Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
can't handle more than 3 ports! bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 6 hours, then it couldn't handle more than 2 or 3 ports at a time .. couldn't use all them at the same time, also very expensive!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
This is not standard operation for the JCD543. I would recommend contacting j5create technical support for troubleshooting assistance. Our contact information can be found at the link below:
https://en.j5create.com/pages/contact-us
I hope that you give us the opportunity to get the docking station up and running correctly for you.
Thank you,
j5create
Don’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so mad at my self for waiting this long to use the dock .literally nothing works on the adapter and my music production is take a huge cut
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm sorry to hear the JCD543 is not working to your needs. In the case where nothing you connect to the docking station is working, I recommend contacting the technical support team printed on the packaging to speak with a rep, they will diagnose, troubleshoot and offer a working solution to include an exchange if necessary.
Respectfully,
j5create
Not Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get this to work. Also it does not include the power source and for this price it absolutely should.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The model JCD543P comes with a power adapter, not the JCD543. JUP2290 will be the power adapter that goes with the Dock. Computer's must support DisplayPort Mode and Power Delivery through it's USB-C port. The Dock also requires a driver. Depending on the OS you have, different instructions apply. Please contact our Customer Service Department, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you.
Not good with new Macbook Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very poorly with the new Macbook Pro. Windows are not properly aligning on the secondary screen
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team for further troubleshooting. Their information can be found on our website under the "Support" tab. Cordially, j5create Team.
Not the best for your usbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB ports no longer gives enough charge to work for my devices. This happened hardly a week of having it
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and they should be able to help you troubleshoot or set up a solution. Thank you.
Three months to failure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three months, one of the HDMI ports stopped working. I do not recommend this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team. The USB-C Triple Display Docking Station does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab. Sincerely, j5create team.
Over priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way over priced for what is a simple USB extension,
No, I would not recommend this to a friendBrand response from J5create Team
Posted .USB-C Triple Display Docking Stations are designed to offer a wide range of connectivity options, including multiple displays, various ports, power delivery capabilities, etc. The price of these docking stations can vary significantly based on the features and quality they offer. While it might seem like a simple USB extension at first glance, there are several factors that contribute to their pricing.
No power cord.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No power cord - didn't work as expected. Price not what was marked on shelf. Returned with no problems.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD543 does not come with a power cord. The JCD543P does. If your computer came with a USB-C power-brick (65W or higher), you can used it for the USB-C power-in port. The power-in port allows pass-through charge and additional power to the USB ports. Your computer powers the Dock when it's connected to a USB-C port. The Dock also requires your computer to support DisplayPort Alt Mode and Power Delivery for PnP devices. ** Feel free to contact j5create Technical Support if you have any question regarding the Docking Station. Thank you.
Probably an issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sure this is causing loss of internet connection. I've ruled out everything else. Purchased a different brand and returned this today.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Without having further details I really cannot begin to diagnose what went wrong with your JCD543. Issues like this are why the j5create customer support team is here. We can assist with troubleshooting our devices. Our contact information is conveniently printed on our product packaging as well as on our website:
https://en.j5create.com/pages/support
Thank you,
j5create
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The driver on this isn't recognized by the laptop. Constant need to try and re download...plug and un plug connected devices major headache for the price.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that you're having problems! My Customer service team is ready and waiting to assist! Out information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
This dock is garbage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will not connect to more than one monitor at a time, even with all the instructions and updated drivers. This dock is garbage.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm sorry to hear the Dock did not work for your computer. Unfortunately, the HDMI or DP ports are PnP but requires your computer to support DP Alt. Mode for video output. The HDMI and VGA next to each other requires a driver. To gather more information, our contact info can be located on the packaging or j5create website and out support team will be happy to assist you. Sincerely, j5create.
Poor packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.His was my husbands purchase. Not too happy with it as it does not come with the cord to plug this into the wall.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the JCD543 does not come with the power adapter. The JCD543P does. The Docking Station gets it's power when the host connection is connected to a computer. The USB-C power-in port is needed when you want pass-through charge and extra power added to the USB ports for power hungry USB devices. If your computer came with a USB-C power-brick, you can use that towards the Dock or the JUP2290 is the power adapter for it. Cordially, j5.
Stopped working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 of them, one stopped working after a couple weeks. Expensive lesson to learn. I plugged my MacBook Pro in and it wasn't charging.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We would like to help determine what is causing your Mac not to charge with the docking station. If you would consider contacting j5create customer support we can provide troubleshooting assistance. Our contact information is printed on the device packaging and also on our website:
https://en.j5create.com/pages/contact-us
Thank you,
j5create
Extra plugs for computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. Wish the main cord was longer. But overall it has been beneficial
I would recommend this to a friendgo with a device that doesn't require a driver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt ' work with my macbook air i couldn't figure out why the driver didn't work.... go with one without the driver!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, the only ports that will require a driver is the HDMI, VGA and Mic. The video ports need drivers to support multiple displays. The HDMI or DP is Plug and Play. Depending on the OS you have, different instructions apply. if you need assistants please contact our support team, a specialist will be more than happy to lend a helping hand. Thank you.
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Couldn’t get to display two monitors after downloading the appropriate drivers... tech support was less than helpful.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi LanceLynch, I apologize that the Docking Station did not meet your expectations. The JCD543 is considered a PnP and driver base device. If you have the M1 chip, the drivers will not work for HDMI/VGA and Mic but only the HDMI or DP port will work since those are plug and play. If you have any questions, please feel free to reach out and we'll be glad to assist you. Respectfully, j5create.
Don't Like It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthless!!!!!! I got this to connect to my monitors, however, it just doesn't do the job. I ended up buying a DELL dock.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .honestbot98, Due to the JCD543 being a hybrid docking station where some ports are plug-and-play and others are driver based, you may not achieve full functionality. In order to determine compatibility, we recommend contacting the support team printed on the casing and speaking with a rep; we will be able to look up the make and model of your computer and narrow it down. I sincerely regret to hear about your experience with us and hope we can turn this around.
Respectfully,
j5create
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work right. We had ad to return it to Bestbuy. My son could not get it to work right.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Docking Station requires a computer to support DP Alt Mode and PD over USB-C. Please refer to the manufacturer of your hardware for more information on your device. It will also require an installation of a driver for proper functionality. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Director of Sales and Engineering
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it doesn't charge the laptop. You have to unplug and charge as your battery goes down.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port on the Dock requires your computer to support "Power Delivery" through your USB-C port. If your computer supports that feature, make sure your power-brick is 65W or higher for pass-through charge. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Great dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a few here at my office and all users have had great success with these docks.
I would recommend this to a friend