Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3027 reviews
(3,027 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Works on one MacBook Pro, but not on two others...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does an exceptional job on one of my three MacBook Pros. I tried on one to no avail, then a second where it performed as expected, and finally on a third where it failed.I run MacBooks in three different rooms. I wanted to try this out before buying two additional docking stations. I did not buy more of these.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I deeply regret to hear about the experience you had with the JCD543. Because the dock requires DP alt mode/Thunderbolt 3 capabilities for full functionality, you may not obtain the full potential of the station. In order to troubleshoot and ensure you can take advantage of the dock, please reach out to support and an agent will be more than happy to look up the specs of your computer and determine compatibility. If needed, we will make recommendations for other models that will work for you.
Respectfully,
j5create
Rated 4 out of 5 stars
J5create Docking Station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this docking station because I purchased a new laptop and needed a docking station with a lot of ports. I had to return this because it did not have enough HDMI ports and other important ports needed for cameras and other laptop. Did not get to use this because it was returned.
I would recommend this to a friendRated 4 out of 5 stars
Value for money, get the job done
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. But had to request a replacement for the first one due to one of the HDMI ports stopped functioning after few days of purchased.
I would recommend this to a friend- Pros mentioned:Ports
Rated 4 out of 5 stars
Work from home choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many ports a works well for working from home, doesn't hog desk space.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Almost a decent usb-c hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a new MacBook M1 Pro. I w aged to use 2 monitors. It would go work and then stop supporting both monitors. I determined the driver for the product was not updated for the M1Pro chip so I returned it. It’s probably a decent device, just needs to be updated for the newest systems to work properly.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP ports are PnP, no driver required. The HDMI and VGA, requires a driver. Please uninstall and reinstall the drivers without the Dock connected. Text with another video cable. ** Feel free to contact j5create Technical Support if you require further assistance.
- Pros mentioned:Ports
Rated 5 out of 5 stars
Excellent Docking Station for multiple devices.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent charging station when you need additional ports. I was using a Mini Dock on my laptop based system then decided to add a couple of extra devices. The additional ports gave me the flexibility I needed,
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
The swiss army of docking stations!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget has every possible connection you might ever need. It's not cheap but totally worth it if you have multiple accessories plugged into your laptop and then take the computer home or to the office every day. Time and effort saver not having to unplug and re-plug all those accessories over and over.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Stop carrying these until properly supported
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy- Why are you still carrying and promoting J5 products when they don't work???? I've spent $200 the last month on multiple J5 docks for my 2019 Macbook Pro at the suggestion of your in-store sales people. NONE of them work properly with Big Sur. Call J5 support and they tell you they'll put you on a mailing list for when their developers get around to it. Called them this morning and their response is "roll back to Catalina and it will work". If you're going to continue selling product that doesn't work as promised at least put a disclaimer on it stating "does not work with current operating platforms". Stop wasting your customer's time and money selling product that doesn't work as advertised. Third trip to the store and multiple support phone calls with Total Tech support and I just ended up buying two Type C to HDMI connectors so I have something reliable. I'm not asking for out-of-the-box solutions. I just want to connect 2 monitors to a Mac....
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We regret to hear your frustration with the docking station. The Big Sur operating system is significantly different than previous versions of MacOS and new drivers need to be created from the ground up. Our developers are actively working on the updated drivers. There will be a notice on the j5create website once the drivers are released. As our customer support agent mentioned the JCD543 is still compatible with MacOS 10.8 to 10.15 and Windows 10. We appreciate your patience.
Thank you,
j5create
Rated 4 out of 5 stars
Lots of connections
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this docking station based on a Best Buy associate’s recommendation. We’re really happy with it. The only hesitation we have is that we don’t know if it’s the docking station or if something is defective in our new laptop because the USB port the docking station was connected into became defective and is not recognizing at of the connections after almost a month’s worth of use. We’ve exchanged the docking station for a new one exactly the same. Time will tell.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. Issues like this are covered by our two year warranty and we would be more than happy to help troubleshoot this with you and find the cause. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Dock for New MacBooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enables multiple external displays with MacBooks. Newest Firmware Release Jun 2020 greatly improved functionality.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has suited your needs and made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the supoort tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Rated 5 out of 5 stars
Great cost effective docking solution.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and seamlessly. Easy to set up on a Windows Latitude running Windows 10 Pro. The wedge design is nice to set laptop on to elevate and does not have to be used that way if it is not the desired set up.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
OMG How did I live without this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't understand how I ever worked without this. The ease of just plugging in one cord when locating the laptop is so awesome, rather than plugging in monitor, audio, network, wireless mouse, etc. It has a very low profile and raises up the laptop perfectly, giving it a bit more space to bring cooling air in and easier to type on.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback on the Dock. Glad it has all the right connections for you. Take care, GaryE.
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
MAC Users BEWARE - Not Compatible w OS BigSur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the number of ports and purchased specifically for DVI option. That said, it feels like it has the durability of a child's toy. For the price I was happy with it. However, after owning it for just about 45 days, my MacBook automatically updated to macOS BigSur Version 11.0.1. This made this Docking Station obsolete in the span on one hour. j5Create states on the website and in customer service that no drivers are avail to correct this and no timeline is given to correct it at the moment. I would check whether this is avail before buying.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
As of 12/07/2020 we currently do not have drivers compatible with Big Sur. We are currently working on the driver software, but do not have an ETA. Regarding the durability of the JCD543 we have done extensive impromptu drop testing on the dock here in the office and have not yet broken it. I would not recommend testing this at home, but I believe that the JCD543 would survive an incidental fall.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my needs exactly. Allowed me to put 2 monitors, keyboard, and a mouse into it. I only have to plug the docking station into my laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Style and Functionality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic idea! I love this docking station. It fits my HP Envy perfectly and is compact enough to not demand more space like side docking stations. I recommend this product for students and multi-external devices.
I would recommend this to a friend- Pros mentioned:Ports
Rated 3 out of 5 stars
Not going to speak Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a solution for a laptop I wanted to run dual monitors on. Only one of the monitor ports worked. It could have been user error but I attempted to figure it out for a week. I eventually just hooked one up to the device and the other to the laptop. Sub ports work :) Anyway I guess it can work for something other than multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Claude,
If you still are not able to get all of the monitors to work with the JCD543 our customer support team can provide troubleshooting assistance. Our contact information can be found under the ‘Support’ drop down on the j5create website. I hope that we can get the docking station up and running for you.
Thank you,
j5create
Rated 5 out of 5 stars
Great Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my office so I could take my laptop back and forth without a lot of hassle. Bingo, hit the nail on the head. Allows me to keep all my peripherals connected, plug into my laptop's USB C, and I am operational. Love the Ethernet connection, multiple monitors, extra ports, and of course the sleek design. I absolutely love this thin.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi War985, thanks for taking the time to write us your feedback on the Docking Station. We're happy to hear that the product has what you need to accomplish your everyday task. Have a great day! j5create.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product as advertised, works like a dream. I would def. recommend this.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our device, Mike.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Loveit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy to use and so affordable to carry love it
I would recommend this to a friendBrand response from J5create Team
Posted .All in one device, great for creating a workstation. Thank you for your review!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
One plug to laptop simplifies portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my HP SPECTRE laptop and an external charger. By just plugging in one cable into a USB-C port, I can charge my laptop and greatly expand the number of ports to support external hard drives or other accessories. It greatly improves the portability of my laptop since one plug handles everything.
I would recommend this to a friendBrand response from J5create Team
Posted .With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter.







