Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3027 reviews
(3,027 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has made docking my laptop easy, and I am able to hook up multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .The ability to rest your laptop on the JCD543 on top of it's various ports makes the docking station one of a kind in the market and we glad to hear customers are happy with it.
Cordially,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Has every port I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one docking station. I also purchased the power adapter for it and now only have to disconnect a single USB cable to take my laptop with me instead of multiple cables. Triple monitor support works great. Just be aware that one HDMI port and the Display Port Port cannot be used at the same time.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 2 out of 5 stars
Had Some Challenges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect by 2019 MacBook Pro to two external monitors, along with several peripherals. There are lots of ports and options, but this dock did not work well with my computer or MacOS. Pros: lots of USB ports, good power passthrough, and options for monitor connections (VGA, HDMI, and DP). Cons: 1. I had great difficulty after updating the OS to Catalina. J5Create was not prepared for the update, and took something close to two months to update their driver. Until then, only one external monitor would work. 2. In the last few months (maybe 6?) the monitors would lose connection with the computer for a split second, which would cause a freeze for a few seconds. Most of the time only one monitor would reconnect, while the other monitor was trying. Most of the time it would reconnect after 30 seconds or so. 3. I could never get the ethernet port to work. I plugged a cable directly from the router to the dock, but it would never sync up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for taking your time to share your feedback. Mac OS Catalina has some additional security features that need to be addressed when installing any third party driver software. Since Mac OS Catalina was release we have improved our process for installing the driver software. Regarding the issues that you are seeing with the Ethernet port and the screen flickering; I would recommend contacting j5create customer service for troubleshooting assistance. Our contact information can be found on our website under the ‘Support’ drop down. I hope that you will give us the opportunity to help get your docking station up and running.
Thank you,
j5create
- Cons mentioned:Power supply
Rated 4 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. My only complaint is that you have to buy thr power supply separately.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings TL1K, thank you for liking our JCD543 product. There are 2 models, the JCD543P with power adapter and JCD543 without power adapter. You may also use your own power supply to charge your computer at the same time when using the docking station. Feel free to contact us if you have any questions and we'll gladly help you out. Best regards, j5create.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Great when ir works but some frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this with macbook pro. It took a long chat session with tech support. It’s great when it works but EVERYTIME I use the Mac not connected to the dock once I put it back on the dock it takes quite the process to get it to work on 2 monitors. It’s a 20-30 process to connect and get both monitors working It works flawlessly on my MSI laptop
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Kelly,
It is good to hear that our support team was able to assist you. Apple computers have additional security settings for third party peripherals that add some more steps to get them up and running. We appreciate your feedback on the device and your experience.
Have a good day,
j5Create
Rated 5 out of 5 stars
j5 Create rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station is state of the art in aesthetics and functionality.
I would recommend this to a friend- Pros mentioned:Ports
Rated 3 out of 5 stars
Adequate solution to using 2 monitors with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT is easy to use and I like the extra USB ports. However, I could never get the DP port to work, even though I had used the same DP cable to hook up to my laptop previously. So to use 2 monitors, I had to use the 2 HDMI ports. It is also quite long so it takes more room than I had wanted it to on my small desk.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, try using another DP cable and make sure the input source on the monitor is correct. For further trouble shooting the Dock, contact information is available on our website and they'll be glad to assist you. Thank you.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It meets the needs, but is not perfect..... ... ..............
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is easy to use but it creates new directories for wach usb port.
I would recommend this to a friendBrand response from J5create Team
Posted .The dock provides a total of four USB 3.0 ports (1 USB-C and 3 USB Type-A ports), a Gigabit Ethernet port, SD/microSD card slots and a combo audio jack.
- Pros mentioned:Ports
Rated 4 out of 5 stars
Good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of ports. Still would have loved to have had one more USB 2.0 port.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports fast charging ( USB-A battery icon) and downstream (USB-A 3.0). Thank you for your feedback.
Rated 4 out of 5 stars
Very nice addition to my desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale which was good because I needed to buy some extra stuff to get this to work. Definitely need a power supply so plan on extra money for that. I also needed a USB extension cord so overall it was a bit of an investment but the card reader is great and I have two solid state drives hooked up to this. This saved me from having to revamp my desktop and/or get a new one. I could see this being even more useful for a laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing the j5create triple display docking station. The docking station does not require an external power supply to function. This docking station is primarily designed to add functionality to laptops by adding up to 3 additional monitors plus many other ports. It is good to hear that you are getting use out of the dock.
Thanks,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Positive Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate all the ports and the increased angle of the computer keyboard. It is what I was looking for.
I would recommend this to a friend Rated 3 out of 5 stars
Thin docking station w/enough plugins
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, have another one I like better - this was nice as is thin & enough plugins in the back
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use and great port options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was easy to set up. It does not require power, but you can plug power into it. This was purchased to allow use of multiple screens when using my work laptop.
I would recommend this to a friend - Cons mentioned:Power supply
Rated 3 out of 5 stars
Serves a purpose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple computers with different configurations, the USB C cable should be easier to transition from one side to the other. Also, where is the power supply? I had to use a spare phone charger to get this device to work
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station does not come with a power supply. However, the JCD543P USB-C Triple Display Docking Station with 100W PD Adapter does come with one. The JUP2290C (100W Super Charger) or (JUP34108 108W PD USB-C Super Charger), will work towards the Dock.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, No issues. Easy setup and connection
I would recommend this to a friend Rated 4 out of 5 stars
Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would recommend this to anyone looking for a dock
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 4 out of 5 stars
Great home office addition.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for extra monitors, mouse usb, phone usb and scanner! Small but has all I need for my home office!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD543 can turn a laptop into a fully realized workstation. Having all of your peripherals can really make work more productive.
Thank you,
j5create
- Pros mentioned:Ports
Rated 4 out of 5 stars
Good MacBook adapter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and has all the ports I need and more but wish it was 4K 60
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Pros mentioned:Usb-c
Rated 3 out of 5 stars
Multiple Monitor for Laptop.. not a KVM!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when using with on laptop it works good enough, able to use DP and HDMi monitors (2) with this device. added USB-A ports helps as well to expand functionality. minor issues arise when moving unit to other laptop. you mush unplug and reconnect all devices to get other PC to recognize items. takes time to complete but acceptable.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Yes, the JCD543 is a docking station designed to add additional monitors to a laptop. We are glad to hear that the the docking station works for you.
Thank you,
j5create







