Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2968 reviews
(2,968 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Home Office Addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to connect my HP Firefly Zbook 14 up to 2 monitors in my home office. Super portable, has a bunch of inputs and connections, and has been working great for me so far. Only complaint is that the connector cable is a little stiff but other than that this, this thing is perfect. I have also used it with my IPad Pro with no issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings SwagDaddy, we are grateful that you took the time out to leave us a review on the JCD543. Your feedback helps us to improve our products. Thanks a bunch. j5create.
- Pros mentioned:Connectivity
Rated 4 out of 5 stars
USB Type-C j5create Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a remote office to connect 2 monitors and wireless keyboard & mouse. Really communicates well with each piece however the pass through power from the docking station to the laptop does not match what the specs say and what the laptop requires, even after requiring the laptop power supply being required to power the docking station.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .DisplayPort Alt mode for HDMI or DisplayPort resolution of 4K @ 30 Hz. The dock can connect to a USB-C port that doesn’t support Power Delivery but it will not pass power through the connected device
- Pros mentioned:Ports
Rated 5 out of 5 stars
Handy dock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dock so I can work from home and the ports and usability is pretty great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
J5 Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great station. Works with no issues. HIghly recommended
I would recommend this to a friend - Pros mentioned:Ports
Rated 4 out of 5 stars
j5create - good product a little expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows we to hook up 1G Ethernet and external monitor and has extra USB ports to use. Ethernet stopped working but after emailing support they recommend i just reinstall download software and everything is working now. Every now and then external screen flickers but not that often, so otherwise i would give 5 stars.
I would recommend this to a friendBrand response from J5create Team
Posted .Please make sure the graphic card in the computer has the latest update and any available updates through the computers manufactures website. If possible, to test with another video cable. Thank you for the review.
- Pros mentioned:Ports
Rated 5 out of 5 stars
Docking station works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended to provide more USB ports. I would buy it again.
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Future expansion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. Makes my life easier switching from my personal computer to my firm's laptop. There are so many slots. Could've gotten a smaller one, but I know my future self will appreciate the forethought of this one!
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 3 out of 5 stars
Works good, but Needs better QC.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't exactly what I wanted, but it works for what I need. I dock my laptop to two older 29" ACER monitors. Neither are capable of Hdmi. They only support DVI or VGA. However, I'm successfully using 2 HDMI to DVI cables to connect to my older monitors. I rated it low only because I found that the Micro SD card slot was broken when I first tried to use it. They want me to disconnect my whole setup and drive it to Geed Squad so they can troubleshoot the issue. It's an hour drive, so I think I'll just keep what I have!
I would recommend this to a friend Rated 5 out of 5 stars
Great Docking Station with j5Create Charger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased multiple of these units to replace Microsoft's awful Surface Dock 2 for our Microsoft Surface Pro users as well as used it on many different HP laptops. I purchase this along with the j5create 108W charger to accomplish the pass-through power function for a full docking station solution. On some of the computers, it has been critical to have the driver installed to get full functionality, but with the driver installed we run one or two external monitors and a bunch of USB-A and USB-C devices off of this with no issues. The MS Surface Dock 2 constantly "forgets" how to configure multiple monitors and has to be plugged and unplugged constantly to get it back to working after re-docking or the computer going to sleep. With this j5create dock, we have none of those issues. I'm here today to buy another one for my home office so that the whole family can use the multiple monitor setup in our home office with their own laptops now that everyone has USB-C 3.0 devices. The aesthetics of the device are good enough, could be nicer looking and feels a little "cheap" but it works so well, I'm willing to overlook this. It's not ugly by any means and it actually looks good under some of the HP laptops with a similar color finish. The HP's have no issues sitting on top of the dock as intended. For the Surface computers, you can place the kickstand directly onto it which hides most of the device. With just the single USB cable connecting to the laptop USB-C port for both connection and charging, it's a breeze to come and go as needed. For anyone struggling with the Surface Dock 2 multiple monitor issues, this is a great solution for half the price. For everyone else just looking for a good docking station setup, get this and the j5create 108W USB-C Super Charger and you'll have a great docking station setup. Of course, make sure your computer supports charging from the same USB-C connection or you will be disappointed in my recommendation.
I would recommend this to a friend- Pros mentioned:Usb-cCons mentioned:Power supply
Rated 5 out of 5 stars
Need to download a driver and buy power supply
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download the driver and the usb-c is great.use it with msft surface pro 7. Will not work on 6 or lower surface. What irks me is having to buy a separate power supply. Just add one and increase the price. Save us some time!!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback. The dock itself does not require the power supply. The optional power supply is to provide charging for your computer through the dock. We now do provide the docking station and power supply in a single package:
https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station-with-90w-power-delivery-adapter/6357403.p?skuId=6357403
The older Surface models do not have USB C ports for the dock to plug into. However we do make a mini dock designed specifically for some older Surface models:
https://www.bestbuy.com/site/j5create-ultra-drive-mini-dock-for-surface-pro-4-5-and-6-black/6381213.p?skuId=6381213
Thank you,
j5create
Rated 4 out of 5 stars
Needs two display ports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wish it had two display ports-whole reason I bought it (and was told it could handle).
I would recommend this to a friend- Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Nice Addition for Port Expansion
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use with Lenovo Yoga 7i. Really like the number of ports and ease of use for adding variety of products. I would like it to have a 'lock' in function like some of my other PCs. Nevertheless glad I added this to my desk configuration.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for sharing your feedback. We're glad it's a nice addition for your Lenovo computer. Cheers!
Rated 4 out of 5 stars
Bought for three monitors, only works for two
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this right at the start if quarantine, I normally work off of three monitors at the office and I was like great this will work for my three home monitors and I can just buy a USB-C to USB-B 3.0 for when I need to use my tower. When I went to use the monitor connections in the back, I was only able to use the VGA and HDMI which are right next to each other, I attempted to connect my third monitor to the other HDMI and my computer(s) (three different laptops) could not detect the monitor. I've tried multiple different converters to see how i could get those ports to work but alas I have not, I have resorted plugging the third monitor directly into my display port on my laptops. I may have to install the driver(s) from the website but unfortunately, due permissions set up on my laptop, I am not able to install outside drivers or software that's not approved by my company. Its a good product but in a world of cable minimization I have fallen short. I would only like 1 cable plugged into my laptop vs 2 but thats just me lol. I have used several of j5create cables and such for a bit so i have no complaints on quality or functionality just wish i could utilize that last port.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Tim,
Thank you for leaving the detailed feedback on the triple display docking station. The HDMI or DP ports require that the USB-C port that you plug the dock into must have a feature called Display Port Alternate mode to work. You will have to check your computer’s specifications to determine if your ports have this feature. If your ports do have this feature I would recommend contacting our customer service team for further assistance. Their contact information is on the product packaging and on our website under the ‘Support’ drop down. I hope that we can help you figure this out.
Thank you,
j5create
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. It would be great if it came with a power cord.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dock Station Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was easy to set up and use. Was able to connect both displays with this.
I would recommend this to a friend Rated 4 out of 5 stars
Works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used with my Macbook Pro (touchbar model). It works well and has crystal clear HD displays when plugged into my HP Envy Monitors. Sound and Picture both work well. Ethernet is nice to have as well as more USB ports. Gets a little warm when you plug the macbook charger directly into the dock, so I just plug the dock and charger into my mac separately.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Nick!
That's great news! I'll pass your feedback onto my team so that we can continue to improve our devices.
Thanks,
j5create
Rated 5 out of 5 stars
Value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase and I am very happy with this product. Helps to manage my desk.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station makes connecting another monitor, mouse etc. easier with only one connection to my laptop instead of connecting each item. Also, sitting the back of the laptop on the station not only keeps it out of the way but also slangs the keyboard toward me for easier access.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs supporting 4K (3840 x 2160) on two displays and 1080p on the other one. Thank you for your review.
- Cons mentioned:Power supply
Rated 5 out of 5 stars
Good deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly with my laptop and two screens, but it will be better if the kid includes the power troughs the dock station, so not need to use my laptop power cable.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome. I now have two outside monitors hooked up to my laptop. Its pass through from my USB-C charger works amazingly well. I have been using it for a month with no problems
I would recommend this to a friend







