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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3027 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,027 reviews
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Good choice overall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good USB-C dock. If you need 2 monitors + laptop monitor, you still need to connect 1 cable directly to your laptop. Not all laptops + dock combos can support 2 video streams via 1 USB-C cable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display. j5create

  • Rated 4 out of 5 stars

    Good Little Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid dock for not alot of money. hooked up two extra screens to surface pro. great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station. You hardly even know it's there. It works great and takes up very little space. I would definitely recommend it to a friend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for recommending our product and we appreciate your review. Take care! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a docking station to be able to work off site. The j5create allowed me to make this happen. No issues, easy to set-up, and the footprint is small.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my MacBook Pro for video. USB ports seem a bit less than stellar, and I wish they would stay powered when AC adapter is connected, but computer is not. Otherwise a very solid solution.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for the feedback on the j5create triple display docking station. The docking station itself is primarily powered from your computer and not the external power adapter. We are glad that you are happy with the docking station overall.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great Docking station for a MacBook Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can add all the outboard accessories in my home office so it is a one cord plug to get everything hooked back up! a little tricky to add a second monitor but when you download the files on their website it works well!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For Mac users needing to add monitors to their set up; the JCD543 does the trick. It's unique design allows the user to connect Ethernet, peripherals i.e. mice, webcams, monitors, read SD cards and more all in one; we are glad to hear you got the device working as intended.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Docking station is not plug and play.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have an internet connection to download the driver for this docking station. Since I don't have a router. I bought a USB-C ethernet adaptor to hook up my modem. Then I downloaded the driver and hooked up the docking station. I t works very well. You can hook the charger for the computer to the docking station. Then it powers the docking station and charges the computer. I hooked up a monitor and a DVD writer and two printers. Everything I have connected up to the docking station works perfectly. You almost need a docking station if you are connecting up hardware to your computer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is great to hear that the docking station is able to support your peripheral devices. Being able to connect a charger to the docking station to power your laptop is a great feature that is frequently looked over. Thank you for sharing your detailed review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works really good I recommended to my friends

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    DOES NOT WORK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEVICE DOES NOT WORK WITH LAPTOPS THAT HAVE AI PROCESSORS. A Best Buy employee urged me to buy this one, knowing the model of my laptop, and now they will not refund or let me exchange because it is outside of the window. DO NOT BUY THIS. There is nothing on the packaging that lets you know what machines this will work with.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 is compatible with many USB-C laptops, but its functionality depends on the laptop’s USB-C port capabilities, especially support for DisplayPort Alt Mode / USB Power Delivery. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Nice Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock. Easy to install and use. The only drawback is that you still need to plug the laptop in; the dock doesn’t provide power to the machine.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, we appreciate your review and thank you for the rating, Cheers! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saver and multi-plug capability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome docking station. All devices plug into it effortlessly. No problems were encountered. Doesn't take up much space either.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and rating. Take care! j5create

  • Pros mentioned:
    Ports

    Rated 2 out of 5 stars

    Good design - poor reliability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable I like the design and number of ports is very adequate. HOWEVER, after 6 months of use, i started noticing connection issues. Seem like loose contacts causes the connected headphones to go in and out. Now the next connection to the printer has failed. Tested plugging peripherals into my computer directly - which works fine. So the issue is the docking station. Very disappointing for a device of this price category.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello and thank you for the input on the JCD543. It is understanding that having issues with a device after only 6 months of use can be inconvenient - we understand and apologize for the experience you've had. We would value the opportunity to troubleshoot and see if we can get this working as intended again, or offer an exchange if purchased within the last two years. If interested, technical support information can be obtained on the packaging and a rep will be ready to help.
      Respectfully,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    It just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple. Works as expected. I wish it came with a power supply. It's why it's not 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great docking unit and has virtually all the outlets you need for today's laptop and computer accessories. It is also sleek and well designed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Robert,
      The JCD543 is a full featured docking station that will add a great amount of connectivity to your laptop. I’m happy to hear that you appreciate the design of the docking station. I hope that you have a good day.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Gave my laptop more than enough USB ports. Have had no issues since i set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with easy set up of my two monitor system. No problems with this product. Do wish it had its on power supply.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I could not use the 2 middle ports (HDMI or Display). Messaged manufacturer and they said they don't work for everyone, it depends on your computer. Well ok...so I used the HDMI and Vga to hook up my 2 monitors. I thought at this price point this would be great, but nope, it would constanly freeze up the monitors and I would have to unplug it from my laptop and replug it in. I had enough of that so I returned it today. Now to find something else that will work for me. My bad purchasing an expensive laptop that only has 2 usb-c's....

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Monitors constantly freezing is frustrating, we understand. If possible, we would love the opportunity to troubleshoot the device or offer a working solution. Support information can be found on the casing of the adapter and a specialist will be ready to help, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    j5create - USB Type-C Triple Display Docking St

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "j5create - USB Type-C Triple Display Docking Station" fit my needs perfectly. I had moved into an apartment to separate from the grandkids during the pandemic, and got a laptop/monitor/speakers/headphones etc. to use. As I moved back and forth with the laptop, was getting tedious to keep replugging everything in manually. Now, with this docking station, can just insert the one lightning cable into my laptop and voila, everything is connected. I did not buy the external power source (separate), and the station runs just fine off my laptop's power.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This docking station is also equipped with a RJ45 Gigabit Ethernet port, memory card reader/writer, and combo audio jack for maximum productivity. j5create

  • Rated 5 out of 5 stars

    Easily Connect Laptop to Two Monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works beautifully with my MS Surface 4 to utilize two monitors. It lays underneath the back of my laptop to provide a little lift for air to circulate and keep my laptop a bit cooler. It takes up NO space because it is housed under my laptop. It has many features I'm not currently using, but I bought two--one for home, one for office--because I liked it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user and has performed great for a PC setup.

    I would recommend this to a friend