Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Good Docking Station.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item if really neat and works perfectly with my HP Spectre.
I would recommend this to a friendBrand response from J5create Team
Posted .Good products is what we do best and we are excited to know the customers are experiencing it, thanks for letting us!
Regards,
j5create
Dual monitors do not work properly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with a 16” MBP but the HDMI port that uses the J5create driver doesn’t work properly. It loses connection and stops working. Tech support has tried several things but it still doesn’t work right. I should have taken it back and got something else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about this! I hope that our team was eventually able to get you up and running! If we weren't I do hope you'll allow us to help you find a product that works for you even if it isn't with us.
Thanks,
j5create
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome with my windows laptop and 2 external monitors!
I would recommend this to a friendBrand response from J5create Team
Posted .Adding monitors, Ethernet connection, SD card reading and more to your computer is now possible, thanks to the triple display docking station, you can now have all the features in one to include resting your laptop on top to save you space.
Sincerely,
j5create
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Great product. I highly recommend it to friends.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, thanks for the positive review and recommending our products to your friends; we really value the efforts. Feel free to contact support printed on the packaging for questions, concerns, warranty information and a representative will be ready to assist, thanks for the feedback!
Sincerely,
j5create
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. I use an HP Elite x2 G4. Power works. Dual monitor good.
I would recommend this to a friendBrand response from J5create Team
Posted .ThreeShields, We value your time and leaving a review on the JCD543. The 13 in 1 dock makes a smart add on due to it's various capabilities and sleek design.
Cordially,
j5create
- Cons mentioned:Compatibility
Didn't work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Got it set up but the instructions and troubleshooting did not work either.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 support. Please refer to the manufacturer of your hardware for more information on your device. The Dock will also require an installation of a driver for functionality. Driver are located on j5create website under the "Support" tab. Make sure you have the latest drivers and firmware installed for your computer. Manufacturers often release updates to address compatibility issues and improve performance. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to have a docking station I only had it for 3 weeks
I would recommend this to a friendBrand response from J5create Team
Posted .Designing great products is what we keep in mind; the JCD543's unique architecture makes this a top choice due to it's various ports and capabilities all in one.
Thanks for the feedback,
j5create
perfect!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this piece of gear really unlocks my 2018 MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Your MacBook is a great piece of hardware made even better now with the docking station. You now have ports to connect external monitors and extra USB peripherals. It’s great that the docking station is working for you.
Thanks,
j5create
Great for what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add more monitors for trading. Worked perfect
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rick!
I'm glad to hear that this made your trading easier and I hope that it's made you a little more successful. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
quality add on for the computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows us to add additional devices for use with our computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD543 will allow you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI/DisplayPort/VGA monitor and Gigabit Ethernet through your USB port. One of the USB Type-A ports supports fast charging for a smartphone or tablet. The USB-C™ port supports power delivery 3.0, allowing you to keep charging your notebook or smartphone while using the adapter.
Thank you,
j5create
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you need to use multiple monitors at once
I would recommend this to a friendBrand response from J5create Team
Posted .For using multiple monitors, various capabilities at once; the JCD543 is the adapter for you; simply download, install the driver and you're done. Feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be ready to help.
Sincerely,
j5create
Not so great with ASUS Q427
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after installing the latest driver, it hangs and I loose control from two connected monitors(one VGA and one HDMI). Even the Bluetooth universal receiver for my mouse goes for a toss. I have to re-plug the type C to get the monitors connected.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience that this has caused you. It sounds like the firmware may not have updated and this is a very easy fix. If you would please contact my customer service department, we would be more than happy to walk you through this. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Not helpful for my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably great for static images and multitasking for work that isn’t graphic-heavy, but not the best to cast video or high-demand graphics like on a handheld console.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you are using GPU-intensive workloads such as CAD or heavy video editing, unfortunately, the USB-C Triple Display Docking Station may not be able to handle that at a smooth pace, does well with light workloads instead.
Flakey network
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works sometimes, but the Ethernet network connection keeps dropping out. Happens on both Linux and MacOS
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the Ethernet cable is securely connected to the docking station and the router or modem.
Try using a different Ethernet cable to rule out any cable issues. Test the docking station with a different router or modem to determine if the issue is related to the networking hardware. Check your network settings in Linux and MacOS, including IP configurations, network profiles, and DNS settings. Ensure that the settings are correct and that there are no conflicts. Make sure your macOS and Linux system is up to date. Disable any power-saving features that may be impacting the network performance. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab.
waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for me for the intended use. It did not come with a power adaptor. I thought it wasn't working properly because of the power adaptor. I purchased the 100w power adaptor. As far as monitor connection and internet it didn't work. This is a really expensive multi-charger. Save your money get a extension cord instead.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode to transmit audio and video signals, as well as USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. The VGA, Mic and stand alone HDMI port will require an installation of a driver for functionality. Drivers are located on j5create website under the Support tab. Thank you..
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to dock my laptop so I can use my large screen.
I would recommend this to a friendBrand response from J5create Team
Posted .The unique, slim design of the Triple Display Docking Station creates an excellent set up for many users as it allows the laptop to rest on top of it saving you space for other peripherals such as monitors in this case, thanks for the input!
Sincerely,
j5create
Great Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fantastic! Best docking station ever!
I would recommend this to a friendBrand response from J5create Team
Posted .Working fantastic is what we highly value hearing from customers - it's various capabilities makes the JCD543 a top of the line adapter. We greatly appreciate the input on the docking station.
Appreciatively,
j5create
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much junk as far as I can tell. Worked great for about 3 weeks... just long enough to get out of the new BB return policy. Now ports don't work great, can't present in HDR, Ethernet drops in and out. Pretty much just quick working. Reached out to j5create support nearly two weeks ago to see if I can get a replacement and have heard nothing. Right now, I'm mad at both BestBuy and j5create. Might be done with both.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you with troubleshooting our device. Kind regards, j5create.
Meh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having issues with this docking station. My new HP Spectre laptop keeps loosing connection with the external monitor and hard drive that I have connected to it. Not sure if it's the dock or the laptop. So far not a good combination.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
There are a few potential issues that may be causing the connectivity issues that you are encountering. I would recommend contacting j5create customer support for troubleshooting assistance. You can find our contact information printed on the product package or on our website under the ‘Support’ dropdown. I hope that you give us the opportunity to get the docking station working for you.
Thanks,
j5create
work at home for husband
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my husband needed to work at home.
I would recommend this to a friendBrand response from J5create Team
Posted .Meeting work from home requirements can be stringent, stressful at times; thanks to the JCD543, now you can have all your monitors and peripherals connected to one device - thanks so much for the feedback, we greatly value it!
Cordially,
j5create