Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great docking station for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station covered all my needs and than some. Great value.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello TL1981, the JCD543 is a very unique device as it provides the user with the ability to connect up to three additional monitors at once, a plug and play Ethernet connection and multiple USB Type-A ports perfect for mice, keyboards, flash drives, web cameras. We appreciate the positive input as we constantly strive to improve
all or any flaws in the devices in order to obtain perfection and better satisfy customers. Be sure to check out the website on the box for other devices that could also be of great
usage to you and your colleagues.
Just as a heads up, support is also provided in both Spanish and English. Thanks again!
Rated 5 out of 5 stars
Less cluttered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful tool. It makes for a much less cluttered desk.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my dual external monitors and laptop!
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs
Rated 5 out of 5 stars
Accessory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect integration with my computer and accessories
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.
Rated 5 out of 5 stars
Doc station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is working good, practical. I use it at the office to doc my laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Space-efficient, supplying various capabilities in one make up the JCD543s nature and we're excited to hear it.
Gratefully,
j5create
Rated 2 out of 5 stars
Multiple display port
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of the product is good however, the capability is sub par. I got this as a multi display port for my dell laptop. This device would not charge my laptop efficiently while in use. I ended up returning it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear you were less than satisfied with our Dock. The USB-C power-in port works with computers that supports Power Delivery over USB-C for pass-through charge. It may be that the power-brick may have been less then 65W. We recommend a 65W or higher for pass-through. If you have any questions, feel free to contact j5create by phone, email or live chat. Sincerely, j5.
Rated 3 out of 5 stars
good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product for the price works for what was need
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Terrance,
Thank you for taking the time to write a review for the triple display docking station. It is good to hear that the price and functionality of the docking station worked for you. This dock has a lot of functionality including pass through charging via USB C, three USB-A ports, and much more.
Thank you,
-The j5create team
- Cons mentioned:Power supply
Rated 1 out of 5 stars
Not Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about a year of use. Also very large, but can't support all the ports. Needed to buy a separate power supply.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. The USB-C Triple Display Docking Station does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Rated 5 out of 5 stars
easy to install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. works with all my equipment. highly recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy installation and different capabilities is part of the JCD543 nature - due to it supporting up to three monitors at once, it is a top seller on the market - thanks for the feedback!
Cordially,
j5create
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like my docking station at work. Recommend for everyone!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm happy to hear that this has made the work from home situation a little easier for you.
Thanks,
j5create
Rated 1 out of 5 stars
DO NOT USE WITH EXTERNAL HARD DRIVES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent the past 3 months since purchasing this with my MacBook Pro constantly crashing and corrupting hard drives. I spent hours with support calls with Apple and never made the connection it was this docking station. Why is it called a docking station with 3 USB-C 3.0 ports and no notice anywhere not to use it with external hard drives? I was told on a support chat with j5create yesterday it doesn't work with hard drives. It ruined my 8TB backup drive, my 4TB drive and corrupted new 10TB and 5TB replacement drives some drives are totally unmountable now. I lost hundreds of dollars in equipment and weeks of productive time. PUT A LABEL ON IT OR IN THE INSTRUCTIONS THAT IT DOES NOT SUPPORT EXTERNAL HARD DRIVES!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are terribly sorry for the trouble that you have had with the device. If you could please reach back out to our support team regarding this issue at your convenience. We understand the frustration with losing valuable time, equipment, and data and would like to provide our sincerest apologies directly to you. Updating our product documentation with up to date system requirements and limitations is an area that we at J5Create constantly try to keep up with. We are sorry that the information that you needed about the device was not part of the included documentation. Again if you could reach back out to our customer service team, and please accept our deepest apologies.
Thank you,
-J5Create
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this docking station. Easy to set up and use. I recommend highly.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to set up and use is what we focus on when designing hubs and we appreciate you taking the time to leave a review.
Gratefully,
j5create
Rated 5 out of 5 stars
Good Docking Station.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item if really neat and works perfectly with my HP Spectre.
I would recommend this to a friendBrand response from J5create Team
Posted .Good products is what we do best and we are excited to know the customers are experiencing it, thanks for letting us!
Regards,
j5create
Rated 2 out of 5 stars
Dual monitors do not work properly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with a 16” MBP but the HDMI port that uses the J5create driver doesn’t work properly. It loses connection and stops working. Tech support has tried several things but it still doesn’t work right. I should have taken it back and got something else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about this! I hope that our team was eventually able to get you up and running! If we weren't I do hope you'll allow us to help you find a product that works for you even if it isn't with us.
Thanks,
j5create
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome with my windows laptop and 2 external monitors!
I would recommend this to a friendBrand response from J5create Team
Posted .Adding monitors, Ethernet connection, SD card reading and more to your computer is now possible, thanks to the triple display docking station, you can now have all the features in one to include resting your laptop on top to save you space.
Sincerely,
j5create
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Great product. I highly recommend it to friends.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, thanks for the positive review and recommending our products to your friends; we really value the efforts. Feel free to contact support printed on the packaging for questions, concerns, warranty information and a representative will be ready to assist, thanks for the feedback!
Sincerely,
j5create
Rated 5 out of 5 stars
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. I use an HP Elite x2 G4. Power works. Dual monitor good.
I would recommend this to a friendBrand response from J5create Team
Posted .ThreeShields, We value your time and leaving a review on the JCD543. The 13 in 1 dock makes a smart add on due to it's various capabilities and sleek design.
Cordially,
j5create
Rated 1 out of 5 stars
Stopped working after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped recognizing the third monitor after 2 months.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to have a docking station I only had it for 3 weeks
I would recommend this to a friendBrand response from J5create Team
Posted .Designing great products is what we keep in mind; the JCD543's unique architecture makes this a top choice due to it's various ports and capabilities all in one.
Thanks for the feedback,
j5create
Rated 5 out of 5 stars
perfect!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this piece of gear really unlocks my 2018 MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Your MacBook is a great piece of hardware made even better now with the docking station. You now have ports to connect external monitors and extra USB peripherals. It’s great that the docking station is working for you.
Thanks,
j5create







