Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good Dock for New MacBooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enables multiple external displays with MacBooks. Newest Firmware Release Jun 2020 greatly improved functionality.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has suited your needs and made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the supoort tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
OMG How did I live without this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't understand how I ever worked without this. The ease of just plugging in one cord when locating the laptop is so awesome, rather than plugging in monitor, audio, network, wireless mouse, etc. It has a very low profile and raises up the laptop perfectly, giving it a bit more space to bring cooling air in and easier to type on.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback on the Dock. Glad it has all the right connections for you. Take care, GaryE.
- Cons mentioned:Compatibility
MAC Users BEWARE - Not Compatible w OS BigSur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the number of ports and purchased specifically for DVI option. That said, it feels like it has the durability of a child's toy. For the price I was happy with it. However, after owning it for just about 45 days, my MacBook automatically updated to macOS BigSur Version 11.0.1. This made this Docking Station obsolete in the span on one hour. j5Create states on the website and in customer service that no drivers are avail to correct this and no timeline is given to correct it at the moment. I would check whether this is avail before buying.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
As of 12/07/2020 we currently do not have drivers compatible with Big Sur. We are currently working on the driver software, but do not have an ETA. Regarding the durability of the JCD543 we have done extensive impromptu drop testing on the dock here in the office and have not yet broken it. I would not recommend testing this at home, but I believe that the JCD543 would survive an incidental fall.
Thank you,
j5create
- Pros mentioned:Ease of use
Easy to use and great port options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was easy to set up. It does not require power, but you can plug power into it. This was purchased to allow use of multiple screens when using my work laptop.
I would recommend this to a friend A decent small dock for some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fiddly to set up, awkward positioning of plugs and power. Just not right me. Nice size though.
I would recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Ease of use
Good Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product as advertised, works like a dream. I would def. recommend this.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our device, Mike.
- Pros mentioned:Ports
Nice Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has more ports than I presently need, but it is nice to have a few additional ports should i need them in the future.
I would recommend this to a friend Great Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my office so I could take my laptop back and forth without a lot of hassle. Bingo, hit the nail on the head. Allows me to keep all my peripherals connected, plug into my laptop's USB C, and I am operational. Love the Ethernet connection, multiple monitors, extra ports, and of course the sleek design. I absolutely love this thin.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi War985, thanks for taking the time to write us your feedback on the Docking Station. We're happy to hear that the product has what you need to accomplish your everyday task. Have a great day! j5create.
- Pros mentioned:Ease of use
Loveit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy to use and so affordable to carry love it
I would recommend this to a friendBrand response from J5create Team
Posted .All in one device, great for creating a workstation. Thank you for your review!
- Pros mentioned:Ease of use
Best Purchase: Dock is a Time Saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Because of this item, I don't have to switch back and forth between mouse and keyboard when switching between work and personal computers.
I would recommend this to a friend - Pros mentioned:Ease of use
One plug to laptop simplifies portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my HP SPECTRE laptop and an external charger. By just plugging in one cable into a USB-C port, I can charge my laptop and greatly expand the number of ports to support external hard drives or other accessories. It greatly improves the portability of my laptop since one plug handles everything.
I would recommend this to a friendBrand response from J5create Team
Posted .With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter.
- Pros mentioned:Ports
Not going to speak Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a solution for a laptop I wanted to run dual monitors on. Only one of the monitor ports worked. It could have been user error but I attempted to figure it out for a week. I eventually just hooked one up to the device and the other to the laptop. Sub ports work :) Anyway I guess it can work for something other than multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Claude,
If you still are not able to get all of the monitors to work with the JCD543 our customer support team can provide troubleshooting assistance. Our contact information can be found under the ‘Support’ drop down on the j5create website. I hope that we can get the docking station up and running for you.
Thank you,
j5create
- Pros mentioned:Usb-c
pretty good for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes interrupts my Dell laptop boot cycle, but that could be my laptop. I needed a duel display usb-c docking station and this one is pretty good.
I would recommend this to a friend - Pros mentioned:Ports
Has every port I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one docking station. I also purchased the power adapter for it and now only have to disconnect a single USB cable to take my laptop with me instead of multiple cables. Triple monitor support works great. Just be aware that one HDMI port and the Display Port Port cannot be used at the same time.
I would recommend this to a friend - Pros mentioned:Overall performance
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It meets the needs, but is not perfect..... ... ..............
I would recommend this to a friend - Pros mentioned:Ease of use
Great Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has made docking my laptop easy, and I am able to hook up multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .The ability to rest your laptop on the JCD543 on top of it's various ports makes the docking station one of a kind in the market and we glad to hear customers are happy with it.
Cordially,
j5create
- Cons mentioned:Power supply
Serves a purpose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple computers with different configurations, the USB C cable should be easier to transition from one side to the other. Also, where is the power supply? I had to use a spare phone charger to get this device to work
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station does not come with a power supply. However, the JCD543P USB-C Triple Display Docking Station with 100W PD Adapter does come with one. The JUP2290C (100W Super Charger) or (JUP34108 108W PD USB-C Super Charger), will work towards the Dock.
- Cons mentioned:Power supply
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. My only complaint is that you have to buy thr power supply separately.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings TL1K, thank you for liking our JCD543 product. There are 2 models, the JCD543P with power adapter and JCD543 without power adapter. You may also use your own power supply to charge your computer at the same time when using the docking station. Feel free to contact us if you have any questions and we'll gladly help you out. Best regards, j5create.
- Pros mentioned:Usb-c
Had Some Challenges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect by 2019 MacBook Pro to two external monitors, along with several peripherals. There are lots of ports and options, but this dock did not work well with my computer or MacOS. Pros: lots of USB ports, good power passthrough, and options for monitor connections (VGA, HDMI, and DP). Cons: 1. I had great difficulty after updating the OS to Catalina. J5Create was not prepared for the update, and took something close to two months to update their driver. Until then, only one external monitor would work. 2. In the last few months (maybe 6?) the monitors would lose connection with the computer for a split second, which would cause a freeze for a few seconds. Most of the time only one monitor would reconnect, while the other monitor was trying. Most of the time it would reconnect after 30 seconds or so. 3. I could never get the ethernet port to work. I plugged a cable directly from the router to the dock, but it would never sync up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for taking your time to share your feedback. Mac OS Catalina has some additional security features that need to be addressed when installing any third party driver software. Since Mac OS Catalina was release we have improved our process for installing the driver software. Regarding the issues that you are seeing with the Ethernet port and the screen flickering; I would recommend contacting j5create customer service for troubleshooting assistance. Our contact information can be found on our website under the ‘Support’ drop down. I hope that you will give us the opportunity to help get your docking station up and running.
Thank you,
j5create
- Pros mentioned:Ports
Adequate solution to using 2 monitors with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT is easy to use and I like the extra USB ports. However, I could never get the DP port to work, even though I had used the same DP cable to hook up to my laptop previously. So to use 2 monitors, I had to use the 2 HDMI ports. It is also quite long so it takes more room than I had wanted it to on my small desk.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, try using another DP cable and make sure the input source on the monitor is correct. For further trouble shooting the Dock, contact information is available on our website and they'll be glad to assist you. Thank you.