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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 2,984 reviews
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the dock is working perfectly. I'm using this with a newish HP ZBook (about 4-5 months old) that is known to work with USB C display devices. And that's the key factor here... not all computers support DisplayPort through USB C. You'll know your computer does when it has the little "DP" logo next to the USB port, or if it's USB 3.1 Gen 1. There are 3 video jacks in this dock, one of which is a USB display controller. USB video is completely different than DisplayPort: technically, the USB dock is acting like a video card, and the display is driven entirely by software. Historically, I have bad luck with video over USB, and so I didn't expect the port to work - or for it to work very slowly and be unsuitable for video. I tried the USB video port (The second HDMI port), and I was surprised that it not only worked great for video, but did not pull a bunch of CPU power to do it. I ran some 1440P test movies on YouTube, and they look great on my monitor. (I have a very good 1440P monitor.) I'm also using the audio port to drive a pair of speakers, and those sound great. I have not tried charging the computer through USB; my computer draws too much power for that... I also plugged the dock into my iPad Pro, to see what would happen. The USB ports worked for both the keyboard and mouse, but I did NOT get audio through the analog headset jack. I could only get sound to come from the speakers in my monitor. I actually have several USB C docks; this is the fourth one I've purchased, and they all work just about the same way. So for those having problems, I'm going to suggest it's more to do with the host computer than the dock itself. I would only recommend this for users who have a fully functional USB C 3.1 Gen 1 on their computer. For computers that don't, I would not recommend a USB C docking station for carrying video. (For USB, Ethernet, and sound, it should work fine.)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      Thanks for all the feedback! I'm so happy to hear that this has worked for you! I'm going to pas this onto my team so that they know and we can continue to improve our devices.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    J5Create docking station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Microsoft docking station this is less expensive and just as good

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    They got me...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I should have paid attention to how inconsistent this device is. I have no doubts that it works, but only for some people. Purchasing this device is literally rolling the dice on if it functions properly. Trying to connect to a Dell, and i get everything from I/O error messages to "device not found" messages...and the device is plugged in. The firmware updates fail every time. Oh well. There's a $90 lesson i just learned.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 4 out of 5 stars

    No Power button on docking station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good docking station for two monitors and home use. the most painful problem is there no power button in docking station. I have to use laptop power button to turn on power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for MacBook Pro AND iPad Pro 11 !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this get 5 stars because it was very easy to set up. Although you need to read the directions, you may miss the part where you need to download software when connecting to a laptop. no software is needed when connecting to an iPad pro. Im need this to work on music and to be able to connect my interface to the laptop as well as connecting my canon rebel t6 to be able to stream on twitch. I was planning on doing covers using my iPad since i assumed it would be easier when connecting my Shure sm7b. With that being said i started to search for camera connect kits, then shortly realized that I already had a device that does all that a small adapter would do in my hands already. This isn't marketed to use with an iPad but it does in-fact work with an iPad , Music or Film (the hdmi works when connected to a TV as well!) I needed to let y'all know that since I noticed there weren't any reviews that stated that! I hope this helps!!! I'm even more ecstatic that i invested in this product, you won't be disappointed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for your in depth review of the docking station. Happy to hear that you had no problem setting it up after reading the instructions. It sounds like you are getting a lot of use out of the docking station with several devices.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Finally! A dock that works with my Lenovo Ideapad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd dock I've purchased in the last 2 weeks. I tried an Omars 11-in-1 docking station and a Totu 13-in-1 docking station as I have 2 monitors with HDMI and 2 monitor with a VGA port left after using the HDMI and DataPorts for my work laptop. When I power off my work laptop (a Dell with Thunderbolt) it automatically swithes to the other input using automatic mode. My Lenovo has USB-C 3.2 with DisplayPort 1.2 so it supports DataPort Alt Mode. That means I can run 3 monitors with 1920x1080. They warn you multiple times that you need to load drivers before using but using Windows 11 it worked right out of the box.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with my Lenovo 7i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None techie here! I purchased this to assist with adding additional monitors with my Lenovo 7i laptop. I saw in a previous review someone mentioned it worked great with a Lenovo. And it does! I have an old Canon MX452 I was able to connect to through this device. Tip, make sure after adding the drivers, you open your windows device manager. Did not do this at first, and things did not work properly. After opening up the device manager (setting to add a printer) everything worked great...I did not have to add the J5 device...just opened the setting for a window to configure. Anyway this works great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate the time you took to write us your experience on the Dock. We're glad your Canon works with our device. Thank you and have a great day! j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    REQUIRES - System level driver with security over-

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be VERY aware, this dock REQUIRES a USB video driver to function. This driver requires installation BEFORE you plug it in, and it requires extended security permissions to install correctly. THIS IS NOT plug and play. Because they use this driver it is very Mac OS system version dependent and introduces a layer of complexity many MAC users may not want to deal with. Just be informed ahead of time. Unfortunately there are few alternatives that will support the breadth of connectors this dock provides and it may be a necessary evil, depending on what you need.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi RBurns2020, the JCD543 docking station is PnP and driver base for only the HDMI/VGA next to each other and the Mic. The rest of the ports are Plug and Play. If you have any questions or needing help to install the driver, please contact us by phone, email or live chat. Our contact information can be found on j5create website. Respectfully, j5create. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    laptop necessity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A docking station that has all the ports I need and then some ! Just what is needed for today's laptops that have almost no ports !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Triple display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! It was just what I needed to to complete my home office with two monitors!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. love the compact size. easily fits in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S A STEAL!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say this, I always do an extensive research and comparison before buying any electronics and this dock is a great bargain! The dock is so slim that you won't even notice it while placing it under the laptop. It offers everything I need, extra USB ports, Ethernet, card slots, and it supports 100W power delivery! My favorite detail is the cable storage where I can hide the cord. I would recommend this USB-C dock all day long at its price. Also, it's very light but durable. According to the packaging, the product is made in Taiwan :)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Light, durable, slim and more compacted into one perfectly resemble the JCD543 and we value your review!
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great Dock That Works Flawlessly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock works excellent! Before this, I had purchased several different dongles that weren't doing the job and were clunky. While they were affordable, I decided to spend the money on this and only have one thing to plug in and it worked immediately and flawlessly with my two Dell monitors. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great USB-C Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Purchased In-Store) I bought this to go along with a new ASUS ROG Ryzen laptop. I switched from an Intel Razer that had Thunderbolt so I needed a new "has it all" USB-C hub. I use this to connect one of my two external monitors (display port, 1440p 120Hz), keyboard, mouse, RJ45 gigabit ethernet. Works perfectly. It is a bit expensive but well worth the money, it is on par with some popular Thunderbolt alternatives.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback . The Dock works well with Thunderbolt or DP Alt Mode over USB-C. I'm glad the Dock was compatible with your computer. Thanks again. j5create

  • Rated 3 out of 5 stars

    Good Product, Short Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this docking station in October of 2022, it worked great until the beginning of January. For my setup, I have a gaming PC and a work laptop with dual monitors linked through a TESmart dual monitor KVM switch, I use this docking station strictly for my work laptop. I first started to notice one of my screens was flickering on and off but didn't really think much of it other than it being semi annoying things were still working. This past Monday I came down to my office to work and one of my screens wouldn't turn on at all, coincidentally I thought it was the same monitor that had been flickering. I thought maybe the monitor had gone out, upon switching my KVM to my PC both screens lit up no problem. I swapped this docking station out for another one and have had no issues. So for the price and only getting roughly 3 months of no issue use out of it, it was not worth the money. I was hesitant to buy it in the first place, but it was the only option at my local Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Excellent Dock!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with my new 2019 MacBook Pro. Excellent docking station. Adds all of my ports and a really simple installation. I am now able to have my keyboard, mouse, 2 monitors, external hard drive, and even power all plugged in with a single connection! Perfect!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Space efficient and simple to setup are the best characteristics of the JCD543 - it's slim design allows laptop rests while in use.
      Cordially,
      j5create j5create

  • Rated 2 out of 5 stars

    Very ok - lacks quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally - this is a decent docking station with many ports to support numerous devices. Unfortunately, USB-C input chord is very sensitive and constantly loses signal with my two screen set up. If i even think about nudging the chord with my mouse, I lose connections to my devices and have to spend a few minutes plugging everything in and out again to get it to work. I have had this device for over a year and more than likely will spend the extra money on a higher quality device. There are cheaper devices that seem to work better than this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Koffi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, excellent quality and will definitely recommend it. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine for what I needed it for but I would not recommend for a professional environment. The headphone jack and second HDMI port do not work with Android devices but it is fine with Windows and Linux. Did not test the VGA port.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but is also really annoying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station works fine when my laptop is on, but it's incredibly finicky when it is off. It seems to power off every usb device when my laptop is asleep, meaning I can't wake it with an external mouse or keyboard. It also makes a high pitched whining noise when my laptop is asleep, which drives me crazy. I was hesitant about j5, now I know it's cheap, I will be returning this item and buying an Anker hub.

    No, I would not recommend this to a friend