Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Overall performance
Versatility is key with this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great meets all my needs . I really like physical Ethernet network Connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station has a lot of features in a convenient package. I am hearing more and more people that are wanting wired Ethernet connections instead of Wi-Fi. Thank you for sharing your feedback.
Cheers,
j5create
Style and Functionality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic idea! I love this docking station. It fits my HP Envy perfectly and is compact enough to not demand more space like side docking stations. I recommend this product for students and multi-external devices.
I would recommend this to a friend- Cons mentioned:Compatibility
Stop carrying these until properly supported
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy- Why are you still carrying and promoting J5 products when they don't work???? I've spent $200 the last month on multiple J5 docks for my 2019 Macbook Pro at the suggestion of your in-store sales people. NONE of them work properly with Big Sur. Call J5 support and they tell you they'll put you on a mailing list for when their developers get around to it. Called them this morning and their response is "roll back to Catalina and it will work". If you're going to continue selling product that doesn't work as promised at least put a disclaimer on it stating "does not work with current operating platforms". Stop wasting your customer's time and money selling product that doesn't work as advertised. Third trip to the store and multiple support phone calls with Total Tech support and I just ended up buying two Type C to HDMI connectors so I have something reliable. I'm not asking for out-of-the-box solutions. I just want to connect 2 monitors to a Mac....
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We regret to hear your frustration with the docking station. The Big Sur operating system is significantly different than previous versions of MacOS and new drivers need to be created from the ground up. Our developers are actively working on the updated drivers. There will be a notice on the j5create website once the drivers are released. As our customer support agent mentioned the JCD543 is still compatible with MacOS 10.8 to 10.15 and Windows 10. We appreciate your patience.
Thank you,
j5create
Extra Ports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient to have extra ports for accessories to run the laptop.
I would recommend this to a friend- Pros mentioned:Connectivity
The swiss army of docking stations!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget has every possible connection you might ever need. It's not cheap but totally worth it if you have multiple accessories plugged into your laptop and then take the computer home or to the office every day. Time and effort saver not having to unplug and re-plug all those accessories over and over.
I would recommend this to a friend Not compatible for refresh rates over 60 Hz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good docking station, but it does not support higher refresh rates over 60 Hz. My new monitor supports 180Hz, and this was not compatible.
I would recommend this to a friendJ5Create
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason i gave it a 3 star is because I had to download a program to view my other files. Probably my lap top is old. I was empress with the quality and all the different cards it can read.
I would recommend this to a friend- Pros mentioned:Ports
Nice Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has more ports than I presently need, but it is nice to have a few additional ports should i need them in the future.
I would recommend this to a friend - Cons mentioned:Compatibility
MAC Users BEWARE - Not Compatible w OS BigSur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the number of ports and purchased specifically for DVI option. That said, it feels like it has the durability of a child's toy. For the price I was happy with it. However, after owning it for just about 45 days, my MacBook automatically updated to macOS BigSur Version 11.0.1. This made this Docking Station obsolete in the span on one hour. j5Create states on the website and in customer service that no drivers are avail to correct this and no timeline is given to correct it at the moment. I would check whether this is avail before buying.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
As of 12/07/2020 we currently do not have drivers compatible with Big Sur. We are currently working on the driver software, but do not have an ETA. Regarding the durability of the JCD543 we have done extensive impromptu drop testing on the dock here in the office and have not yet broken it. I would not recommend testing this at home, but I believe that the JCD543 would survive an incidental fall.
Thank you,
j5create
- Pros mentioned:Ease of use
Easy to use and great port options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was easy to set up. It does not require power, but you can plug power into it. This was purchased to allow use of multiple screens when using my work laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday for my home office and I love it, no issues or concerns.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Purchase: Dock is a Time Saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Because of this item, I don't have to switch back and forth between mouse and keyboard when switching between work and personal computers.
I would recommend this to a friend - Pros mentioned:Usb-c
pretty good for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes interrupts my Dell laptop boot cycle, but that could be my laptop. I needed a duel display usb-c docking station and this one is pretty good.
I would recommend this to a friend Lots of connections
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this docking station based on a Best Buy associate’s recommendation. We’re really happy with it. The only hesitation we have is that we don’t know if it’s the docking station or if something is defective in our new laptop because the USB port the docking station was connected into became defective and is not recognizing at of the connections after almost a month’s worth of use. We’ve exchanged the docking station for a new one exactly the same. Time will tell.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. Issues like this are covered by our two year warranty and we would be more than happy to help troubleshoot this with you and find the cause. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Good Dock for New MacBooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enables multiple external displays with MacBooks. Newest Firmware Release Jun 2020 greatly improved functionality.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has suited your needs and made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the supoort tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Overall performance
great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have it but have never used it do get it is great
I would recommend this to a friend - Cons mentioned:Power supply
Serves a purpose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple computers with different configurations, the USB C cable should be easier to transition from one side to the other. Also, where is the power supply? I had to use a spare phone charger to get this device to work
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station does not come with a power supply. However, the JCD543P USB-C Triple Display Docking Station with 100W PD Adapter does come with one. The JUP2290C (100W Super Charger) or (JUP34108 108W PD USB-C Super Charger), will work towards the Dock.
- Pros mentioned:Ports
Not going to speak Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a solution for a laptop I wanted to run dual monitors on. Only one of the monitor ports worked. It could have been user error but I attempted to figure it out for a week. I eventually just hooked one up to the device and the other to the laptop. Sub ports work :) Anyway I guess it can work for something other than multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Claude,
If you still are not able to get all of the monitors to work with the JCD543 our customer support team can provide troubleshooting assistance. Our contact information can be found under the ‘Support’ drop down on the j5create website. I hope that we can get the docking station up and running for you.
Thank you,
j5create
- Pros mentioned:Ease of use
OMG How did I live without this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't understand how I ever worked without this. The ease of just plugging in one cord when locating the laptop is so awesome, rather than plugging in monitor, audio, network, wireless mouse, etc. It has a very low profile and raises up the laptop perfectly, giving it a bit more space to bring cooling air in and easier to type on.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback on the Dock. Glad it has all the right connections for you. Take care, GaryE.
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, easy to set up and easy to use very practical
I would recommend this to a friend