Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2998 reviews
(2,998 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
expands my capabilities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my laptop workstation @ home! sleek, unintrusive design, good speeds - just wish there wss 1 more data capable usb-c!
I would recommend this to a friend- Pros mentioned:Ports
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! Has all the ports you need for multi monitors and I like the way it sits under the laptop when on my desk.
I would recommend this to a friend Rated 5 out of 5 stars
Works perfectly with my Samsung Galaxy Book3 Pro 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my Samsung Galaxy Book3 Pro 360 laptop. The width is identical. My laptop sits on the docking station with the back edges aligned.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Not Compatible with MAC M1 Chip
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return this. It’s not compatible with any MAC with a M1 chip. I was not able to connect more than one monitor. I had to purchase a Plugable docking station to connect both monitors. Confusing software you have to install
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Display dock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work as expected. Was told afterwards most laptops cannot run three monitors. Not sure if this would be useful for only desktops but Best Buy said it should have worked.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Most computers can run up to 3 display's. However, the USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode for video out via HDMI or DP port and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. The VGA and stand alone HDMI port requires an installation of a driver for functionality. Drivers are available on j5create website under the "Support" tab > "Downloads/Drivers" page. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
Great accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my new HP laptop. Bought it mainly so I can use the USB C to have 2 displays and it works perfectly. It also raises the laptop off the desk and helps keep it cooler, which was a nice surprise.
I would recommend this to a friend Rated 4 out of 5 stars
It’s great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job for what I bought it for. I would buy another one.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's unique design and different capabilities, the docking station makes an attractive option, the ability to rest your laptop while in use, saving you space while working, makes this next to none on the market.
Respectfully,
j5create
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice concept however... While researching this product it stated in the description that it is compatible with the newest models of MacBook Pro. I purchased one, brought it home and attempted to download the necessary driver. At this point it was revealed that the driver is not compatible with a MacBook Pro with Apple’s new M1 chip. So I basically have a larger than necessary USB port and Ethernet jack surrounded by a couple of useless HDMI ports. This compatibility issue should be clearly explained in the product description.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Voodude, unfortunately, the drivers for the JCD543 will not be compatible with M1 computers so the HDMI,VGA and Mic will not will. The other ports including the HDMI or DP are PnP., no drivers needed and will be compatible. If you have any questions, our contact information can be located on the packaging or our website. We apologize for the inconvenience. Sincerely, j5create.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it does best... Docks... But notnthat great wouldn't work on my dell monitors om type c but did work with HDMI.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play easy to use no setup required works perfect on my 2 new monitors
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 4 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to connect multiple inputs usb hdmi internet to my Mac air
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Elmer,
We are happy to hear that the JCD543 was just what you needed. This docking station is a great way to get the full potential out of your MacBook. Thank you for sharing your review.
Cheers,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Highly Recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a docking station for my new computer, and accessories. This product was the only one on the market that I found, that offered all the combinations and # of ports of each type to suit me and anyone who has a variety of accessories. Highly Recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Highly recommended is what we value hearing from customers. Due to the 13-in-1 architecture of the JCD543, you can add up to 3 displays all while obtaining hard wired internet, SD card reading capabilities and more.
Thanks a million,
j5create
- Pros mentioned:Ports
Rated 5 out of 5 stars
Perfect expansion for todays laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was perfect for my new Dell XPS 17 that i am using for Video and Audio mixing for Facebook, Twitter, etc. I needed additional ports that the Dell XPS 17 did not have, like USB, headphone, video,etc.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good dock for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the one we purchased from Amazon which was much more expensive (different brand) kept causing windows to crash. We picked up this one, and right out of the box, it was easy to hook up and easy to get up and running quickly. Would buy this again!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Doug,
I hope that you were able to return that other docking station. The JCD543 will give you a wide array of ports including the ability to connect up to three external monitors. Thank you for sharing your experience.
Cheers,
j5create
Rated 5 out of 5 stars
Great product, good price.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station, good price. Would recommend and buy again if needed. Use it for work.
I would recommend this to a friendRated 4 out of 5 stars
It’s Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is ok. Sporadic Ethernet speeds through port as it seems to have issues under heav loads (Team Sessions, With Simultaneous VPN connection with my New Thinkpad T15. USB3 and Monitors are ok though. Just either connect to house WiFi and plug in Ethernet to laptop directly.
I would recommend this to a friendRated 4 out of 5 stars
So handy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter (the techie Media Specialist) set my new computer system up for me. Because, you know “coved”. She knew exactly what would work to overcome my frustration with my previous limited system. This docking system allows me to have my computer, extra large screen, wireless keyboard and any other device I might use like a back-up device.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm happy that this has made things just a little easier for you. With the pandemic in full swing it's important to be able to connect quickly and easily and I'm happy that this fit the bill for you.
Thanks,
j5create
- Cons mentioned:Power supply
Rated 3 out of 5 stars
Not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the power to run my external hard drive. With all the possible connections you can make with this you would think it would be strong enough to power an external hard drive. Customer service said it wasn’t meant for that.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Joel, thank you for your feedback on our Dock Station and we're sorry to hear the HDD didn't work on our device. The reason mechanical HDDs consume more power is that it still needs to spin the discs/platters even when it is not actively reading or writing data. It's always best to connect it directly to a computer. Sincerely, j5create.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Wish it had a longer plugin cord.
I would recommend this to a friendBrand response from J5create Team
Posted .Turns your computer into a full workstation with all needed connections available.
Rated 5 out of 5 stars
Docking station works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice USB-C docking station. With docking stations being hard to get we tried this one and it has worked really well at 1/2 the cost of the HP Universal docking stations we were using when you add in the cost of the $40 adapter you need to add.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad the Dock is a nice fit to your computer. Thank you for your review. Enjoy!







