Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Needs a charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except did not come with power connection. Problem is it requires a 100w USB c charger which is not just any old USB c charger. J5create sells a adapter charger for this and it should have been included.
I would recommend this to a friendRated 4 out of 5 stars
Get the power adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Dell Inspiron laptops if you purchase the power adapter with this. Otherwise you receive an error message and it will not charge the laptop sufficiently.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Ok - but opportunity for improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for an HP I had. Unfortunately it was not compatible with my 2011 MBP. One caveat that I would add - In order to run a dual monitor setup, I needed to run an HDMI from one of the monitors directly into the laptop. The docking station only recognized one monitor on it's own.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 is designed to support up to three external displays. If you would like assistance getting multiple monitors through the docking station our customer support team would like to help. Our contact information is printed on the product packaging and is also available on the j5create website under the ‘Support’ drop down.
Thanks,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Docking Station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a docking station on Amazon that stopped working after a few days. I decided to go into my local best buy and ask someone there. They recommended this device (I have a surface laptop). So far it is working perfectly.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
This Docking Station is great for my Surface Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy is great for using with my Surface Pro. I needed it because I do a lot of presentations in small conference rooms where I have to bring all my own equipment. It has all I need for any kind of display situation I would run into and enough USB ports to attach any other equipment I would need for conducting a class.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks so much for the review on the JCD543 and we are excited to hear it is meeting your needs for meetings, it's different capabilities make it a stand out device.
Regards,
j5create
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were shown this item in our local store and it has been a game changer for us. It assists us in eliminating lots of cords around our main hub. With so many ports, we have connected many peripherals without issue. We are happy that we purchased this docking station. It has been an asset to our AV production.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
Thank you for picking up the j5create triple display docking station. We are glad that you are happy with your purchase. Not only will this docking station allow you to add three additional monitors, but it also has three USB type A ports, an Ethernet port, and it allows for passthrough charging to your laptop. I hope you have a great day.
Thank you,
The j5create team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy. I was able to connect all my external devices and accessories into the docking station, and with a single disconnect cable, walk away with my laptop and go to another room, or leave the house with ease and simplicity
I would recommend this to a friend - Cons mentioned:Power supply
Rated 3 out of 5 stars
Great product if you have the other necessary hard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item serves it's intended purpose. However, I will caution that you need a separate USB type-c power source is you want this docking station to power your device while displaying to multiple monitors. Otherwise, it seemed to be fine.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Driver issues, more hassle than it’s worth
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very time consuming to setup and it doesn’t automatically work after a restart (need to work from the laptop instead of screens automatically being picked up). Recently, Big Sur 11 was released. I did the update, only for my monitors to stop working as they did previously. After messing around with settings, I went to j5create’s site and saw a huge on-screen alert about Mac users needing to not update their OS yet because drivers were not yet available so displays would be impacted. I’m guessing the expectation is that I’d go to the site for all ancillary office products to ensure each will remain compatible with my system? That’s messy and begs the question: why does j5create have me register a product or provide any personal information if they’re not going to email an update like this?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are still working on the drivers for Big Sur, but do not have an ETA as of today (12/21/2020). I will pass your suggestion of emailing out notifications on to our management. Thank you for your patience.
Have a good day,
j5create
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use and does everything I want it to so far.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback, Cheers!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and works with PC and Mac. Love the portability
I would recommend this to a friend Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my Apple MacBook Pro (13-inch, M1, 2020) to connect 2 27-inch curved monitors for business purposes. The drivers were very easy to install & everything runs smoothly. I would highly recommend this product to anyone looking for a docking station.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs. Thank you for your feedback! Enjoy.
Rated 4 out of 5 stars
Portable Bridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, flexibility, and price. Items are worth every dollar!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you JamesB for your positive review. Cheers.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and launch to allow me to use dual monitors in my home office.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Lisa!
That's great to hear! With everything going on in the world, being able to connect quickly and easily is vital and I'm happy that this has helped you do it.
Thanks,
j5create
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Not great, look into a hub by Anker instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is okay for what it is but I had some major issues with it, mainly that the speeds of the ports were not consistent and the design of the chassis itself was not. When plugging things into the port, they seemed to not fit correctly and you had to apply some force which is scary considering you may damage your own device's cables. Also the display outputs did not work with a converter, whereas they definitely could on some other cheaper hubs. On top of that, it is not a device that's supported with an M1 Macbook. I think that was why the speeds were so bad but also yeah, not the greatest quality and definitely too expensive for what you're getting. Ankers hubs will get your further along with I/O expansion and they are definitely more compact.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Jaff, thank you for leaving a review on the JCD543. It gives us information on what we need to further improve our devices. Unfortunately, the M1 chip will only support one display on the JCD543 using HDMI or DP since those are PnP. The other video ports are driver base for Intel chips. But we are working to get drivers for M1 computers. To understand what is happening with the USB ports/speed and any question you may have, please contact us by phone, email or live chat so we may be able to troubleshoot the issues you are experiencing. Cordially, j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do. Works well. A little expensive but don’t regret the purchase. Very handy for those days I work from home and can use dual monitors from my laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connections are great. Connects to my MacBook no problem. Works great! Connects to my elgato and obs system. Displays correctly. Would recommend to a friend.
I would recommend this to a friend- Pros mentioned:Ports
Rated 5 out of 5 stars
Need a Plug?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously bought one online and it was a terrible USBC plug. I was able to find this really nice one at Best Buy. It has so many ports that can be used. I have yet to have a problem with it having a shortage unlike others. I do wish the cord was a tad bit longer.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Take care!
Rated 4 out of 5 stars
Very specific kind of USB-C port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only other option In this Best Buy store that had an an extra usb-c port. But it’s so specific to a certain kind it didn’t work for what I needed but everything else worked fine. The size is more for bigger laptops. I had a 13 inch. It felt like decent quality. I’ve learned twenty dollars more can get me multiple usb-c thunderbolt 3 and/or 4ports at OWC.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 needs to plug into a USB-C port that supports display port alternate mode. Thunderbolt 3 ports do support display port alternate mode. I am sorry that the hub did not suit your needs.
Have a good day,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly to have the additional video outputs for my laptop. Works great and there are plenty of HDMI and USB ports to attach monitors, printers, bluetooth adapters and other outputs. Be sure to download the drivers from the J5create website before using, and you should be up and running in no time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your praise of the docking station. It does have a lot of ports to increase the functionality of a laptop. You do make a good point; to make installation easier download and install the drivers from the j5create website before plugging the docking station into your computer.
Thank you,
j5create







