Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to have a docking station I only had it for 3 weeks
I would recommend this to a friendBrand response from J5create Team
Posted .Designing great products is what we keep in mind; the JCD543's unique architecture makes this a top choice due to it's various ports and capabilities all in one.
Thanks for the feedback,
j5create
Great for what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add more monitors for trading. Worked perfect
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rick!
I'm glad to hear that this made your trading easier and I hope that it's made you a little more successful. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
perfect!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this piece of gear really unlocks my 2018 MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Your MacBook is a great piece of hardware made even better now with the docking station. You now have ports to connect external monitors and extra USB peripherals. It’s great that the docking station is working for you.
Thanks,
j5create
quality add on for the computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows us to add additional devices for use with our computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD543 will allow you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI/DisplayPort/VGA monitor and Gigabit Ethernet through your USB port. One of the USB Type-A ports supports fast charging for a smartphone or tablet. The USB-C™ port supports power delivery 3.0, allowing you to keep charging your notebook or smartphone while using the adapter.
Thank you,
j5create
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you need to use multiple monitors at once
I would recommend this to a friendBrand response from J5create Team
Posted .For using multiple monitors, various capabilities at once; the JCD543 is the adapter for you; simply download, install the driver and you're done. Feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be ready to help.
Sincerely,
j5create
Bad dock and j5create support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a month. j5create support has not responded for support and probably never will.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .To clarify, the JCD543 is designed as a hybrid docking station: it supports Plug-and-Play functionality for many ports (like Ethernet, USB, and power pass-through), while one of the HDMI port, including the VGA requires a driver installation to enable the additional video output beyond standard USB-C video limits.
A computer must support USB-C with DisplayPort Alternate Mode for the first display (HDMI or DP) and USB Power Delivery if charging through the dock.
Compatibility issues may occur on systems with restricted driver installations (such as some work-managed laptops or Chromebooks).
Not so great with ASUS Q427
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after installing the latest driver, it hangs and I loose control from two connected monitors(one VGA and one HDMI). Even the Bluetooth universal receiver for my mouse goes for a toss. I have to re-plug the type C to get the monitors connected.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience that this has caused you. It sounds like the firmware may not have updated and this is a very easy fix. If you would please contact my customer service department, we would be more than happy to walk you through this. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to dock my laptop so I can use my large screen.
I would recommend this to a friendBrand response from J5create Team
Posted .The unique, slim design of the Triple Display Docking Station creates an excellent set up for many users as it allows the laptop to rest on top of it saving you space for other peripherals such as monitors in this case, thanks for the input!
Sincerely,
j5create
Great Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fantastic! Best docking station ever!
I would recommend this to a friendBrand response from J5create Team
Posted .Working fantastic is what we highly value hearing from customers - it's various capabilities makes the JCD543 a top of the line adapter. We greatly appreciate the input on the docking station.
Appreciatively,
j5create
- Cons mentioned:Compatibility
Didn't work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Got it set up but the instructions and troubleshooting did not work either.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 support. Please refer to the manufacturer of your hardware for more information on your device. The Dock will also require an installation of a driver for functionality. Driver are located on j5create website under the "Support" tab. Make sure you have the latest drivers and firmware installed for your computer. Manufacturers often release updates to address compatibility issues and improve performance. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
work at home for husband
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my husband needed to work at home.
I would recommend this to a friendBrand response from J5create Team
Posted .Meeting work from home requirements can be stringent, stressful at times; thanks to the JCD543, now you can have all your monitors and peripherals connected to one device - thanks so much for the feedback, we greatly value it!
Cordially,
j5create
Not helpful for my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably great for static images and multitasking for work that isn’t graphic-heavy, but not the best to cast video or high-demand graphics like on a handheld console.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you are using GPU-intensive workloads such as CAD or heavy video editing, unfortunately, the USB-C Triple Display Docking Station may not be able to handle that at a smooth pace, does well with light workloads instead.
Meh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having issues with this docking station. My new HP Spectre laptop keeps loosing connection with the external monitor and hard drive that I have connected to it. Not sure if it's the dock or the laptop. So far not a good combination.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
There are a few potential issues that may be causing the connectivity issues that you are encountering. I would recommend contacting j5create customer support for troubleshooting assistance. You can find our contact information printed on the product package or on our website under the ‘Support’ dropdown. I hope that you give us the opportunity to get the docking station working for you.
Thanks,
j5create
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked great as a multiple screen viewer.
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple screens, different capabilities all in one is now easier to obtain with the JCD543; it's unique design allows the user to even rest the laptop while in use - one of a kind adapter in the market.
Cordially,
j5create
It was a big help with me working from home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for work from home and multiple didplays
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's fantastic! With everything going on in the world I'm happy to hear that you've been able to get up and running without problems, so I'm glad that this has done the job for you.
Thanks,
j5create
Great for Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem was with Mac Pro, but J5 helped resolve
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for contacting the support team for your troubles with the JCD543 as we always take pride in our adapters and getting them to work as intended, we greatly appreciate it!
Thanks,
j5create
- Pros mentioned:Usb-c
No display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. The display port didn't work. The usb part worked but i wouldn't pay this much for a usb port.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode for video out via DP or HDMI port. Without that feature, those two PnP video ports will not work. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Cons mentioned:Compatibility
Not compatible with my equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was advised this docking station would work with my laptop however it was not compatible so I had to return it for something else. My laptop does not have USB-C
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. We apologize the Dock was not compatible with your computer. If you are interested in finding the correct device that will work with your computer, our agents will be glad to assist you. Our contact info is available on our website. We look forward to hearing from you. Kindly, j5create.
Unstable Network Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product based on online reviews that I read. I connected a brand new Lenovo laptop, have both a wired and wireless connection to the dock and my PC connection to my WAN gets dropped almost every time I am on a Zoom call. I thought the problem was with the laptop so replaced the Lenovo with a brand new Dell laptop and the problem persists. Once the WAN is dropped, when I disconnect my PC from the dock the WAN connection gets re-established. My conclusion is that the docking station causes a conflict with my network router, defeating the purpose for having it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the issue you are having with the Docking Station. If possible, test with another Ethernet cable or Ethernet port on the router. For further trouble shooting, our contact info is available through the website under the "Support" tab. Thank you.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much junk as far as I can tell. Worked great for about 3 weeks... just long enough to get out of the new BB return policy. Now ports don't work great, can't present in HDR, Ethernet drops in and out. Pretty much just quick working. Reached out to j5create support nearly two weeks ago to see if I can get a replacement and have heard nothing. Right now, I'm mad at both BestBuy and j5create. Might be done with both.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you with troubleshooting our device. Kind regards, j5create.