Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my dual external monitors and laptop!
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs
Accessory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect integration with my computer and accessories
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.
good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product for the price works for what was need
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Terrance,
Thank you for taking the time to write a review for the triple display docking station. It is good to hear that the price and functionality of the docking station worked for you. This dock has a lot of functionality including pass through charging via USB C, three USB-A ports, and much more.
Thank you,
-The j5create team
- Cons mentioned:Compatibility
myexperiencew/j5create
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in spite of its claims, it did not work w/ a macbook pro...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Triple Display Docking Station. The docking station is compatible with MacBook Pro computers. Not having the driver installed properly can cause the docking station to not function correctly. For assistance with setting up your docking station I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this docking station. Easy to set up and use. I recommend highly.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to set up and use is what we focus on when designing hubs and we appreciate you taking the time to leave a review.
Gratefully,
j5create
easy to install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. works with all my equipment. highly recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy installation and different capabilities is part of the JCD543 nature - due to it supporting up to three monitors at once, it is a top seller on the market - thanks for the feedback!
Cordially,
j5create
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like my docking station at work. Recommend for everyone!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm happy to hear that this has made the work from home situation a little easier for you.
Thanks,
j5create
Not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very useful. Power cord was a little short. Lots of onboard drivers you have to download.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Triple Display Docking Station. Only one driver has to be installed which is the display driver. Our JCD3199 USB-C Dual 4K HDMI Docking Station has a longer cable length. We also have other docking stations and hubs that require no driver to be installed if your computer meets the compatibility requirements. Our customer support team can assist you with finding a docking station that best suits your needs. You can contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
DO NOT USE WITH EXTERNAL HARD DRIVES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent the past 3 months since purchasing this with my MacBook Pro constantly crashing and corrupting hard drives. I spent hours with support calls with Apple and never made the connection it was this docking station. Why is it called a docking station with 3 USB-C 3.0 ports and no notice anywhere not to use it with external hard drives? I was told on a support chat with j5create yesterday it doesn't work with hard drives. It ruined my 8TB backup drive, my 4TB drive and corrupted new 10TB and 5TB replacement drives some drives are totally unmountable now. I lost hundreds of dollars in equipment and weeks of productive time. PUT A LABEL ON IT OR IN THE INSTRUCTIONS THAT IT DOES NOT SUPPORT EXTERNAL HARD DRIVES!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are terribly sorry for the trouble that you have had with the device. If you could please reach back out to our support team regarding this issue at your convenience. We understand the frustration with losing valuable time, equipment, and data and would like to provide our sincerest apologies directly to you. Updating our product documentation with up to date system requirements and limitations is an area that we at J5Create constantly try to keep up with. We are sorry that the information that you needed about the device was not part of the included documentation. Again if you could reach back out to our customer service team, and please accept our deepest apologies.
Thank you,
-J5Create
Multiple display port
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of the product is good however, the capability is sub par. I got this as a multi display port for my dell laptop. This device would not charge my laptop efficiently while in use. I ended up returning it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear you were less than satisfied with our Dock. The USB-C power-in port works with computers that supports Power Delivery over USB-C for pass-through charge. It may be that the power-brick may have been less then 65W. We recommend a 65W or higher for pass-through. If you have any questions, feel free to contact j5create by phone, email or live chat. Sincerely, j5.
Good Docking Station.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item if really neat and works perfectly with my HP Spectre.
I would recommend this to a friendBrand response from J5create Team
Posted .Good products is what we do best and we are excited to know the customers are experiencing it, thanks for letting us!
Regards,
j5create
Cheap product, works most of the time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works most of the time but is very cheap materials. I often have to unplug it and plug it back it to make it work properly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ease of use
2nd one we’re using. We love these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one for my son and his HP laptop. My wife also uses one with her Dell. They love them. Easy to use. Simple interfaces. Work great.
I would recommend this to a friend Dual monitors do not work properly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with a 16” MBP but the HDMI port that uses the J5create driver doesn’t work properly. It loses connection and stops working. Tech support has tried several things but it still doesn’t work right. I should have taken it back and got something else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about this! I hope that our team was eventually able to get you up and running! If we weren't I do hope you'll allow us to help you find a product that works for you even if it isn't with us.
Thanks,
j5create
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome with my windows laptop and 2 external monitors!
I would recommend this to a friendBrand response from J5create Team
Posted .Adding monitors, Ethernet connection, SD card reading and more to your computer is now possible, thanks to the triple display docking station, you can now have all the features in one to include resting your laptop on top to save you space.
Sincerely,
j5create
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Great product. I highly recommend it to friends.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, thanks for the positive review and recommending our products to your friends; we really value the efforts. Feel free to contact support printed on the packaging for questions, concerns, warranty information and a representative will be ready to assist, thanks for the feedback!
Sincerely,
j5create
Worked great for 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a year then the HDMI port went out so I'll be buying a different brand since this didn't last long.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you.
- Cons mentioned:Power supply
Not Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about a year of use. Also very large, but can't support all the ports. Needed to buy a separate power supply.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. The USB-C Triple Display Docking Station does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Need to buy separate power adapter. Not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a separate power adapter. Have to startup my Lenovo and then plug it in to get my monitors to display. Kind of flimsy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB Type-C power-in port on the USB-C Triple Display Docking Station allows additional power to the USB ports If you are using a high-powered USB device, as well as pass-through charge with Power Delivery supported by a computer. The JCD543P comes with a Power Adapter, not the JCD543.
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. I use an HP Elite x2 G4. Power works. Dual monitor good.
I would recommend this to a friendBrand response from J5create Team
Posted .ThreeShields, We value your time and leaving a review on the JCD543. The 13 in 1 dock makes a smart add on due to it's various capabilities and sleek design.
Cordially,
j5create