Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ports
Adequate solution to using 2 monitors with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT is easy to use and I like the extra USB ports. However, I could never get the DP port to work, even though I had used the same DP cable to hook up to my laptop previously. So to use 2 monitors, I had to use the 2 HDMI ports. It is also quite long so it takes more room than I had wanted it to on my small desk.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, try using another DP cable and make sure the input source on the monitor is correct. For further trouble shooting the Dock, contact information is available on our website and they'll be glad to assist you. Thank you.
- Pros mentioned:Ease of use
Good Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product as advertised, works like a dream. I would def. recommend this.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our device, Mike.
- Pros mentioned:Usb-c
Had Some Challenges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect by 2019 MacBook Pro to two external monitors, along with several peripherals. There are lots of ports and options, but this dock did not work well with my computer or MacOS. Pros: lots of USB ports, good power passthrough, and options for monitor connections (VGA, HDMI, and DP). Cons: 1. I had great difficulty after updating the OS to Catalina. J5Create was not prepared for the update, and took something close to two months to update their driver. Until then, only one external monitor would work. 2. In the last few months (maybe 6?) the monitors would lose connection with the computer for a split second, which would cause a freeze for a few seconds. Most of the time only one monitor would reconnect, while the other monitor was trying. Most of the time it would reconnect after 30 seconds or so. 3. I could never get the ethernet port to work. I plugged a cable directly from the router to the dock, but it would never sync up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for taking your time to share your feedback. Mac OS Catalina has some additional security features that need to be addressed when installing any third party driver software. Since Mac OS Catalina was release we have improved our process for installing the driver software. Regarding the issues that you are seeing with the Ethernet port and the screen flickering; I would recommend contacting j5create customer service for troubleshooting assistance. Our contact information can be found on our website under the ‘Support’ drop down. I hope that you will give us the opportunity to help get your docking station up and running.
Thank you,
j5create
Great Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my office so I could take my laptop back and forth without a lot of hassle. Bingo, hit the nail on the head. Allows me to keep all my peripherals connected, plug into my laptop's USB C, and I am operational. Love the Ethernet connection, multiple monitors, extra ports, and of course the sleek design. I absolutely love this thin.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi War985, thanks for taking the time to write us your feedback on the Docking Station. We're happy to hear that the product has what you need to accomplish your everyday task. Have a great day! j5create.
- Pros mentioned:Ease of use
Loveit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy to use and so affordable to carry love it
I would recommend this to a friendBrand response from J5create Team
Posted .All in one device, great for creating a workstation. Thank you for your review!
Not a great connector Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the product as priced. Some of the port not get connect with printer and while connect to laptop it’s work but connect to via hub it’s not working
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If the dock isn’t connected to a sufficient power source, some USB ports may not deliver full power (which can impact devices like printers).
The laptop’s USB-C port must support the correct features (such as USB Power Delivery). Some issues arise when using USB-C ports that lack full support.
Printers and other peripherals may require drivers or specific configurations which can behave differently when funneled through a hub or dock.
- Pros mentioned:Ease of use
One plug to laptop simplifies portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my HP SPECTRE laptop and an external charger. By just plugging in one cable into a USB-C port, I can charge my laptop and greatly expand the number of ports to support external hard drives or other accessories. It greatly improves the portability of my laptop since one plug handles everything.
I would recommend this to a friendBrand response from J5create Team
Posted .With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter.
- Pros mentioned:Ease of use
Great when ir works but some frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this with macbook pro. It took a long chat session with tech support. It’s great when it works but EVERYTIME I use the Mac not connected to the dock once I put it back on the dock it takes quite the process to get it to work on 2 monitors. It’s a 20-30 process to connect and get both monitors working It works flawlessly on my MSI laptop
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Kelly,
It is good to hear that our support team was able to assist you. Apple computers have additional security settings for third party peripherals that add some more steps to get them up and running. We appreciate your feedback on the device and your experience.
Have a good day,
j5Create
- Pros mentioned:Ports
Has every port I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one docking station. I also purchased the power adapter for it and now only have to disconnect a single USB cable to take my laptop with me instead of multiple cables. Triple monitor support works great. Just be aware that one HDMI port and the Display Port Port cannot be used at the same time.
I would recommend this to a friend - Pros mentioned:Overall performance
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It meets the needs, but is not perfect..... ... ..............
I would recommend this to a friend - Pros mentioned:Ease of use
Great adaptor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is great. It connects easily and allos me to use my large monitor easily. I can then quickly pop off the laptop to take it on the go!
I would recommend this to a friend j5create USB-C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is meeting my needs nicely. I have two monitors connected to it. What I love most about it is that it is not in the way because it fits nicely under the back of my computer. Awesome design!
I would recommend this to a friend- Pros mentioned:Ports
Good docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station works well, has all the ports I need
I would recommend this to a friend - Pros mentioned:Ease of use
Great Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has made docking my laptop easy, and I am able to hook up multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .The ability to rest your laptop on the JCD543 on top of it's various ports makes the docking station one of a kind in the market and we glad to hear customers are happy with it.
Cordially,
j5create
Great little Docking Station for my MacBook Pro.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I wish one of the USB-C ports was a Thunderbolt port. Other than that, I have no complaints.
I would recommend this to a friend- Pros mentioned:Ease of use
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is easy to use but it creates new directories for wach usb port.
I would recommend this to a friendBrand response from J5create Team
Posted .The dock provides a total of four USB 3.0 ports (1 USB-C and 3 USB Type-A ports), a Gigabit Ethernet port, SD/microSD card slots and a combo audio jack.
- Cons mentioned:Power supply
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. My only complaint is that you have to buy thr power supply separately.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings TL1K, thank you for liking our JCD543 product. There are 2 models, the JCD543P with power adapter and JCD543 without power adapter. You may also use your own power supply to charge your computer at the same time when using the docking station. Feel free to contact us if you have any questions and we'll gladly help you out. Best regards, j5create.
- Pros mentioned:Ports
Good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of ports. Still would have loved to have had one more USB 2.0 port.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports fast charging ( USB-A battery icon) and downstream (USB-A 3.0). Thank you for your feedback.
Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would recommend this to anyone looking for a dock
I would recommend this to a friend- Cons mentioned:Compatibility
Works, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to utilized my 2 extra monitors. Works okay, but not the greatest. I find that I have to keep unplugging the docking station from my laptop to resync the monitors. When it works, it's fine. If your computer goes into sleep mode, chances are you'll have to unplug and replug in the cable.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, please go to setting and select "what your computer does in sleep mode or clamed shelled", from the drop down menu. Thank you for your review.