
Thank you,
j5create
DO NOT BUY THIS JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked right. One HDMI port works perfect, the other keeps shorting out and causing my monitor to do weird things. I tried trouble shooting it with J5 Create and after trying all of the different ports I ended up sending it back to them for "testing" and they said it tested good and sent it back. Once I got it back I tried again this time I also tried the VGA port that does work (but you don't get the same resolution) and the DP port which doesn't work at all. I can't return it to Best Buy because it's been more than 2 weeks and now I'm stuck with a junk $109 docking stating. Do Not Buy. I'm not the only one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the inconvenience. Please contact our Customer Service Department, so that they can get more information from you; in order to properly troubleshoot the issue you are experiencing. Their information can be found on our website under the "Support" tab. Sincerely, j5.
- Cons mentioned:Compatibility
Non working product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product wasn’t as functional as it stated, I was able to get one monitor to work but the second would not operate no matter what I tried.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP port on the USB-C Triple Display Docking Station requires DisplayPort Alt Mode over USB-C. The VGA and stand alone HDMI port requires an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Doc station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is working good, practical. I use it at the office to doc my laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Space-efficient, supplying various capabilities in one make up the JCD543s nature and we're excited to hear it.
Gratefully,
j5create
Less cluttered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful tool. It makes for a much less cluttered desk.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!