Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3027 reviews
(3,027 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has enough ports to plug everything in. It has been a breeze the past few weeks
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly to have the additional video outputs for my laptop. Works great and there are plenty of HDMI and USB ports to attach monitors, printers, bluetooth adapters and other outputs. Be sure to download the drivers from the J5create website before using, and you should be up and running in no time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your praise of the docking station. It does have a lot of ports to increase the functionality of a laptop. You do make a good point; to make installation easier download and install the drivers from the j5create website before plugging the docking station into your computer.
Thank you,
j5create
Rated 4 out of 5 stars
Very specific kind of USB-C port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only other option In this Best Buy store that had an an extra usb-c port. But it’s so specific to a certain kind it didn’t work for what I needed but everything else worked fine. The size is more for bigger laptops. I had a 13 inch. It felt like decent quality. I’ve learned twenty dollars more can get me multiple usb-c thunderbolt 3 and/or 4ports at OWC.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 needs to plug into a USB-C port that supports display port alternate mode. Thunderbolt 3 ports do support display port alternate mode. I am sorry that the hub did not suit your needs.
Have a good day,
j5create
Rated 4 out of 5 stars
Needs a charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except did not come with power connection. Problem is it requires a 100w USB c charger which is not just any old USB c charger. J5create sells a adapter charger for this and it should have been included.
I would recommend this to a friend- Pros mentioned:Ports
Rated 5 out of 5 stars
Need a Plug?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously bought one online and it was a terrible USBC plug. I was able to find this really nice one at Best Buy. It has so many ports that can be used. I have yet to have a problem with it having a shortage unlike others. I do wish the cord was a tad bit longer.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Take care!
Rated 5 out of 5 stars
Docking Station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great item for my husband's tax season.
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 4 out of 5 stars
Teleworking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home this worked with 2 monitors & one work laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for leaving a review. Have a great day!
Rated 2 out of 5 stars
A decent small dock for some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fiddly to set up, awkward positioning of plugs and power. Just not right me. Nice size though.
I would recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Doesn't work with ease IOS updates
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.inlays!! Disappointed in this can not be used with updates from Apple
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Dock is compatible with MacOS and Windows computers. JCD612 is great for IOS (iPad)
- Cons mentioned:Power supply
Rated 3 out of 5 stars
Dissapointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was good until past the year of being used, the energy doesn't pass thru anymore to my monitors
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Works Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup. Plenty of ports, works as advertised.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for letting us know the installation process was easy and simple and the device is to your liking as it is our number one priority.
Thanks,
j5create
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Worth the purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for multiple displays. It's hard to get installed for older laptops. Use only with laptops that have the USB-C port. When you install an adaptor, you will have to use the HDMI port on the laptop and one on the Docking station for older laptops
I would recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP ports are Plug n Play including the USB-C power-in (requires DisplayPort Mode and Power Delivery) and the HDMI/VGA/Mic are driver base. Thank you for your review.
Rated 4 out of 5 stars
Gets Hot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Gets a bit hot but otherwise it’s good.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging, Ethernet and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected..
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do. Works well. A little expensive but don’t regret the purchase. Very handy for those days I work from home and can use dual monitors from my laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Get the power adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Dell Inspiron laptops if you purchase the power adapter with this. Otherwise you receive an error message and it will not charge the laptop sufficiently.
I would recommend this to a friendRated 3 out of 5 stars
J5Create
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason i gave it a 3 star is because I had to download a program to view my other files. Probably my lap top is old. I was empress with the quality and all the different cards it can read.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connections are great. Connects to my MacBook no problem. Works great! Connects to my elgato and obs system. Displays correctly. Would recommend to a friend.
I would recommend this to a friendRated 4 out of 5 stars
Very diversified docking station.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I am still trying to utilize the device for the way it is intended, it does not allow my vga to connect to my older monitor. Probably will need an apple adapter to make this work. Otherwise the software download was seamless and I am up and running. The device does get warm but I believe this is normal with most docking stations. So far I am not disappointed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Joy,
I am happy that you are not disappointed with the docking station. You are correct that docking stations will generate some heat, so this is to be expected. Regarding the dock not being able to connect to your older monitor: if your older monitor does have a VGA port it should work with the dock. If this is the case with your monitor, you can save yourself a trip and some money by contacting our support team for assistance. Their contact information is on the packaging and on our website under the support tab. Support can be provided over the phone, by email, or live chat. We appreciate you choosing J5Create.
Thank you,
-J5Create
- Pros mentioned:Ports
Rated 5 out of 5 stars
One Plug N Go!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this with a Lenovo laptop and have been pleased with this purchase. Allows a one plug connection to charge and increase the number of ports available. Two external monitors, and other peripheral devices connected with no issues.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Didn't work with older laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item because it does not work with my laptop as i have a laptop that is about 4 yrs old. I did reach out to J5Create who were very helpful and they got me set up with the right product for my laptop to add 2 monitors. So there service is excellent.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 does require to be plugged into a USB-C port that supports display port alternate mode. Not all laptops have these features. Our customer support team is available if you have any questions regarding the system requirements of our devices.
Thanks,
j5create







