Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3048 reviews
(3,048 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. The device's compact size, display capabilities, sleek design, and reasonable price point are also appreciated. However, some customers have noted compatibility issues and the absence of a power supply as potential drawbacks. Overall, the docking station seems to be well-received for its convenience and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
J5 Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great station. Works with no issues. HIghly recommended
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 4 out of 5 stars
Great docking station for various model laptops
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great docking station. Would be awesome with another HDMI connection but it had enough for my dual monitors just fine. Makes launching my laptop with all my monitors and plugins very easy.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has suited your needs and I hope it continues to do so. If you have any questions or problems with your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product devices and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Get it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works majority of the time and its awesome! I use two monitors with it and switch back and forth between my personal laptop and work laptop. A good purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for our review. If you have any questions regarding the Docking Station, feel free to contact j5create Technical Support and they'll be glad to assist you.
Rated 4 out of 5 stars
Very good docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device really helps me to get my work done. The USB ports and the HDMI ports are really useful to do what I need to do. It fits very well beneath my laptop and doesn't take up too much space.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Brett!
That's awesome! I'm glad to hear that the JCD543 has made your set up a little better and I hope it continues to do for a long time coming. If you should ever have any questions or concerns regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 5 out of 5 stars
Easily Connect Laptop to Two Monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works beautifully with my MS Surface 4 to utilize two monitors. It lays underneath the back of my laptop to provide a little lift for air to circulate and keep my laptop a bit cooler. It takes up NO space because it is housed under my laptop. It has many features I'm not currently using, but I bought two--one for home, one for office--because I liked it so much.
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 5 out of 5 stars
Cool Idea. Just Not What I Needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this along with my new HP laptop. I was looking for a docking station with USB-C/Thunderbolt charging capability. This wasn't it. I returned it to Best Buy. They have another version of this item that includes the charging capability. That's what I should have purchased at the time. Upon further review, I found that the powered version of this item doesn't provide enough juice to charge my new laptop in a timely manner. That said, this item does exactly what it purports to do. You'll have a hard time finding another USB-C adapter with this capability at this price.
I would recommend this to a friendBrand response from J5create Team
Posted .We are sorry to hear about the experience you had with the JCD543; when it comes to the pass through charging, there are two different models of the JCD543 where one includes a power supply and the other does not; regardless of which one is obtained, the power supply is not necessary as the device is bus-powered by the computer when connected. If your laptop requires more than 100 watts to charge, we recommend contacting the support team on the packaging in order to find you a solution and resolve this matter for you.
Respectfully,
j5create
Rated 4 out of 5 stars
Issues at first
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this docking station and downloaded the drivers off the j5create website but it wasn't working. I thought it was defective since only one of the display ports were working so i exchanged it but I was still having the same issue. I had to reach out to j5's customer service for help, they directed me to another driver that I would need in order to make the docking station work. Once I got past this hiccup, the docking station works beautifully I am really happy with my purchase. Anyone who is working from a home office and needs to power 2 monitors or even 3 I would recommend this. (Side note; I am using a MacBook Pro 2019 running Catalina with this docking station)
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Jen!
That's great! I'm glad that we were able to assist you in getting up and running and that everything is working now for you! If you have any further questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 5 out of 5 stars
Super product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Its very durable. Works fantastic. Its been more than year im not getting any issue on it. No complain. Just buy it without doubt. You will love it.
I would recommend this to a friendRated 4 out of 5 stars
Needs two display ports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wish it had two display ports-whole reason I bought it (and was told it could handle).
I would recommend this to a friend- Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to set up with my Mac and gives me all the ports I need without a lot of plugging and unplugging. Makes travel easier and keeps everything tidy!
I would recommend this to a friendBrand response from J5create Team
Posted .The Triple Display Docking Station is a great choice of device due to it's multi-variable ports and capabilities i.e. SD card readers, USB ports, plug and play Ethernet and more. We always value positive input on our products, thanks so much!
Sincerely,
j5create
Rated 4 out of 5 stars
Good Device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design for this was great. I loved the amount of port options you have, the idea of how the USB-C connector is made unnoticeable but the it's unfortunate this doesn't support all monitors or laptops, something to do with the drivers I think. I had issues using this with a display port, no matter what I did or what device I used - my monitor will always flicker, making it unusable. With HDMI though, it worked perfectly. I like the height to it as well, making it serve as a mini laptop stand and help ventilate your laptop. Overall, it's a good buy although I returned mine as it didn't serve the purpose I got it for.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. If you have any questions regarding the device, feel free to contact j5create and our Support Team will be glad to assist you. Kindly, j5create.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and works for my Mac and my windows machine and is compatible with my high speed usb devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
One of the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only docking station we use... and we use alot of them! Versatile and easy to deploy.
I would recommend this to a friend Rated 4 out of 5 stars
90% Workable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works well, and much better than my first docking station. It did have some trouble with one laptop with the wired Ethernet. If that laptop wasn't connected to the docking station and using wifi, it would have trouble connecting with the wired Ethernet when it was on the docking station, or would suddenly drop the Ethernet connection and I would have to restart the laptop to get it to even connect with the wifi again. Otherwise it's been working well, especially since im not using Ethernet anymore since we moved.
I would recommend this to a friend- Pros mentioned:Ports
Rated 1 out of 5 stars
Ready to take it back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to hook up two HP monitors to my my laptop. The good: I like the look and the size of it. It fits well under the laptop and has all of the ports I need. Pricing is good, but you get what you pay for. The bad: I took it out of the box, updated all of the drivers on my laptop and then plugged it in. Mostly plug and play, but my laptop doesn't support the second HDMI port so I had to use the VGA port. I think that is where the problems come from. This thing freezes up every 5-10 minutes. I work on proposals and do a lot of copying and pasting, comparing versions, working in excel and word at the same time, etc. It seems like I have to much going on for the dock to handle. When I copy it freezes. I unplug it, plug it back in, paste, and click save and it freezes again. I will take it back this weekend and look for something else. I just have to finish the week with this issue as I need all screens to operate. Very dissapointed.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry to hear that this has happened to you and I do apologize for the inconvenience that this has caused you. Please contact my customer service department and we would be happy to assist you in getting your device working properly. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing service.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, great for small spaces, easy hookup, great value
I would recommend this to a friend - Cons mentioned:Power supply
Rated 4 out of 5 stars
Review of the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall really good. But if are activity using 2 items that are plugged into this with not enough power, it can make your computer loose charge and die even if it is plugged in
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you cityman, for your feedback on the JCD543. If you have any questions regarding the unit, please reach out to us and our agents will be happy to assist you. Cordially, j5create.
Rated 4 out of 5 stars
Bought this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Reliable. Easy to use. Download the software.
I would recommend this to a friend- Pros mentioned:Ports
Rated 5 out of 5 stars
Perfect Docking station for our hybrid staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this docking station is great for our remote team. We ordered one to test and now I'm ready to purchase more. it is so easy and reliable. We have our remote team equipped with laptops. At home and at the office they have two monitors/keyboard mouse combos. The laptop rests perfectly on top of the docking station, saving desk space. It has several ports and perfect for the two monitors. It is a great docking station. I recommended. (as an IT pro)
I would recommend this to a friend Rated 4 out of 5 stars
Computer Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to run two computers and an additional monitor this was a good fit. There are enough ports to add the external drive and mouse. My difficulty is with service. The USB ports will disconnect at no specific time. Then they will start working. I tried contacting service to speak with someone and got transferred twice, explaining both times the necessary information. Then I was connected with the remote access and disconnected. This had taken an hour and a half. When calling back it would be an additional hour+. This docking station is only a month old and I am pleased with what I can do with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Eileen, thank you for your feedback. For troubleshooting on the issue you are experiencing, our contact information is available on j5create website under the "Support" tab. We apologize for the inconvenience this has caused. j5 Team.







