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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,998 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile product and Simple set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to set up and plug in. I use dual monitors attached to this unit via my laptop. It all works wonderfully and I'm very pleased with how simple it was to set up. It also has much more capacity to handle other external products!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for to connect both of my monitors to my laptop, duel monitoring. This docking station is pretty good.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543's unique architecture makes it a popular device. Ethernet, SD card reading, USB ports, pass through charging, monitors, speaker port all in one makes this a stand out device- thanks for the positive review!.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Great Docking Station - But Get the Proper Driver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a dud until I downloaded the proper drivers for it, then it became a boss. The extra ports and the ability to run 2 hdmi displays made it a great buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work for my dual monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I follwed all the directions to a T and I could not get either of my laptos to connect to my dual monitors. I have a lenovo and a dell . I downloaded the drivers and each laptop would only detect the one monitor. I went on forums talked to tech friends and no one could figure out why it wouldnt work with either of my laptops and dual monitors. I have relatively new laptops and my monitors are only 2 years old. I have concluded this is defective and I am returning it today. Not worth the money or the hassle.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product but may not work with certain laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is good in terms of portability and ease of use. It was working well for one of my laptops but the other one required switching the HDMI cable to an alternate port every time. There is no power cord included as well. Not a show-stopper given the reasonable price though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why Didn't I Get One of These Before?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to not have to reach under my desk to plug in my laptop to charge any more. The docking station sits off to the side on my desk, making it very convenient for me to plug into my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Docking Station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it as much as i thought i would. But it worked well for the few months i needed it. I'm glad it's here in case i need it again.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Have a nice day. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great would recommend to anybody needing one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY useful piece of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly plug and play. I was truly surprised at that aspect of it. Sleek and trim and easily tucked behind the monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      It is good to hear that you find the j5create triple display docking station very useful. While not truly plug and play it does require a software driver to fully function. Some operating systems may automatically download the driver when you plug in the docking station. I hope you have a great day.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    j5 Create rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station is state of the art in aesthetics and functionality.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Too much of a headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use with a Macbook Pro (M1 processor) towards the end of August 2022. My primary purpose was to have additional USB ports with an attached external monitor. When I initially installed the docking station, the attached monitor (tried both Display port cable and HDMI cable) wasn't recognized by the MAC. Spent some time trying to figure out what was going on, and finally found a support topic on J5's website. Had to install some additional drivers and enable an option for the monitor to be recognized. After installing the driver and changing some settings per the support topic on J5 site, I was finally, was able to get the monitor recognized and working. However, anytime I unplugged any of the other USB devices from the docking station, the monitor would no longer be recongized, and I had to go through the install process again. Fast forward another few days, and I began receiving an error message indicating the USB ports were no longer recognized at all while using the docking station unless I disconnect the monitor altogether. So, i could either use an external monitor, or I could use the USB ports of the docking station, but not both at the same time. I even purchased the additional power supply unit for the specific docking station hoping the added power would help, but that didn't change anything. Finally gave up and returned the item to BestBuy. Definitely do not recommend this particular brand of docking station.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We sincerely apologize for the inconvenience you experienced. Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Kind regards, j5create team. j5create

  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but directions are minimal and power supply is not provided. Works OK.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    It gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using on my Dell Inspiron Ryzen 5 At first I had issues to download drivers from their site but after that worked I have had no issues using this for the past several weeks. Using UCB connections to a CNC, programmer, printer etc and they stay connected day after day and no issues with the two HDMI screens I am running from the laptop which I just leave closed and sitting on a shelf.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not Compatible With HP Omen 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP Omen 15 from like 2021/2-ish. I recently needed a docking station for it and happened to be at my local store looking at all of the different options. This one seemed to be the best one and nothing on the box stated that it would not be compatible with my device. It wasn't until I had gone through about an hour of setup, troubleshooting, and research that I found out that this item would not be compatible with my laptop. J5Create needs to be a lot more clear in their product descriptions, Quick Start guides, and website to show what devices will and won't be compatible with this item. So disappointed. I will have to return this item and I will not be trusting this brand until they clear up this issue. Shame on you J5.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Triple Display Docking Station requires that your HP Omen 15 supports an available USB-C port with DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.Please refer to the manufacturer of your hardware for more information on your device

      The Docking Station will also require an installation of a driver for the HDMI, VGA and Mic for proper functionality.. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Numerous ports to support several plug-ins.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completed my home office and I needed a dock that would allow me to use my work laptop and personal laptop for my two monitors. I picked this item up while I was in-store. Firstly, it's a well made device. It feels sturdy and all the inputs secure the connecters well. I love all of the connections it offers. It does its job fine as a dock, but that really all I can say about. One negative is that I had to install drivers in order for it to work properly. I've never had to do that for any of the docks I've used in the past, so keep that in mind if you have a work laptop because your IT security policy may not allow to install the drivers. Another thing that I'll count as a potential negative was that when I used the two HDMI outputs to my monitors, I had some weird screen mirroring on the far-right side of my secondary monitor. Tried different HDMI cables and the problem persisted. I ended up buying a Display Port cable for the secondary monitor and had no problems ever since. Also, this dock supports 3 monitors via VGA, HDMI and Display Port. You kind of have to pick and choose which connections you want use. One of the HDMI ports is linked to DP so you can't do HDMI/HDMI/DP. A triple monitor setup will have to involve the VGA connector (VGA/HDMI/HDMI or VGA, HDMI, DP).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    USB Type C docking station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a steal for the ports and the capacity of the docking station ports. Awesome deal on the price. My new works well with it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The triple display docking station has a lot of functionality for less cost. It works well with both PCs and Macs. We really appreciate you taking the time to share your experience.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    That’s my DOCk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Docking set up. Easy to use and install drivers, and quintessential if running multiple monitors for a laptop like I do for medical school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent, but not intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the longer cable and the way everything connects. It was not as intuitive as I would have liked, though I expected it from the 4 start comments I reviewed. It still occasionally takes my computer a reboot or two to snap to both monitors, but works OK once the computer senses all monitors. Like it, just not intuitive as I would have hoped for, even though I did install all the drivers it needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall - Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a Mac for work and wanted to extend its capabilities to monitors, USB slots, ethernet cord (when my wireless connection is acting) up, and a couple of other things. It's worth mentioning that I went through three different docking stations I purchased on Amazon and even though they claimed 'Mac compatibility', one thing or another wouldn't work. With one, the Mac wouldn't shut down or go to sleep - thought it was the settings, but that wasn't the case. Another didn't allow me to project two monitors even though it claimed it did (sigh). What's worse, a month or so ago, an update was pushed out by Apple that did not permit non-certified docking stations to be used so future hardware problems can be prevented. Annoying but understandable. I chatted with a colleague at work who recommended a couple of brands he uses for his Mac. Based on some heavy duty research, I ended up settling on this guy and then crossed my fingers. So far it works but, specifically in my situation, there was an issue of not being able to have my two Dell monitors extended. I was under the impression if I plugged them in the j5create, one via HDMI port, and another in the DPA (bought a little HDMI adapter for it), that all would work. What I failed to realize is that the USB Type-C cable isn't strong enough to support output for two monitors, so what I ended up doing is getting a USB-C to HDMI cable and plugged the second monitor directly into the Mac. I could have easily misunderstood the capabilities of this particular docking station, but the Mac goes to sleep and shuts off fine now. Monitor extension could present a problem for Mac users whose laptops only have two Thunderbolt ports because they'll use up the ports. I lucked out because mine has four.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      SonosFan, We're glad to hear the JCD543 is meeting your expectations and providing you all the external displays necessary.
      Regards,
      j5create j5create