Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Mac OS support sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow for the use of other orientations of monitors on Mac OS
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for experience you have had with your USB-C Triple Display Docking Station. We are aware of this issue and are currently working on resolving the issue.
awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for all the options it provides!!!!!!!
I would recommend this to a friendBrand response from J5create Team
Posted .Great value for 13 in 1; the JCD543 supplies Ethernet, monitor connectivity, SD card readers, USB ports for accessories in one - it's compatibility with Windows and Mac make a smart add on.
Cordially,
j5create
Too hot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home so I have lots of devices connected to the docker. This product was over heating from immediately. From experience, this isn’t good. I returned it and bought a OWC and love it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize on the experience you had encountered with our Docking Station. It is expected to observe that the aluminum shell of the USB-C hub gets warmer, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Respectfully, j5
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold the wrong product by unqualified. Sales people, tried to return. They would not return for refund.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Had to return; incompatible with Mac M-1 chip
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of purchasing this dock, it was not yet compatible with the new MacBook M-1 chips. It was virtually useless so I had to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .There are available Beta drivers on j5create website under the Support tab for Mac's running an M1 chip.
- Cons mentioned:Power supply
Not the right product for three monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful enough by itself in addition with regular power for your laptop to do three monitors setup. Had a problem with Flickr Monitor turning on and off
No, I would not recommend this to a friendBrand response from J5create Team
Posted .NOMAD, flickering can be a result of different issues such as defective cables, defective ports on the computer, too long of a cable and much more. In order to narrow down the root of the issue, we would love the opportunity to properly diagnose, troubleshoot and offer a solution. Our technical support staff is standing by ready to lend a heling hand for difficult times. Thank you for your time and we hope to hear from you soon.
Respectfully,
j5create
- Cons mentioned:Compatibility
Dell' Laptop Ubuntu issue using docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not working for Dell's Laptop Ubuntu, I thought was my laptop bad behavior but when I stopped to use the docking, my laptop is running much better.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, thank you for your review. The Dock is a PnP and some of the ports are driver base such as the HDMI/VGA and Mic but are not compatible with Linux. To understand the issue you were experiencing, our contact info will be on the packaging, as well as our website and we'll be glad to assist you. Respectfully, j5create.
No good for 4K monitors.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dock, but it won't support 4K at 60 FPS, even through the Display Port. Too bad I am passed the return period.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station support s HDMI/DisplayPort 4K: 30 Hz. HDMI/DisplayPort 1080p: 60 Hz. VGA: 60 Hz.
Ports stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this quickly because a different docking station I bought off Amazon went out after two years. I bought this one same day which was nice, it not all the ports work. Only one HDMI works, two USB ports work. So it’s faulty and when I was finally back home to exchange it my return/exchange period had expired. So I have a half working docking station. Waste of money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features from a computer. Please refer to the manufacturer of your hardware for more information on your device. As well as an installation of a driver for the Mic, VGA and stand alone HDMI port for functionality. Drivers are located on j5create website under the "Support" tab. ** Feel free to contact j5create Technical Support if you require further assistance. Thank you.
- Cons mentioned:Compatibility
did not use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not use this either wound up buying new monitors, the plug ins for this would only plug in one of 2 monitors, bought it to plug in 2 monitors
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello there, the HDMI and VGA requires a driver to be installed onto a computer. The HDMI or DP ports are Plug and Play and requires a feature called DisplayPort Alt. Mode from a computer to support PnP devices. If you have any questions regarding our device, our contact info is located on the packaging or through j5create.com. Kindly, j5create.
Not True 3 Port Video Dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true 3 video port dock. It comes with 3 ports but you can only use 2 at any time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DP Alt Mode features for the DP or HDMI port to function. Please refer to the manufacturer of your hardware for more information on your device.
Installation of a driver is needed for the VGA and stand alone HDMI port for proper functionality. Drivers are located on j5create website under the Support tab.
Available display combinations for triple-monitor setup:
HDMI + VGA + DisplayPort
HDMI + VGA + HDMI
- Cons mentioned:Compatibility
Didn’t work with laptop, returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my laptop. Had to return to Best Buy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode, USB Power Delivery 2.0 or 3.0 features through a computer's USB-C port. Please refer to the manufacturer of your hardware for more information on your device. Installation of a driver will also be needed.
- Pros mentioned:Usb-c
Broken after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this in October 2020 and has been connected to my MacBook Pro since then only to find out today that the only thing working since last week is the hdmi.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The j5create customer support team is available to assist with troubleshooting the issue with your docking station. You can find our contact information on the j5create website under the ‘Support’ drop down. I hope that you give us the opportunity to assist you.
Thank you,
j5create
- Cons mentioned:Compatibility
Not compatible with my mac
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and never was able to use it - make sure you check compatibility issues
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team, so that they can get more information from you regarding this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
It could be better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t love it. A lot of config to get everything to work. Wish it was more plug and play.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station is PnP and a driver base device. The VGA, Mic, and stand alone HDMI port requires drivers for functionality. The rest of the ports on the Dock are PnP with supported DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features through a computer's USB-C port.
DO NOT WASTE YOUR MONEY
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these - I had a hard time setting them up initially, but after several chats / calls with customer service, I finally got them to work. But after a few months, the first one crapped out and then the second one. Their chat customer service is simply not service. The latest yahoo noted that they would not work with my PC - notwithstanding that they previously worked. Do NOT waste your money on J5create products. They are cheap and do not perform up to expectations.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the inconvenience you experienced. In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist you. This product does have a warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ports
Great docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works great connecting to two monitors and using a wireless mouse and keyboard.
I would recommend this to a friend - Cons mentioned:Compatibility
Manufacturing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It disconnects a lot not allowing monitors to work properly
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
computer doesn't recognize this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad. I have had another one of these and it has also malfunctioned. This is no longer recognizable by my laptop. I've had this docking station less than two months. I use one just like it on my work computer and it's malfunctioned but now works after installing a new driver. Nothing I do will make my HP Spectre recognize this device. I'm using a Windows 10 operating system. So it cost me over $50 a month to own this and now I cannot return it. My computer suddenly doesn't recognize this device and even after installing the driver again and rebooting, nothing,
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I would recommend contacting j5create customer support regarding the issue you are encountering with the JCD543. You can find our contact information on the j5create website under the ‘Support’ dropdown. I hope that you give us the opportunity to get the docking station up and running for you.
Thank you,
j5create
Not worth a dime unfortunately.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of this product is amazing. Execution however, not so much. It works ok on Windows 11. On Mac however you’re required to install a usb video driver. This driver makes your third display look like garbage. Considering Best Buy has this product in the Apple section of the store, you’d expect better quality from J5. It would have made more sense for this dock to use Apple hardware natively. This product is not ready for prime time by any means. Such a disappointment.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand. Thank you.