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Customer reviews

Rating 4 out of 5 stars with 2976 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,976 reviews
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Usb-c triple display docking station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usb-c triple display docking station is awesome to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely reliable docking station.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the heck out of this dock with perfect performance for 6 years now. I was actually able to run 4 monitors off of this exact docking station. It is THE docking station that i recommend to anyone and everyone i know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing docking station

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love this docking station. Mines went out that my company sent and so I purchased this one. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely gets the job done. Only complaint I have is that I can not use my laptop as a third screen nor can I completely close my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the recommendations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by a salesperson at the store and i definitely love the outcome and it makes it so much easier to connect my device and accessories to my MacBook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average Docking station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, after of some time having this, I like that is compact, simple and has a lot of ports but, the HDMI outputs, just wont give that nice resolution you are looking for. After some time, your monitor will start to blink, a one or couple of times a day. Every once in a couple of months, it will loose connectivity and your laptop will not detect it so, you're going to loose your second monitor settings and will have to arrange everything again. Overall, if you are just looking for something to watch viceos, Netflix or browse the internet on a bigger external monitor, this is for you. If you are more into photography, designingor gamming, you need to invest more money on something more professional. And this isn't cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 2 out of 5 stars

    Main display moves; frustrating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock has almost all the ports I need. However, it does create display issues for me (and others), where the main display moves left or right, almost every day. The workaround has been to go to Windows display settings, advanced, choose the monitor, and change the Hz. I sometimes need to do this several times per day.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C Triple Display Docking Station. Our customer support team can help you determine the cause of the issue and with coming up with a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 4 out of 5 stars

    Very diversified docking station.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am still trying to utilize the device for the way it is intended, it does not allow my vga to connect to my older monitor. Probably will need an apple adapter to make this work. Otherwise the software download was seamless and I am up and running. The device does get warm but I believe this is normal with most docking stations. So far I am not disappointed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Joy,
      I am happy that you are not disappointed with the docking station. You are correct that docking stations will generate some heat, so this is to be expected. Regarding the dock not being able to connect to your older monitor: if your older monitor does have a VGA port it should work with the dock. If this is the case with your monitor, you can save yourself a trip and some money by contacting our support team for assistance. Their contact information is on the packaging and on our website under the support tab. Support can be provided over the phone, by email, or live chat. We appreciate you choosing J5Create.
      Thank you,
      -J5Create j5create

  • Cons mentioned:
    Compatibility
    Best Buy Employee

    Rated 2 out of 5 stars

    Not Compatible with MAC M1 Chip

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this. It’s not compatible with any MAC with a M1 chip. I was not able to connect more than one monitor. I had to purchase a Plugable docking station to connect both monitors. Confusing software you have to install

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Still running good. No issues so far.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review, Galaxy. Enjoy and take care. j5create

  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect much from this docking station but it has held up well on a Lenovo Yoga laptop. The usb charges the laptop which I read some reviews that it wouldn’t. The only thing that was frustrating is it didn’t come with a power supply. Other than that it’s working as it should be.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      You may use your own equipped power supply via your computer's power brick if it came with a USB-C connection with 65W or higher or JUP2290 will be another option. The JCD543P comes with a power adapter, where as the JCD543 does not. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought had a glitch and randomly disconnected the 2nd monitor. After speaking with tech support I exchanged it and now the new one works great. I use my surface pro and connect 2 monitors to the docking station along with wireless mouse and keyboard.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello JBBond, I'm glad the tech support team was able to do an exchange and now everything that is connected is working nicely. Thank you for the 5 star rating. Have a wonderful day. j5create

  • Rated 1 out of 5 stars

    If you own a Mac this is great but a windows PC no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, The J5create model I bought from Best Buy was JCD543 . The quality of the construction looks very good. It has a nice quality feel. The cord could be longer but it was ok. I planned to use it as a dock station for my new Dell g7 17 7790. Its a gaming laptop with an I7 processor 9th gen Intel 16gb of ram an SSD and a sata hard drive. When home I wanted not have to reconnect the peripherals. I wanted to use it as a docking station with my Sandisk thumbdrives , my Easystore Wd drive,my 4k monitor. I liked the idea of being able to leave my headset plugged in on the home setup. I use different pieces of equipment when I travel. The one cord idea was great. Here's what I ran in to.out of the box after I installing the driver j5create-19.02.1018.3179. I could not get any of my Easystore drives to power up. All the usb 3.0 Gen 1 5mbs worked with my Sandisk thumbdrives but none had any power to run a SSD or Easystore drive. The sd microcard reader worked fine.The combined audio and Mic jacks worked just fine. The case makes an ideal stand for the laptop tilting the keyboard and giving more cooling air access. Their website implies to use the power usb you need the external power supply. They say you can use you own or theirs. I sent an email to customer support from the support page explaining my problem and asked to supply me with the ordering information for the power supply. No response was ever acknowledged or responded to. A few days latter I live chatted and told my problem to the person. It was suggested I should have bought the JCD543P. It had a power supply that came with it and they do not sell it separately. They suggested I return this unit and purchase directly from them. The problem for me was my Best Buy return time had passed. Looking on the Best Buy site I found people that bought the j5create JCD543 also bought the Platinum 95watt power supply. As fate would have it I received a request to review the JCD453 the same day. I bought the power supply. Upon connecting the Platinum power 95w to the plugged in JCD543 I received the message “ You have attached a power adapter to a port that does not accept power”. Looking on the web this just meant that this unit would not power my laptop. This was ok. I just wanted it to power my J5Create jcd543 USB 3.o gen 1 power jack and be able to charge my Samsung phone off the USB power jack or run my SSD portable or Easystore hard drives on the J5Create dock. I tried and to no avail. None of my SSD portables or Western digital Easystore drives functioned. My Samsung phone did not see any power either. On a good point the display worked without the power adapter. I assume the other video adapters work too. The Ethernet did too.I did not check Mac address forwarding on it though. It was now obvious to me the live chat person did not know what they were talking about. What they would have sold me probably would not have worked either. My brother tried this and the power supply on his Mac and it worked without problems. I would suggest if you have a Windows PC check it out before you buy it. Find people on the web that have the same PC as you and weigh their responses before buying. It will save you heartaches trying to get it working. If you have a Mac it really can make your life easier. I'm contemplating giving this to my brother.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi DennyM, We sincerely regret to hear about your experience with the JCD543 and our live chat personnel. In order to better understand the situation, we would value the opportunity to diagnose and troubleshoot this way we can better understand what exactly occurred. Our contact information can be found on the casing and a rep will be more than happy to assist.
      Respectfully,
      j5create j5create

  • Rated 4 out of 5 stars

    Good dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product at affordable price Worth it. .

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Sai1993, for your review. I'm glad it was worth it. Cheers! j5create

  • Pros mentioned:
    Ports

    Rated 3 out of 5 stars

    Meh, my wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has a lot of ports, but I mainly wanted extra ports for monitors. I found a cheaper alternative (you know where) that met my needs. I kept this one for my wife’s new laptop and she loves it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Show me the money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a God send. It allows me to connect multiple monitors to my laptop. It has plenty of ports that support a lot of devices...can support 3 monitors and a vga port. USB 2.o and 3.1. Don't have an ether etc port on your device... it does... convert any phone and use like a laptop...

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Saved my work life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home and remotely I need multiple monitors. This product makes it easy to plug in multiple monitors and operate when I travel or when I'm at home.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Docking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for those needing an excellent peripheral for docking monitors and devices. I highly recommend this docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my dual monitor setup for work. It was beyond my expectations for sure. Convenient and easy to use. Makes my display on my desk look sleek and clean

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Lots of ports, works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so my wife can hook up multiple USB devices and monitors to her USB-C laptop. It works extremely well and even supports power pass-through (not all the docks do) so it can charge her laptop without having to use her normal power adapter. This truly is one cable to rule them all!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Matt,
      Thank you for leaving your glowing review for the J5Create triple display docking station. This docking station has a lot of functionality and connectivity options. I hope that your wife enjoys the increased productivity that the dock provides.
      Cheers,
      J5Create j5create