Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Nice accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use. Super flexible. Seamlessly integrates multiple monitors. Really good value for the price.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs.
- Pros mentioned:Connectivity
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this dock for 3 weeks now and no issues so far. Being able to connect 2 monitors is awesome. Makes it easier to get more work done.
I would recommend this to a friendBrand response from J5create Team
Posted .Getting more done is now doable with the JCD543; it's unique design and different capabilities makes this a stand out form the rest on the market - thanks for the positive review!
Appreciatively,
j5create
USB Type -C Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works very well. Only intermitted a few times buy overall a good purchase.
I would recommend this to a friend- Pros mentioned:Ports
Lots of ports. But no power source
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock has a lot of ports, which is great! But the fact that it doesn't include a power cord certainly makes you question the overall value.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to hear that you are pleased with the JCD543. The JCD543 Triple Display Docking Station does not require to have a power adapter plugged into it to work. The JCD543 if powered by the computer that it is plugged into. The optional power adapter is for pass through charging for your laptop.
Thank you,
j5create
Love the ports / Kills the wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved the convenience of having more ports added. Shortly after plugging into the base I started to notice that my WiFi signal was low, then too week to host a call all over an otherwise flawless connection. I would unplug and the signals fine. I’ve isolated to a small amount if interference, of some kind, emitting by the base itself that interferes with the WiFi. When using, I would suggest plugging in but kit sitting you MacBook directly on top of it and try leaving a little distance between the base and your laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey CDotB, we greatly value the positive input on the JCD543 device. However, it seems that some MacBook models may cause radio frequency interference. We would recommend contacting Mac Support for further assistance on that issue. ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
usage to you and your colleagues.
Just FYI, we also provide both Spanish and English speaking Technical Support. Thanks again!
- Cons mentioned:Power supply
It does what you want it to do at reasonable cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this with a Dell XPS laptop, tied to an Epson ET-8700 printer, a full size mechanical keyboard, and a large screen monitor. It was easy to set up and it works well. The only reason I can't give it more than three stars is that it requires tethering to a separate power cord; I would think it would be a lot more convenient if there was pass through power on this.
I would recommend this to a friendBrand response from J5create Team
Posted .Jeff, in regards to the JCD543 working with your printer, monitor and mechanical keyboard; I'm glad to hear it. The 13 in 1 docking station was specifically designed to have all your needs plugged into one.
Sincerely,
j5create
- Pros mentioned:Usb-cCons mentioned:Compatibility
No multiple displays with MacBook pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station had everything I needed to hook up my two displays. I had been looking for a dock with both an hdmi and vga output. But apparently, it does not work as intended with macbooks. It was all over j5create's website but there was no indication before purchasing. Otherwise, this would have worked well.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are currently working on updated drivers that will allow our devices to work with Big Sur. As of today 12/21/2020 we do not have an ETA on when the drivers are going to be released. We will have an announcement on our website when the drivers are ready. Then you will be able to install the updated drivers and get both monitors to work with your computer. Your patience is appreciated.
Thank you,
j5create
- Pros mentioned:Ease of use
Makes docking and portability easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great allowing me to easily go from my home office to my office with just plugging and unplugging one cord. Great.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. Just connect, disconnect and connect to another computer when needed. Take care.
- Pros mentioned:Overall performance
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, easy to use, seems well designed, no issues so far.
I would recommend this to a friend - Pros mentioned:Ports
almost perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to expand your ports. It would be better if it had a port or plae to plug in my laptop.
I would recommend this to a friend Almost great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has performed as expected. I purchased this docking Station device because of all the variance of chargers and interfaces available- especially with the USB-C Triple display for multi monitor setup. This device plugged and played with Windows. If using it with Mac devices and laptops it will need the (web-based located) drivers downloaded on to it. The USB built into this device will not run the regular USB Mac SuperDrive from Apple as they are not a powered USB input.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Airbr, thank you for posting your review. It is possible that the SuperDrive requires more power to power on the unit. You could try connecting your power brick to the Dock to see if it will supply more power. If you have any questions, please feel free to call in and we'll be glad to assist you. j5create.
Works, but not consistently
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this docking station, but I seem to have a lot of issues with it. It gets very hot and periodically stops working, causing my mouse and keyboard to freeze or the external monitors to disconnect. I downloaded the driver from the j5create website, hopeful it might resolve the issue, but it didn't help. Overall, it works, but the periodic shut downs cause issues in productivity.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. It sounds as though there may be a firmware issue. If you would please contact us, we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, No issues. Easy setup and connection
I would recommend this to a friend A decent small dock for some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fiddly to set up, awkward positioning of plugs and power. Just not right me. Nice size though.
I would recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Usb-c
Would not recognize 2nd monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this home and use on my 2 brand new Samsung 27' curved and a 27' flat panel Samsung monitors. I followed the instructions in the manual to make sure it would work. This unit has 2 DP and 1 HDMI. One of the display ports would not recognize the second monitor. I moved cables from port to port and that 2nd port never picked up. I never even got a chance to use all three monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback. I hope that I can clear up some of the difficulty that you are having with the docking station. If you are looking at the display outputs on the back of the docking station; the first two on the left are HDMI and DP. Only one of these two can be used at a time. Going to the right there is another HDMI port and a VGA port. Both of those can be used simultaneously together with one of the first two ports. If you have any further questions I would recommend that you contacting our customer service team. They can assist with troubleshooting or any other questions that you may have. Their contact information is on the product packaging and on our website under the ‘Support’ drop down.
Thank you,
The j5create team
Very good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does what I hoped it would do, allow me to run 3 monitors off my laptop. The reason it's not a 5 star review is that the power pass-through is not at the exact spec of my laptop so I get a weird warning on reboot. It seems to charge fine, but the warning is annoying.
I would recommend this to a friendDocking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these on all my office set ups for my employees
I would recommend this to a friendDidn’t work with my laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not powerful enough for my work laptop. No fault of the item.
I would recommend this to a friend- Cons mentioned:Compatibility
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to work with my new Alienware - 16X Aurora 16" 240Hz Gaming Laptop WQXGA. It doesn’t. Attached two external hard drives and system locks up. Waste of money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .For best results when using high-powered USB devices, we recommend attaching a USB-C power adapter to the dock’s power delivery port. We advise connecting no more than one bus-powered external hard drive at a time to the Dock. Connecting multiple bus-powered drives may cause system instability.
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dock station east to set up looks good should be a good fit
I would recommend this to a friend