Customer Ratings & Reviews

I had an issue with one of the HDMI ports on the original one after 48hrs. Returned it and all is well again. I haven’t figured out how to make it all work like a charm, but I can run my MacBook Pro and 2 additional monitors.

This docking station is not compatible with every computer (the 3 monitors). Unfortunately my computer is not compatible. However, the most frustrating thing is that there is no warning or notice that tells you that you need a particular feature in your computer for the docking station to work properly. I had to contact J5Create to find that out. I have not been able to set up my 3 monitors due to this. For the price, it is not worth it.

Mostly works. Having an issue getting the second digital display working, but the VGA and first digital display are working great.

This is a great product, universal with lots of ports.

Easy to use. Some devices might need a software download depending of the software version. No issues with Windows 10.

Very effective and slim docking station! It has all of the ports that I needed, without the bulk.

Purchased this to be able to connect a second monitor to my computer along with several flash drives and it does well for that purpose. I also can use my dvd drive at the same time.

I have had this product a few weeks and I really like it. I had trouble finding a docking station with everything I needed for a reasonable price. Now I can finally have the at home work station I have needed.

It's good. I connected 2 monitors / keyboard/ mouse / internet and working okay. But Type C USB is not working for monitors, so I had to use HDMI & DP port. So be award of it.

I like the design, it does put some tilt to the keyboard. It's nice to have extra ports, but got it for the wired Ethernet connection (M1 laptop). It is fast. In case you were wondering, Thunderbolt and USB-C are compatible with each other, the difference is speed, but both are so fast you might not notice the difference. The hard-wired cable to your laptop, will go out on either side of the docking station, It's a nice feature.

Works very well. You do have to download a software to use it which is fine had some issues using 2 screens but once you get it set up the first time it’s just plug and play

OK, so love the idea of this product for my MacBook Pro 16". It is a bit chaotic in allowing connection to portable external hard drives. When it does allow them to connect, I get a power warning and am advised to immediately disconnect them. This occurs when the dock is directly plugged in to the USB-C port or when the computer charger is plugged into the doc. Most of the time, it just will not support portable external drives. I downloaded the driver to no effect.

Bought 2 J5create – JCD543 for my wife, one for the office and one for home. Small company and old computers. So … I bought her … also got tired of her griping. 4 Dell 27” - S2716DGR monitors, also bought 2 - Logitech MK570 Keyboard and mouse, 2 – Logitech M570 wireless trackball mouse. 1 Laptop HP Spectre x360 13.3” model - 4K 13-AW0023DX. Downloaded the latest driver and installed first. Then connected the USB C from the J5create to the laptop. I had the 2 monitors connected to the dock and the mouse and keyboard connected to the USB ports on 1 of the monitors. Same at her office. Now she can go to the office or take the laptop home and do her business. Or just carry her laptop to job site. Did have a problem at first where one monitor at work would always not turn on, but the USB 3.0 ports would work on the bad monitor with a similar problem at home. My wife had said, after a while, that she noticed that when she moved the dock the monitor would lose signal, but the keyboard and mouse still worked. After trouble shooting found out that the HDMI/Display port was bad on the work dock, I shook the HDMI plug at the connector on the work dock and the monitor would lose signal. I guess the driver became corrupted and caused a similar problem at the home dock. After exchanging the dock everything worked great. Now she’s able to keep everything she needs in one place, desktop screen, without having to think about where it might be. She watches her movies as well as play some of those Facebook type games. For some unknown reason cloud storage and her don't get along. The bad thing is the monitors are 144hz, but the most that can get through the docks is 60hz. I’ve looked at other brands and they are all the same even with the display ports. The start time is slow it feels like forever waiting for the screen to show the MS password screen – 2 to 3 minutes. It’s a long time when you’re sitting there waiting for it to come up in a brand new high end laptop with no other programs yet. Using the dock is definitely not for high end gaming, there is a noticeable delay when moving the mouse. There is no power adaptor connected to the J5create dock so it is not recommended to try and charge a phone as my wife tried to do. She complained that the phone wasn’t charging and I had to explain to her why not. As expected she really didn’t understand but took my word for it.

This was good for what it had, but i ended up not needing it so I returned it. It was easy to use.

I share this for the benefit of the few others like me that didn't realize that the ONLY way to connect the laptop to the docking station is through a USB-C port and that there is no adaptor that will work for this. Unfortunately, one of the two laptops that I needed to connect does not have USB-C. Otherwise, it is a great docking station. I was able to connect everything else to it! Regrettably, I have to exchange it for one that connects through a a regular USB port.

This unit had all indications of a home office all-star: function; compatibility; price; features; design; feedback (online reviews). Seemed like an easy home run! In my experience, unfortunately, it struck out, and with sadness, must be released (returned to store) today. It does plug-and-play as advertised, and with easy online driver access and install, offered a promise of high performance. Its design is perfect for my set-up: neat, discreet, adequate ports and port types. Power cable not included but I knew that and would've been happy to purchase one if the unit worked for me. It didn't. I needed it to support a 2-monitor extension to my laptop display, using VGA and Display Port cables. Those ports are there, and everything set up easily. Unfortunately, within 5 minutes, the screen drops began. It's clear that the VGA port is unstable for some reason, but I tested by switching-out cables and monitors and have determined it must be the unit or some aspect of this docking station set-up. It just doesn't work for my basic configuration of HP laptop, Dell monitors, Windows 10 Home OS, and standard peripherals (wireless key and mouse; external hard drive). One of the deciding factors in buying it was the celebrated j5 customer service. I have unfortunately not enjoyed that experience. My ticket is now 48 hours old with only a auto-generated reply to show. I wish I could be more patient, but I'd prefer to return this thing and move on to one that will work.

This is very useful and easy to use. Light and doesn't take to much space.

Runs a bit warm, and I wish it had ONE (maybe two??) more USB ports. But a solid dock that hasn't dropped anything since I got it.

It has every port you could possibly need at the cost of portability. I returned it only because it’s too long to travel with. I would have preferred they stacks some ports on top of each other rather than all in one row. That would’ve made the device thicker, but that would have reduced the length and made it easier to fit in some smaller backpacks and desk.

It works great with a windows based computer. I have had any issue with my MacBook but the support staff with the product have gave me some tips to try haven’t been able to try yet.