Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2972 reviews
(2,972 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs a bit warm, and I wish it had ONE (maybe two??) more USB ports. But a solid dock that hasn't dropped anything since I got it.
I would recommend this to a friendRated 4 out of 5 stars
Cheapest versatile usb-c hub on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s probably the most versatile usb-c you can get for windows. It has enough legacy usb, an hdmi and vga port, and a convenient wire storage compartment with hooks to keep the main cord from popping out located on either side that you need to plug into your device. No issues with drivers, plug n play worked, but you should download the driver from their site if you have any problems, especially for video issues. is a little longer than I liked, I think it could have been made into a smaller boxier shape for portability but otherwise gets the job done and good price.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Pros mentioned:Ease of useCons mentioned:Compatibility
Rated 2 out of 5 stars
Not a good fit if you have a YOGA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Lenovo Yoga and use two monitors. I was told by j5create that this docking station was compatible and that it should be able to also charge my laptop. However, it does not charge it and causes my laptop to overheat. Maybe with another computer I would love it, but due to the inaccurate information I received it has not been a good experience for me. I do like how easy it is to plug in and use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you would please get back in touch with us for troubleshooting assistance. I believe that we will be able help determine what is going on.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works great would recommend to anybody needing one
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not Compatible With HP Omen 15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an HP Omen 15 from like 2021/2-ish. I recently needed a docking station for it and happened to be at my local store looking at all of the different options. This one seemed to be the best one and nothing on the box stated that it would not be compatible with my device. It wasn't until I had gone through about an hour of setup, troubleshooting, and research that I found out that this item would not be compatible with my laptop. J5Create needs to be a lot more clear in their product descriptions, Quick Start guides, and website to show what devices will and won't be compatible with this item. So disappointed. I will have to return this item and I will not be trusting this brand until they clear up this issue. Shame on you J5.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires that your HP Omen 15 supports an available USB-C port with DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.Please refer to the manufacturer of your hardware for more information on your device
The Docking Station will also require an installation of a driver for the HDMI, VGA and Mic for proper functionality..
Rated 4 out of 5 stars
Solved the issue I had with my previous dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly works. Having an issue getting the second digital display working, but the VGA and first digital display are working great.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Some devices might need a software download depending of the software version. No issues with Windows 10.
I would recommend this to a friend Rated 4 out of 5 stars
Dual Monitors for Mac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with one of the HDMI ports on the original one after 48hrs. Returned it and all is well again. I haven’t figured out how to make it all work like a charm, but I can run my MacBook Pro and 2 additional monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .True7, Because of the different setup instructions on Windows and Mac, different steps apply. In order to better understand the situation and offer a working solution, we recommend calling in to speak with a rep and an agent will gladly lend a helping hand.
Appreciatively,
j5create
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is not compatible with every computer (the 3 monitors). Unfortunately my computer is not compatible. However, the most frustrating thing is that there is no warning or notice that tells you that you need a particular feature in your computer for the docking station to work properly. I had to contact J5Create to find that out. I have not been able to set up my 3 monitors due to this. For the price, it is not worth it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Techguy18, we sincerely apologize for the inconvenience you experienced. If you are using a Windows or Mac computer, we may be able to recommend different models that will work for you. If you wish to learn more about alternatives, please feel free to reach out to support and an agent will gladly assist.
Respectfully,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective and slim docking station! It has all of the ports that I needed, without the bulk.
I would recommend this to a friend Rated 5 out of 5 stars
Good dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, it does put some tilt to the keyboard. It's nice to have extra ports, but got it for the wired Ethernet connection (M1 laptop). It is fast. In case you were wondering, Thunderbolt and USB-C are compatible with each other, the difference is speed, but both are so fast you might not notice the difference. The hard-wired cable to your laptop, will go out on either side of the docking station, It's a nice feature.
I would recommend this to a friend- Pros mentioned:Ports
Rated 4 out of 5 stars
Allows a variety of platforms to be used by the co
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to be able to connect a second monitor to my computer along with several flash drives and it does well for that purpose. I also can use my dvd drive at the same time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Donald,
The triple display docking station adds a lot of connectivity to a laptop. Additional monitors and other peripherals turn a laptop in to a fleshed out workstation. Thanks for the review.
Cheers,
j5create
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very helpful in expanding my external devices
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 4 out of 5 stars
Its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good. I connected 2 monitors / keyboard/ mouse / internet and working okay. But Type C USB is not working for monitors, so I had to use HDMI & DP port. So be award of it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jennifer,
I'm glad that you like the j5create triple display docking station. The USB C port on the docking station will not support video you can only use the dedicated video the other dedicated video ports on the docking station. We appreciate that you took your time to share your review with us.
Have a great day,
j5create
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for 2 screens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. You do have to download a software to use it which is fine had some issues using 2 screens but once you get it set up the first time it’s just plug and play
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 can support up to 3 external displays. It also allows for pass through charging over USB-C and many more ports. We appreciate you taking the time to post your review.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great but didn't need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for what it had, but i ended up not needing it so I returned it. It was easy to use.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Trouble with attaching external portable drives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, so love the idea of this product for my MacBook Pro 16". It is a bit chaotic in allowing connection to portable external hard drives. When it does allow them to connect, I get a power warning and am advised to immediately disconnect them. This occurs when the dock is directly plugged in to the USB-C port or when the computer charger is plugged into the doc. Most of the time, it just will not support portable external drives. I downloaded the driver to no effect.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .For maximum performance, USB-C power adapter equipped with PD 3.0. We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Why Didn't I Get One of These Before?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to not have to reach under my desk to plug in my laptop to charge any more. The docking station sits off to the side on my desk, making it very convenient for me to plug into my laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Great, but too long.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has every port you could possibly need at the cost of portability. I returned it only because it’s too long to travel with. I would have preferred they stacks some ports on top of each other rather than all in one row. That would’ve made the device thicker, but that would have reduced the length and made it easier to fit in some smaller backpacks and desk.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Versatile product and Simple set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very easy to set up and plug in. I use dual monitors attached to this unit via my laptop. It all works wonderfully and I'm very pleased with how simple it was to set up. It also has much more capacity to handle other external products!
I would recommend this to a friend







