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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,998 reviews
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    J5create

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, sleek, and doesn’t take much space. Has all the ports you need to run 2 monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, simple and does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first picked up the IOGear version of this dock which was a little more and it worked but stopped working after a few weeks of use for reasons unknown. Tried updating the firmware and drivers to no avail. I saw this one and was hesitant due to the price but I’m glad I went with this one, it worked and all my monitors work without issue. A few months and no issues. While you do not need to install drivers for this dock, it is strongly recommended that you do so that your system can recognize all of the ports and displays easily.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey DrizzyDre, we appreciate you taking the time to leave a review on the JCD543. If you have any issues, questions, or concerns, please don't hesitate to contact support.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Watch the How to Videos if connecting a Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this J5Create Docking Station for our MacBook Air. The rep in the Apple section of our store recommended it and the clean, slim line design was appealing. I followed the simple instructions and was still having trouble connecting the other monitors. J5Create does not mention that they have a YouTube channel with “How to” videos for troubleshooting however they do and after finding these it made this product very easy to use. We ended up purchasing another one for our other PC computer and it works great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Depending on what operating system you have, different instructions apply; we do offer customer support in the case where the customer would like to call in and speak to a representative and we will either get the device working, or we will recommend a device that will work for you.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to run 4 screens (max): 2-HDMI (or 1-HDMI, 1-DVI), 1 VGA, and the laptop screen. it eats up about .4gb of memory running but worth it; CPU idles at 2% with no apps running. The Vga is a little fuzzy but still worth it and I'm running intel 630 graphics with shared memory on the laptop. Overall very impressive. with all the options.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Rome, Impressive quality and performance is part of the deal with the JCD543, it's 13 in 1 architecture makes an attractive choice.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Good Dock for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid docking station so far. No issues with multi screens and plenty of ports. Definitely more bang for the buck compared to Microsoft’s suggested station which has fewer ports.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of this dock. It is out of sight, and it is simple to set up. However, I use a dual monitor system, and for some reason, oftentimes one of the monitors does not receive a signal, which results in the loss of the monitor. I have found that unplugging and replugging in the monitor HDMI cable to the dock will usually resolve the problem. Like anything else, I’m happy with it when it works, and not so much when it doesn’t.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode. For troubleshooting, please uninstall and reinstall drivers. Update computer such as BIOS, chipset, S&H drivers, etc. Test with another HDMI cable or HDMI port on monitor. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    USB-C docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is perfect for power users and people who want two screens with the use of a laptop. Was easily able to hookup my work computer via USB C and get my 2 monitors, mouse and keyboard working on it with no issues. You will need to install software for it to work on your computer, so if your work organization doesn't allow that you should ask your workplace if they provide docking stations before purchasing.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Cheers! j5create

  • Rated 5 out of 5 stars

    Perfect Permanent Dock for MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift for my wife, and replaces an earlier dock she had. The dock she had before had issues with falling out of the ports on the side of the MacBook Pro because it was not tight enough, and also had issues with not enough ports. This j5Create dock solved every single one of those problem, plus takes up zero space on the desk since it sits under the front of the MacBook Pro. Frankly, its the perfect dock for a permanent style dock.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is not compatible with the 2021 MacBook Pro/M1 Big Sur. The usb ports work, but hdmi and display port functionality cannot work because of adapter hardware incompatibility with Apple M1 Silicon. This is the manufacture’s response received 29 days after my initial support email. “Unfortunately, j5create driver-based display adapters and docking stations (like the JCD543) are not fully compatible with M1 Chip Mac computers at this time. This is because M1 Macs use an entirely different processor architecture that does not allow our drivers to properly install. “ The outside packaging makes no mention of this, nor did the Best Buy associate. I am stuck with a very expensive USB adapter. Not happy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We are working on an M1 driver to be released soon. Please check our website for the latest updates. I apologize for the inconvenience. j5create

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product for the intended use. Slik design and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and does what I need to do. I use a surface laptop and was able to extend it to my dual monitor setup. Think a fair price would be $100.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Bryan,
      Easy setup is an important feature with any computer peripheral. While the JCD543 does require drivers some operating systems will automatically install them. We appreciate your feedback regarding the price point of the docking station.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Updated quickly and it work amazingly. Increases the laptop, so that there is space beneath it and is air cooled.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The triple display docking station is great because it is designed for a laptop to sit on top of it. Space saving measures like these are really great. Thank you for taking your time to review the docking station. Have a nice day.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Good docking station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good docking station at a great price. Shape gives a nice spot to rest laptop and has extra video port. Coworker has previous generation too-that one is 4 years old and working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Easy Use Docking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for this laptop dock. Easy to use. Very portable. More than enough ports to handle most users needs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Happy to hear that you found the dock to be a good value. One great feature is that you can rest your laptop on top of the dock, so it does not take up as much space in your work area. We appreciate that you chose a j5create docking station.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Good docking station for the multi-monitor setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good docking station for the most part. It is a cheaper docking station, but is good for my multi-monitor and work laptop workstation at home.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am happy that the JCD543 is working out for you. The JCD543 will support up to 3 additional monitors for your computer. Thanks for posting the review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    decent docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my needs, but d orsnt always accept usb plug-ins. For the price it works well and enables me to plug usb and hdmi into my laptop that has no such drives.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Joe!

      I'm glad to hear that the JCD543 has helped you out. If you would contact my customer service team, we would be more than happy to troubleshoot the problems you're having with the recognition of some of your devices. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works like it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as i had hoped but for the price it works great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. gives all the hookups I need and prob more. One star markdown because it gets a little warm though its prob expected.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation. We appreciate your feedback on the Dock. Have a great day! j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Works with MacBook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several like this. This does better than a couple of the others that do not connect on regular basis with USB 3. This seems to recognize the USB on pretty regular basis

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Drduck, if you are experiencing intermittent connection with your JCD543, please don't hesitate to contact support on the casing and an agent will gladly diagnose, troubleshoot and offer solutions. If deemed to be defective, we'll happily exchange it under the manufacturer's two year warranty.
      Respectfully,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    USB port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is good because it offers a lot of options but did not work in my older MacBook which I wish I had realized

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. Thanks, Janc and enjoy! j5create