Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,998 reviews
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Its useful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful dock. Using this while attending college. Ill use it so hook up two other monitors to my laptop as well as using the 3 USB ports and aux port. Only wish the USB-C was a little longer so i can tuck it away and have a cleaner looking desk.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    DOES NOT WORK

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEVICE DOES NOT WORK WITH LAPTOPS THAT HAVE AI PROCESSORS. A Best Buy employee urged me to buy this one, knowing the model of my laptop, and now they will not refund or let me exchange because it is outside of the window. DO NOT BUY THIS. There is nothing on the packaging that lets you know what machines this will work with.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 is compatible with many USB-C laptops, but its functionality depends on the laptop’s USB-C port capabilities, especially support for DisplayPort Alt Mode / USB Power Delivery. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    J5 Router Purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this jewel router, purchased for my first home office in January and just purchased again for my second home office. Easy to setup, works great, easy to organize on desktop, doesn’t take up much space and does not affect the display quality of the expected output. I highly recommend this router and have other J5 products I depend on too. I will continue to look for J5 when I need connectors. Pricing is better than expected and within my home budget.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice and Versatile

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and versatile between the computers in the house, although does not act the same between Windows and Apple computers. Windows seems to be fine for my multiple monitors but when my wife hooks up her Apple laptop she can only get one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good when I’m bringing my office work home. I use it to pair my home desktop with my work laptop which makes it convenient with no extra software to download

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this docking station too difficult to set up. I returned it and purchased a hub specifically for the Mac mini, which was very easy to set up and takes up less space on my desk.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Triple Display Docking Station is plug-and-play for most functions, but it also requires a driver installation on Windows and macOS systems for full multi-display support. We understand setup can sometimes feel tricky depending on your laptop and monitor configuration, and our support team would be happy to guide you through the process. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Excellent docking station for excellent price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5create is a great docking station it has all the ports I needed to connect my Dell 7000 series XPS, DC2720 monitor, printers, keyboard and mouse. It sits perfectly under my 15 inch laptop and the cords are neatly tucked away.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Addressed my needs!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is exactly what I was searching for. I have several monitors and devices that all needed to be set up to run through my main computer. This docking station has enough ports for everything, was easy to set up and is working fine.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Addressing the customer's needs is what the JCD543 does best; with it's various ports, capabilities; this device is a one of a kind on the market and we are excited to hear it.
      Cordially,
      j5create j5create

  • Rated 4 out of 5 stars

    Needs two display ports

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish it had two display ports-whole reason I bought it (and was told it could handle).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Replaced 2 hubs with this 1.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this port extender. Simple to connect, has 2 HDMI ports for dual monitors. Really helped get rid of a nest of cables. The formate down load went fast and worked right away. Nearly plug and play.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One of the USB 3.0 Type-A ports is a fast-charge port, so you can charge your mobile devices faster than you can from a standard USB port. j5create

  • Rated 5 out of 5 stars

    More is better this adds more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned into a must have for my laptop pc / notebook. Totally awsum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. It works well with a Windows Laptop, Macbook Air and even our Windows 10 touchpad. We have purchased 3 of them and stopped using a different brand since these work so well and are half the price as the previous brand we used.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for leaving your feedback on the Docking Station. I'm glad all your computers work nicely with the Dock. Have a nice day! j5create

  • Rated 3 out of 5 stars

    Troublesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this docking station since October 2019. It works when it wants to. One of the HDMI ports on the back does not work and the one that does work causes my 2nd monitor to freeze and i have to reboot the docking station to get it functioning again. Is a sleek design and nice looking, specially for the lift desk I have it sitting on. but not so reliable.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Rodrick!

      I'm so sorry to hear that you've had this trouble with our product. If you would contact our customer service department we'd be more than happy to help get you up and running properly. Our information can be located on the back of our product boxes or on the contact page of our website.

      Thanks!
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great docking station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up amd works flawlessly. Use for HP laptop amd dual monitors with out issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install, easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install once you figure out your laptop. Has a lot of connections which is a plus. Over all it has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tech tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this I like....easy to install and use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Gets the job done for Mac and PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dock. Needed something I could use with my MacBook Pro and work Dell PC at the same desk. Both seem to work well, however, Mac users will need to install a small program. A little pricey but does support three displays and has plenty of ports to boot.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This triple display docking station turns your computer into a full workstation with a DisplayPort, two HDMI, and a VGA output, with resolution support up to 4K on two displays and 1080p on the other. Thank you for your review. Enjoy! j5create

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    cord too short

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and handles everything easily. Wish the cord was longer so it could be tucked out of sight.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Good Dock, Some Drawbacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the ports you could want. It does require its own power source to operate everything but it doesn't list the power rating. I've been using a 65w charger from a laptop. Apparently the dock powers down when the laptop dims the screen. When this happens the my dual screen monitors no longer keep the app windows and push it to the laptop window. I didn't have this issue with my previous setup with a single monitor using a single USB-C to HDMI adapter. I still have some time to review and may return if there isn't a workaround for this. Other than that it is the only issue I have been facing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at Bestbuy and after few months of use USB c port not working

    No, I would not recommend this to a friend