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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,966 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Dell XPS. I hate the fact laptops are having less and less ports. This answers that problem well. Maximizes desk space and cooling with the angled profile to sit under the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Excellent...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for. I wanted a all in one dock including to be able to charge my laptop. Having 2 monitors attached, Speaker plug in, USB doggles and a power cord. Now all the wires are hidden and organized. Had to buy external power supply as the Dell has a different end on the cord that doesn't match up to charge.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Charge your computer through the JCD543 power-in port with a Power Adapter (JUP2290). Power Delivery is required. j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It works, mostly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work, as one probably will, I recommend getting the drivers for it first, then plugging it in to whatever laptop you plan on using, trying to use it without the drivers definitely neuters its functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sleek and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to plug in and use multiple devices is great. Sleek and hides very easy. Being able to see on a bigger monitor makesnworking easier.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted, I was hookup two monitors and laptop with keyboard, mouse no problems

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Basically what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a docking station for my new laptop because I prefer to use a stand alone key board and mouse on a daily basis with a bigger screen, this works perfectly for all but the screen. This particular model will allow a second screen but I have to keep the lap top open to use it. So I use an external keyboard and mouse and the laptop screen. I'm also able to physically connect tot he internet and a printer when the WiFi is slow

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For different capabilities all in one, the JCD543 is a good choice; when it comes to working with the laptop lid closed, we recommend contacting the support team on the device packaging in order to troubleshoot this and be able to close the lid and still use the computer if you wish to use it in that manner.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Sleek docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Everything boots up properly and perfect for providing additional ports to my set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second one and my friends also bought the same because of my recommendation, very convenient and easy to use, does not require power outlet, feeds directly from your device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only get 1 additional monitor to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great except I bought it to connect 3 additional monitors to my laptop and it only allows one. There is 3 slots for monitors but I cannot get 1 to work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If your USB-C port doesn’t support DP Alt Mode, then multiple video outputs via the dock won’t function properly.

      The dock requires one of the specified combinations (HDMI + VGA + DP or HDMI + VGA + HDMI), using the two HDMI ports and DisplayPort simultaneously is not be supported.

      The VGA+HDMI (not the HDMI under the "OR") requires an installation of a driver. Drivers are located on j5create website under the "Support" tab.

      If the dock is bus-powered (not using external power), or the laptop is not supplying enough bandwidth, some ports may not initialize properly for multiple displays. Use an external power adapter for the dock (if not already) and ensure the USB-C cable is securely connected. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy and good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and it works. It connected to my laptop, allowing me to use two external screens, a wireless mouse and keyboard, and an external hard drive through the docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it. It worked very well with my laptop and I didn’t have any issues with setting it up. It was very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    DOES NOT WORK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEVICE DOES NOT WORK WITH LAPTOPS THAT HAVE AI PROCESSORS. A Best Buy employee urged me to buy this one, knowing the model of my laptop, and now they will not refund or let me exchange because it is outside of the window. DO NOT BUY THIS. There is nothing on the packaging that lets you know what machines this will work with.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 is compatible with many USB-C laptops, but its functionality depends on the laptop’s USB-C port capabilities, especially support for DisplayPort Alt Mode / USB Power Delivery. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't understand how this type of docking station would work, I know duh right, but it is so easy. It gives me all the ports I need. You just have to plug into your laptop and then start adding usb ports or ethernet, and a couple I don't use. Since the Yoga I got didn't have enough ports for me this docking station was a no-brainer for me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to set up, having everything you need in one describes the JCD543 and we are proud to know it is working to your satisfaction - thanks for the feedback!.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 3 out of 5 stars

    It works, but overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a decent number of ports, but two major drawbacks. 1. They don’t include the power cable. That will cost a lot more unless you have a compatible ac cord. 2. Very similar expensive as far as docking stations go.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 does not include a power adapter. If your computer came with it's own USB-C power adapter, you may use it on the Dock if it meets the required wattage (up to 100W). The JCD543P USB-C Triple Display Docking Station with 100W PD Adapter has the included power adapter. j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Needs beta drivers for M1 laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with new M1 Apple Laptop. You must find the experimental drivers on the company’s website. It does work but it’s a bit buggy- you have to unplug/plug it in if computer goes to sleep or is restarted. I hope with a newer driver release it will work better. Honestly my expectation at this point is for things to be plug and play and this is not.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI, VGA and Mic requires drivers. The rest of the other ports are PnP. We have beta drivers that support display and/or Ethernet functionality to M1 Mac computers. We will continue testing to provide drivers for M1 Mac computers on an ongoing basis. Thank you. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this one permanently on my desktop. Works well and let's me keep 2 monitors at once and all external ssds plugin when I'm at home. Only 1 cable to the laptop and its up and running and charging!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hooked up 2 external monitors with my lap top. Great product for the price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you for sharing your review of the JCD543. It is great to hear that it was easy for you to add two additional monitors and that you were happy with the price.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One plug makes it easy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to make a station with expanded screens. You can hook up many devices and it makes it easy to plud in and go to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 3 out of 5 stars

    Requires Download of a Driver - Admin Privileges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use the docking station because it requires the download of a driver. I work from home and wanted to use this on my work computer but I cannot install the driver because i don't have admin privileges. Typically, companies do not allow employees to install any kind of software for security reasons. I didn't see this requirement mentioned in the description so purchasers be aware and J5Create, please add it to the description for clarity (apologies if I missed it). I did see a question answered saying that the driver is only needed for the two additional monitors so this will work for one monitor. One other thing, this is not a docking station that you click your laptop in and out of like the old ones. This is basically just an extension cord with more ports and you will have to unplug it to take your laptop to another location.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      You may have to contact your IT department in order to see if they will allow you to install the software. We apologize for the inconvenience. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home office set up. Easy to use and sufficient number of ports to connect all my devices.

    I would recommend this to a friend