Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Save Multiple Trips to the Store and Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple: product looks great, but it is built poorly. Bought the first, the DP/HDMI ports did not work. Returned it, got another one, ports worked fine. But on this one, the USB ports do not work. 3rd trip to the store not, I'll be getting something else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I am so sorry to hear that you've had this issue with our products! I have alerted my production team to your issue and we'll work hard to make sure that this doesn't happen in the future.
Thanks,
j5create
this docking station is junk. Do NOT buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.multiple interactions with support and cannot get it to work. Brand new 16" MacBook Pro, and unable to get it to recognize the hub. Followed instructions, worked with tech support. No Luck. Don't waste your time as I have.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Brad!
I'm very sorry for the inconvenience that this has caused you. If you would provide your ticket number we would be more than happy to keep working on this with you on finding a solution for this product or replacing it for you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Be a nice idea if it'd work right.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs drivers. Problem one. Drivers don't work with a UASP SSD drive plugged into the USB *ANYWHERE* on my Win 10 Professional system. Major problem- and Problem 2. There's more hinky going on, but the two things there is a deal breaker. Bought from Best Buy but didn't do it through online so it's not going to show verified As it stands, with modern machines, you can have up to three displays without drivers- and if it's DisplayPort, you can daisy chain them off of a single DP jack with the right hardware. There's no excuse/reason (saying, "Not Thunderbolt," is not an excuse, folks...) for this sort of thing. The driver part could be overlooked with it, well, WORKING. It can't be with it not working and major vendors able to do 2 and 3 displays properly on THEIR docks...without Thunderbolt. So that you know what's going on and understand. Display quits updating and has the LAST frame the display had as you go to actually access the USB MS/UASP device. Continues to display just that and never comes back. FAIL.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. It will also require an installation of a driver via VGA, Mic and the stand alone HDMI port for proper functionality. Drivers are available on j5create website under the "Support" tab. We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Dissapointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning this device. I can't believe a $100 dollar item does not come with a power cord.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station is powered by a computer. A power adapter allows pass-through charge if a computer supports Power Delivery over USB-C. Please refer to the manufacturer of your hardware for more information on your device. The JCD543P comes with the power adapter.