Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3027 reviews
(3,027 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent, simple and does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first picked up the IOGear version of this dock which was a little more and it worked but stopped working after a few weeks of use for reasons unknown. Tried updating the firmware and drivers to no avail. I saw this one and was hesitant due to the price but I’m glad I went with this one, it worked and all my monitors work without issue. A few months and no issues. While you do not need to install drivers for this dock, it is strongly recommended that you do so that your system can recognize all of the ports and displays easily.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey DrizzyDre, we appreciate you taking the time to leave a review on the JCD543. If you have any issues, questions, or concerns, please don't hesitate to contact support.
Cordially,
j5create
Rated 5 out of 5 stars
Overall - Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given a Mac for work and wanted to extend its capabilities to monitors, USB slots, ethernet cord (when my wireless connection is acting) up, and a couple of other things. It's worth mentioning that I went through three different docking stations I purchased on Amazon and even though they claimed 'Mac compatibility', one thing or another wouldn't work. With one, the Mac wouldn't shut down or go to sleep - thought it was the settings, but that wasn't the case. Another didn't allow me to project two monitors even though it claimed it did (sigh). What's worse, a month or so ago, an update was pushed out by Apple that did not permit non-certified docking stations to be used so future hardware problems can be prevented. Annoying but understandable. I chatted with a colleague at work who recommended a couple of brands he uses for his Mac. Based on some heavy duty research, I ended up settling on this guy and then crossed my fingers. So far it works but, specifically in my situation, there was an issue of not being able to have my two Dell monitors extended. I was under the impression if I plugged them in the j5create, one via HDMI port, and another in the DPA (bought a little HDMI adapter for it), that all would work. What I failed to realize is that the USB Type-C cable isn't strong enough to support output for two monitors, so what I ended up doing is getting a USB-C to HDMI cable and plugged the second monitor directly into the Mac. I could have easily misunderstood the capabilities of this particular docking station, but the Mac goes to sleep and shuts off fine now. Monitor extension could present a problem for Mac users whose laptops only have two Thunderbolt ports because they'll use up the ports. I lucked out because mine has four.
I would recommend this to a friendBrand response from J5create Team
Posted .SonosFan, We're glad to hear the JCD543 is meeting your expectations and providing you all the external displays necessary.
Regards,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Watch the How to Videos if connecting a Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this J5Create Docking Station for our MacBook Air. The rep in the Apple section of our store recommended it and the clean, slim line design was appealing. I followed the simple instructions and was still having trouble connecting the other monitors. J5Create does not mention that they have a YouTube channel with “How to” videos for troubleshooting however they do and after finding these it made this product very easy to use. We ended up purchasing another one for our other PC computer and it works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Depending on what operating system you have, different instructions apply; we do offer customer support in the case where the customer would like to call in and speak to a representative and we will either get the device working, or we will recommend a device that will work for you.
Sincerely,
j5create
Rated 5 out of 5 stars
Value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase and I am very happy with this product. Helps to manage my desk.
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This allows me to run 4 screens (max): 2-HDMI (or 1-HDMI, 1-DVI), 1 VGA, and the laptop screen. it eats up about .4gb of memory running but worth it; CPU idles at 2% with no apps running. The Vga is a little fuzzy but still worth it and I'm running intel 630 graphics with shared memory on the laptop. Overall very impressive. with all the options.
I would recommend this to a friendBrand response from J5create Team
Posted .Rome, Impressive quality and performance is part of the deal with the JCD543, it's 13 in 1 architecture makes an attractive choice.
Gratefully,
j5create
- Cons mentioned:Power supply
Rated 4 out of 5 stars
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but directions are minimal and power supply is not provided. Works OK.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Versatile product and Simple set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very easy to set up and plug in. I use dual monitors attached to this unit via my laptop. It all works wonderfully and I'm very pleased with how simple it was to set up. It also has much more capacity to handle other external products!
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Numerous ports to support several plug-ins.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
J5create
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim, sleek, and doesn’t take much space. Has all the ports you need to run 2 monitors.
I would recommend this to a friend Rated 4 out of 5 stars
Decent, but not intuitive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the longer cable and the way everything connects. It was not as intuitive as I would have liked, though I expected it from the 4 start comments I reviewed. It still occasionally takes my computer a reboot or two to snap to both monitors, but works OK once the computer senses all monitors. Like it, just not intuitive as I would have hoped for, even though I did install all the drivers it needed.
I would recommend this to a friendRated 3 out of 5 stars
Great when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design of this dock. It is out of sight, and it is simple to set up. However, I use a dual monitor system, and for some reason, oftentimes one of the monitors does not receive a signal, which results in the loss of the monitor. I have found that unplugging and replugging in the monitor HDMI cable to the dock will usually resolve the problem. Like anything else, I’m happy with it when it works, and not so much when it doesn’t.
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode. For troubleshooting, please uninstall and reinstall drivers. Update computer such as BIOS, chipset, S&H drivers, etc. Test with another HDMI cable or HDMI port on monitor.
- Pros mentioned:Ports
Rated 5 out of 5 stars
docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has all ports you will ever need- long and slim- fits well on the desk
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best I have had. Display Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Plenty of ports and no power needed.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Permanent Dock for MacBook Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased as a gift for my wife, and replaces an earlier dock she had. The dock she had before had issues with falling out of the ports on the side of the MacBook Pro because it was not tight enough, and also had issues with not enough ports. This j5Create dock solved every single one of those problem, plus takes up zero space on the desk since it sits under the front of the MacBook Pro. Frankly, its the perfect dock for a permanent style dock.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Does the job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up and does what I need to do. I use a surface laptop and was able to extend it to my dual monitor setup. Think a fair price would be $100.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Bryan,
Easy setup is an important feature with any computer peripheral. While the JCD543 does require drivers some operating systems will automatically install them. We appreciate your feedback regarding the price point of the docking station.
Thank you,
j5create
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
USB-C docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is perfect for power users and people who want two screens with the use of a laptop. Was easily able to hookup my work computer via USB C and get my 2 monitors, mouse and keyboard working on it with no issues. You will need to install software for it to work on your computer, so if your work organization doesn't allow that you should ask your workplace if they provide docking stations before purchasing.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Cheers!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station that has all the ports you need. It was super easy to setup and use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek. Updated quickly and it work amazingly. Increases the laptop, so that there is space beneath it and is air cooled.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The triple display docking station is great because it is designed for a laptop to sit on top of it. Space saving measures like these are really great. Thank you for taking your time to review the docking station. Have a nice day.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Why Didn't I Get One of These Before?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to not have to reach under my desk to plug in my laptop to charge any more. The docking station sits off to the side on my desk, making it very convenient for me to plug into my laptop.
I would recommend this to a friend - Pros mentioned:Usb-cCons mentioned:Compatibility
Rated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is not compatible with the 2021 MacBook Pro/M1 Big Sur. The usb ports work, but hdmi and display port functionality cannot work because of adapter hardware incompatibility with Apple M1 Silicon. This is the manufacture’s response received 29 days after my initial support email. “Unfortunately, j5create driver-based display adapters and docking stations (like the JCD543) are not fully compatible with M1 Chip Mac computers at this time. This is because M1 Macs use an entirely different processor architecture that does not allow our drivers to properly install. “ The outside packaging makes no mention of this, nor did the Best Buy associate. I am stuck with a very expensive USB adapter. Not happy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We are working on an M1 driver to be released soon. Please check our website for the latest updates. I apologize for the inconvenience.







