Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Broke in 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working wonderfully for about 3 weeks and then suddenly stopped. Shows an error message on my Mac that its not recognized. Very disappointed.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I would ask that you contact the j5create customer support team for troubleshooting assistance. In the event that the docking station is defective we back our products with a warranty. You can find our contact information at the link below:
https://en.j5create.com/pages/contact-us
I hope that you give us the opportunity to get the dock back up and running.
Thank you,
j5create
- Cons mentioned:Compatibility
j5create USB-C Triple Display Docking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned by the Best Buy installer. He said there was some incompatible functionality with my new MacBook Air
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear that. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand. Cordially, j5.
Big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked, but only to add one additional screen to the MacBook Pro. The main thing with this is yes it has almost every port you can think of, but it is big and bulky. I returned it for something more compact.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Afternoon JustMe, we apologize for the sizing of the JCD543 device and how it is was not beneficial for you. We do have other devices in stock that could be of a great fit for your needs that are much smaller in size. Please feel free to contact support at your earliest convenience with the information on the packaging for
Technical Support with questions, comments, concerns
regarding your device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
Support is also provided in both Spanish and English. Thank you.
- Cons mentioned:Compatibility
Not a flexible product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my brand new Microsoft surface laptop and duel monitors if you have a Microsoft system buy the Microsoft Dock
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Jeff, the Docking Station requires your computer to support DisplayPort Mode for video output. The HDMI/VGA and Mic requires drivers for those ports to function. In order to narrow down the exact issue you are experiencing, we recommend contacting support on the packaging and a specialist will be ready to assist in resolving this, thank you.
- Cons mentioned:Power supply
Flaky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work very well no power supply included. Flaky at best
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features through a computer. Please refer to the manufacturer of your hardware for more information on your device. You will need to go with the JCD543P, which will include a power adapter or JUP2290 100W PD USB-C Super Charger is sold separately for the JCD543. You may also use your own USB-C power-brick as well.
Not a worthy product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product within three weeks and ended up buying a better one from Amazon. Below are the problems I was facing 1. Few days after use, out of two HDMI port starting giving trouble making the monitor display go on and off. I am quite sure my both monitors are in good condition and whichever monitor is connected to that defective HDMI port will show this sign. 2. After couple of weeks, my laptop stopped charging when connected from the docking station. I lost patience to use this item and thanks to best buy for the wonderful return policy. I dont trust j5Create.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this. It sounds like you had a defective product. In the future, please don't hesitate to reach out to us at our customer service department. We're more than happy to help resolve issues like this when they show up.
Thanks,
j5create
Returned.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it didn’t work to connect my MacBook to a monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode / USB Power Delivery features from a USB-C port, as well as an installation of a driver for the VGA, Mic and the stand alone HDMI port. The rest of the ports are PnP. Drivers are located on j5create website under the Support tab. Thank you.
- Cons mentioned:Power supply
Rubbish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, didn't come with power supply, waste of time and money. Bought Microsoft oem dock to replace this one instead and never looked back
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station does not require a power supply to function. The docking station will allow pass through charging with a USB-C charging adapter. We appreciate your feedback.
Thanks,
j5create
Not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t always work. I returned it. Dual monitors would not display.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode to transmit audio and video signals via HDMI or DP port. Please refer to the manufacturer of your hardware for more information on your device. The VGA and stand alone HDMI port requires an installation of a driver for functionality.
Available display combinations:
HDMI + VGA + DisplayPort
HDMI + VGA + HDMI
Docking Station Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! I have a 2022 13" Macbook Pro M2 and I was able to plug this in to my dual monitor display (2 27" HP27f) monitors and was up in running within 15-20 minutes. The process was really easy and the monitors work great. The dock functions without power, but if you hook in a power source you can completely close the laptop and use an external keyboard and mouse. Wonderful product, very pleased.
I would recommend this to a friend- Cons mentioned:Compatibility
Garbage for a MAC
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be ok for a Windows PC, garbage for a 2022 MacBook Pro
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires DisplayPort Alt Mode / USB Power Delivery. The Dock will also require an installation of a driver for the VGA, Mic and stand alone HDMI for functionality. Depending on the OS you have, different instructions apply. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Ports
Great addition to my new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my new laptop that doesn’t have enough ports for my peripherals.
I would recommend this to a friend Just OK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was a great value for the price, while it worked. Worked just long enough I couldn't return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality for the price. Too long. Not practical.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Instead of a docking station, you can use individual adapters or dongles that provide the necessary ports without taking up much space. This allows for a more modular and customizable setup.
Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't come with a power cord and I was under the assumption my power cord would work. Well, it doesn't and I have had this for a while sitting to the side in boxes to update with. my two new monitors. I can only hope that Best Buy will take it back.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Computers must support USB Power Delivery 2.0 or 3.0 for the USB-C power-in port on the Docking Station to function. Ensure your power-brick supports 65W or higher since the power-in port supports 100W. The Dock will also require DisplayPort Alt Mode to transmit audio and video signals via DP or HDMI port. As well as an installation of a driver for the VGA, Mic, and stand alone HDMI port. Drivers are located on j5create website under the Support tab.
Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Pros mentioned:Usb-c
quite good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes the back of my laptop clean. lots of inputs including dsub, hdmi, usb very useful
I would recommend this to a friend - Cons mentioned:Compatibility
All ports did not work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as intended. Returned for a refund.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .USB-C Triple Display Docking Station requires a host device with an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. As well as an installation of a driver for functionality. Please refer to the manufacturer of your hardware for more information on your device.
- Cons mentioned:Compatibility
Software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is not compatible with the apple pro computer. Other then it not working for my computer it is a quality device.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi and thank you for your review on the JCD543. If you are using an M1 Mac, our research and development team is still working on compatible software. If you have a Intel based Mac, we do have compatible software. Depending on what you are looking for in a hub, we may be able to recommend PnP models, but please keep in mind, PnP adapters only support one display per device. If you would like more information, please reach out to support and we'll gladly assist.
Appreciatiely,
j5create
- Pros mentioned:Ease of use
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up, works perfect. The cord is hidden inside, so that threw me off.
I would recommend this to a friend Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sent email tech appt was schedule for August 17th, received email tech was on the at 5:30p. Estimated arrival time 6 pm. Woodside planation in Aiken SC established new policy no vendors allowed through access gates after 6:30pm. Done with residents knowledge or approval, best buy stood us up again.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Reach out to Best Buy's customer support team, regarding your schedule appointment. Thank you.