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$99.99

Customer reviews

Rating 4 out of 5 stars with 3024 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,024 reviews
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Good docking station, watch out for ventilation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docking station works! Although I wasn’t sure if my hdmi to display port cord was working for not. But it might have been a bad cord. You have to install the driver before plugging it in. The only downside is that if your laptop vents are underneath towards the back the docking station will cover it. I have to balance my laptop on the docking station to have proper ventilation.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Thank you for your review. j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It serves all my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying this big docking station but i needed something that had many usb ports. Since i am a teacher. I have many different things connected at the same time so this docking port came in handy. The reason i am giving it 4 stars is because the first time i tried to connect it, it didn't work so i took it in so the geek squad could help me out. They got it to connect somehow it works great now.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for choosing this j5create docking station. I am sorry to hear that it caused difficulty during installation. If you have any future problems, please consider contacting the j5create customer support team. Our contact information can be found on the product packaging and is also on the j5create website under the support dropdown.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Excellent...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for. I wanted a all in one dock including to be able to charge my laptop. Having 2 monitors attached, Speaker plug in, USB doggles and a power cord. Now all the wires are hidden and organized. Had to buy external power supply as the Dell has a different end on the cord that doesn't match up to charge.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Charge your computer through the JCD543 power-in port with a Power Adapter (JUP2290). Power Delivery is required. j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Basically what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a docking station for my new laptop because I prefer to use a stand alone key board and mouse on a daily basis with a bigger screen, this works perfectly for all but the screen. This particular model will allow a second screen but I have to keep the lap top open to use it. So I use an external keyboard and mouse and the laptop screen. I'm also able to physically connect tot he internet and a printer when the WiFi is slow

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For different capabilities all in one, the JCD543 is a good choice; when it comes to working with the laptop lid closed, we recommend contacting the support team on the device packaging in order to troubleshoot this and be able to close the lid and still use the computer if you wish to use it in that manner.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the a docking station, but it did not work and contacted support. They answered quickly during the week and determined that I needed to return the docking station and needed to get a different one. The 2nd one has worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great item!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a good docking station for a “work at home”, or are building a gaming set-up using a laptop as your base, this is more than capable of getting the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Dell XPS. I hate the fact laptops are having less and less ports. This answers that problem well. Maximizes desk space and cooling with the angled profile to sit under the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't understand how this type of docking station would work, I know duh right, but it is so easy. It gives me all the ports I need. You just have to plug into your laptop and then start adding usb ports or ethernet, and a couple I don't use. Since the Yoga I got didn't have enough ports for me this docking station was a no-brainer for me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to set up, having everything you need in one describes the JCD543 and we are proud to know it is working to your satisfaction - thanks for the feedback!.
      Respectfully,
      j5create j5create

  • Rated 3 out of 5 stars

    My Best Buy purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overkill for what we needed us use it for. Sales person felt it would be needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It works, mostly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work, as one probably will, I recommend getting the drivers for it first, then plugging it in to whatever laptop you plan on using, trying to use it without the drivers definitely neuters its functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hooked up 2 external monitors with my lap top. Great product for the price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you for sharing your review of the JCD543. It is great to hear that it was easy for you to add two additional monitors and that you were happy with the price.
      Have a great day,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Needs beta drivers for M1 laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with new M1 Apple Laptop. You must find the experimental drivers on the company’s website. It does work but it’s a bit buggy- you have to unplug/plug it in if computer goes to sleep or is restarted. I hope with a newer driver release it will work better. Honestly my expectation at this point is for things to be plug and play and this is not.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI, VGA and Mic requires drivers. The rest of the other ports are PnP. We have beta drivers that support display and/or Ethernet functionality to M1 Mac computers. We will continue testing to provide drivers for M1 Mac computers on an ongoing basis. Thank you. j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second one and my friends also bought the same because of my recommendation, very convenient and easy to use, does not require power outlet, feeds directly from your device.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sleek and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to plug in and use multiple devices is great. Sleek and hides very easy. Being able to see on a bigger monitor makesnworking easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big for its britches!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it can be called a docking station, it is not well designed and does not have any way to secure it to a post, desk, or other surface that would enable you to stabilize it and get full advantage of the many plug-in sites. Also, I think it would be better if there was an upgrade to Avid Power so that you could be sure that you could adequately support all of the docks and the docking places that it has.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this one permanently on my desktop. Works well and let's me keep 2 monitors at once and all external ssds plugin when I'm at home. Only 1 cable to the laptop and its up and running and charging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this item use it everyday for my monitor other than it cutting out it’s pretty good lets me multi task with work and play at the same time would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 3 out of 5 stars

    Requires Download of a Driver - Admin Privileges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use the docking station because it requires the download of a driver. I work from home and wanted to use this on my work computer but I cannot install the driver because i don't have admin privileges. Typically, companies do not allow employees to install any kind of software for security reasons. I didn't see this requirement mentioned in the description so purchasers be aware and J5Create, please add it to the description for clarity (apologies if I missed it). I did see a question answered saying that the driver is only needed for the two additional monitors so this will work for one monitor. One other thing, this is not a docking station that you click your laptop in and out of like the old ones. This is basically just an extension cord with more ports and you will have to unplug it to take your laptop to another location.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      You may have to contact your IT department in order to see if they will allow you to install the software. We apologize for the inconvenience. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power cords with multiple outlets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect accessory for the laptop I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Some key things you should know...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters... it has 3 display output PORTS, but you can only use a max of two of them at once. And MacOS does not support DisplayPort daisy-chaining, so the max number of displays you can drive on a Mac with this dock is 2. Second, this requires a driver to be installed. The displayport worked and it's paired HDMI port seemed to work without the driver on a Mac, but the other HDMI port did not. The driver also requires some strange permissions on Mac, which makes it feel like a fragile implementation which can break whenever Apple decides to fundamentally change things (which is very likely). Finally, even with the driver installed, macOS did not recognize the audio out, even with something plugged into it. This is a bummer. With those things in mind, everything else seems to work well, and this dock demonstrates what the power and versatility of USB-C can be, and is almost perfect. We just need to get back to the idea of plug-and-play, and cooperating with well-established standards.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for choosing the j5create triple display docking station. I would like to clear up some misconceptions that you may have. The docking station will support three external displays. You will need to use the VGA port, the lone HDMI port, and then either the display port or the other HDMI port that are marked ‘Or’. Your issue with the audio Jack may be related to the driver installation you may want to contact the j5create customer support team for assistance. Our contact information can be found on our website under the support dropdown. I hope you give us the opportunity to get your docking station up and running.
      Thank you,
      The j5create team j5create