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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3027 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,027 reviews
  • Rated 4 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for what I bought it for. I would buy another one.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Due to it's unique design and different capabilities, the docking station makes an attractive option, the ability to rest your laptop while in use, saving you space while working, makes this next to none on the market.
      Respectfully,
      j5create j5create

  • Rated 3 out of 5 stars

    Didn’t work with my laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not powerful enough for my work laptop. No fault of the item.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Docking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for those needing an excellent peripheral for docking monitors and devices. I highly recommend this docking station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grwat product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed for a great price. I shopped online and this was the best option for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice concept however... While researching this product it stated in the description that it is compatible with the newest models of MacBook Pro. I purchased one, brought it home and attempted to download the necessary driver. At this point it was revealed that the driver is not compatible with a MacBook Pro with Apple’s new M1 chip. So I basically have a larger than necessary USB port and Ethernet jack surrounded by a couple of useless HDMI ports. This compatibility issue should be clearly explained in the product description.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Voodude, unfortunately, the drivers for the JCD543 will not be compatible with M1 computers so the HDMI,VGA and Mic will not will. The other ports including the HDMI or DP are PnP., no drivers needed and will be compatible. If you have any questions, our contact information can be located on the packaging or our website. We apologize for the inconvenience. Sincerely, j5create. j5create

  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely gets the job done. Only complaint I have is that I can not use my laptop as a third screen nor can I completely close my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don't Do It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as it was supposed to be universal and work with the multiple different laptop brands we have (2-HPs, 1-Asus, 1-Dell) and allow me to connect two external monitors without having connectivity issues. However, it's total crap and doesn't work. Don't waste your money and stay away from it. I've tried multiple different cords as well as uninstalling and reinstalling the software and yet I only get one monitor at any given time so I'm still connecting one monitor directly to my laptop which is annoying hence the reason I wanted the docking station. I even purchased the J5 power cord for it thinking maybe it was power related but now I'm just out even more money.. I highly suggest not purchasing this docking station period, especially if you're intending to have more than one external display.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The docking station is a universal docking that can work with different brands of laptops, however in order for the docking station to output displays to all external monitors the driver must be installed and the USB-C port on the laptop must support DisplayPort Alternate Mode (supported by Thunderbolt 3 and Thunderbolt 4 laptops). Our customer support team can assist you with determining product compatibility. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to connect multiple inputs usb hdmi internet to my Mac air

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Elmer,
      We are happy to hear that the JCD543 was just what you needed. This docking station is a great way to get the full potential out of your MacBook. Thank you for sharing your review.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new HP laptop. Bought it mainly so I can use the USB C to have 2 displays and it works perfectly. It also raises the laptop off the desk and helps keep it cooler, which was a nice surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes while I'm in the middle of something the docking station reboots and I lost video and ethernet connectivity for couple seconds. Also you will lost some FPS when playing high video demand games.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Just didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this company's products but this one just didn't work with my setup. There was not enough power flowing through to operate two monitors.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Display dock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as expected. Was told afterwards most laptops cannot run three monitors. Not sure if this would be useful for only desktops but Best Buy said it should have worked.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Most computers can run up to 3 display's. However, the USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode for video out via HDMI or DP port and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. The VGA and stand alone HDMI port requires an installation of a driver for functionality. Drivers are available on j5create website under the "Support" tab > "Downloads/Drivers" page. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to work with my new Alienware - 16X Aurora 16" 240Hz Gaming Laptop WQXGA. It doesn’t. Attached two external hard drives and system locks up. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For best results when using high-powered USB devices, we recommend attaching a USB-C power adapter to the dock’s power delivery port. We advise connecting no more than one bus-powered external hard drive at a time to the Dock. Connecting multiple bus-powered drives may cause system instability. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Highly Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a docking station for my new computer, and accessories. This product was the only one on the market that I found, that offered all the combinations and # of ports of each type to suit me and anyone who has a variety of accessories. Highly Recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Highly recommended is what we value hearing from customers. Due to the 13-in-1 architecture of the JCD543, you can add up to 3 displays all while obtaining hard wired internet, SD card reading capabilities and more.
      Thanks a million,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great for my minimalist needs! I would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good dock for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the one we purchased from Amazon which was much more expensive (different brand) kept causing windows to crash. We picked up this one, and right out of the box, it was easy to hook up and easy to get up and running quickly. Would buy this again!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Doug,
      I hope that you were able to return that other docking station. The JCD543 will give you a wide array of ports including the ability to connect up to three external monitors. Thank you for sharing your experience.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    Works perfectly with my Samsung Galaxy Book3 Pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my Samsung Galaxy Book3 Pro 360 laptop. The width is identical. My laptop sits on the docking station with the back edges aligned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter (the techie Media Specialist) set my new computer system up for me. Because, you know “coved”. She knew exactly what would work to overcome my frustration with my previous limited system. This docking system allows me to have my computer, extra large screen, wireless keyboard and any other device I might use like a back-up device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm happy that this has made things just a little easier for you. With the pandemic in full swing it's important to be able to connect quickly and easily and I'm happy that this fit the bill for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Perfect expansion for todays laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was perfect for my new Dell XPS 17 that i am using for Video and Audio mixing for Facebook, Twitter, etc. I needed additional ports that the Dell XPS 17 did not have, like USB, headphone, video,etc.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    network junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only works sometimes then you have to move it or unplug it kinda garbage

    No, I would not recommend this to a friend