Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 2976 reviews
(2,976 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to download a program to use with a MacBook which can be a bit confusing. Not just a plug and play device, I with there was an easier solution to having to expand to 2-3 additional screens
I would recommend this to a friendBrand response from J5create Team
Posted .The HDMI/VGA including the Mic ports requires an installation of a driver to use multiple displays at once. The rest of the ports are PnP.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Great concept but didn't support my accessories
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but didn't support my accessories . Two of the ports did not recognize anything was plugged in. Tried eight different items 2.0, 3.0, etc. Exhausted every idea I had. Still could be user error but it just didn't work for me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Jen,
If you are still having trouble getting peripheral devices to work with the docking station. I would recommend contacting j5create customer support for troubleshooting assistance. Our contact information can be found on the device packaging and on our website under the ‘Support’ drop down. They can help through email, by live chat, or over the phone. I hope that you give us the opportunity to help you get your docking station up and running to its fullest potential.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fit for purpose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my oldest son. I'm assuming that he likes it since he hasn't complained about it and I'm pretty sure he would of there was a problem with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an item that would do a particular task. I found this item and surprisingly it does exactly what the description said and what I needed to to do.
I would recommend this to a friend - Cons mentioned:Power supply
Rated 3 out of 5 stars
Good but needs power supply to be fully effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. wish Best Buy had the same thing with the power supply. If you plug your phone or anything else to charge it takes forever. Now Have to make another trip or order the power supply.
I would recommend this to a friendBrand response from J5create Team
Posted .If your computer came with a USB-C power-brick 65W or higher, you will be able to connect it to the Power-in port for pass-through charge. However, computers must support Power Delivery over USB-C. The additional Power Adapter is JUP2290, supports up to 100W.
- Pros mentioned:Ports
Rated 5 out of 5 stars
excellent docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the docking station itself has many ports. I am missing onve but that's an old Macbook air and it is outdated. I really like using it.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Way too frustrating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance despite having mixed results with unpowered hubs before and I think I've found that external power is pretty much a requirement for a quality hub. This one, in particular, was extremely frustrating. I've mostly used StarTech and Dell docks in the past and I'm sad to say that J5Create doesn't even come close - power or no power. I tried this on a true triple-monitor setup to start with: An LG 32" IPS monitor, an older BenQ 27", and the screen on my Lenovo. The laptop is my work Dell Latitude 10th gen i7 machine - plenty of performance. I first tried the LG monitor through DisplayPort with the BenQ via DVI adapted to HDMI. The j5create simply wouldn't run the LG at first. So, I swapping them to both direct HDMI and was able to get a signal, but Windows identified the LG as a "non plug-and-play monitor" with a max resolution of 640x480. On top of that, the functionality in the BenQ was extremely sluggish. Ok, so I decided to try swapping my wife's StarTech dock for the j5create to see if I could get decent results there (since I knew the StarTech would work for me). Her system was little better. We only needed 2, older Dell screens powered there. Running adapted DVI to DisplayPort on one and adapted DVI to HDMI on the other produced bad results again as the DisplayPort screen would not come on. Tried just about everything. Drivers from j5create (of course), drivers from DisplayLink, drivers from monitor manufacturers, Windows updates, Dell SupportAssist... that's it, I'm done. It shouldn't take this much to get this working. Best Buy will get a return of this as soon as possible and a suggestion that they stop selling this. I've heard that their support is good, but I shouldn't have to lean on a lengthy email chain to just get this working - especially when I can get working docks from other companies. Other issues: Short USB-C cable that's built in to the unit, 3 USB-A seems a little under strength for a $100+ unit, all ports rear and nothing on the sides. TL;DR Don't use this unless you're using unadapted monitors, have a "traditional" setup where the laptop will be right on top of the dock, and are prepared for things to not work out of the box.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry that the docking station did not meet your needs. We do not recommend daisy chaining display adapters through a docking station. Adding adapters will reduce the display quality. A direct connection will give you the best quality. I hope that you have a good day.
Thank you,
j5create
- Pros mentioned:Usb-cCons mentioned:Compatibility
Rated 1 out of 5 stars
Caused my desktop to completely lock up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell Inspiron Desktop and a Dell Inspiron Laptop. The dock works alright for my laptop, I am able to fully utilize both HDMIs and a small USB-c monitor, for a total of 4 screens (including the laptop screen). My desktop however is only accepting one of the HDMI ports. The one closest to the VGA. I can swap cables and monitors, but only that one HDMI port will work. The USB-c monitor still works fine. I got it to easily swap between my work laptop and school pc, but it has been more of a hassle than changing over the 6 plugs individually.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience you've had. This sounds like there might be an issue with display port alt. Please contact us for more information. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Usb-c
Rated 2 out of 5 stars
Didn't work for me
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to preface this by saying my main issue could've been due to either my laptop or monitor. With that being said, the dock never wanted to connect to my monitor, and would continuously shut my monitor off. When it would actually work, there were green lines all across the screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the issue you have had with your USB-C Triple Display Docking Station. To resolve the issue it may require uninstalling and reinstalling the driver or additional troubleshooting may need to be done. For assistance with resolving your issue I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful to have multiple screens and easy to connect to.
I would recommend this to a friend - Cons mentioned:Power supply
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are running two monitors and multiple add ons on your computer, I would highly recommend this docking unit. You will need to buy an additional power connector if you plan on charging your lap top or surface.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little beast is a game changer. My mouse/keyboard was not responding well with my 4 port hub. Now I have my mouse, keyboard, printer, speakers, & monitor all set up through this jewel. It’s perfect & worth every penny.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your positive review. I'm glad to hear the Dock works well for your personal devices. Have a great day!
Rated 2 out of 5 stars
Its a no for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't understand spending over $100 for something you have to buy an additional cord for, just to plug into the wall. I get cords for using anything plug into it, but it comes with nothing to actually plug it into the wall to turn it on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 4 out of 5 stars
connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This just would not connect to my system nothing was wrong with in
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple set up… perfect plug and play equipment piece for home office set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes things so much easier. Helps you organize your desk. The USB 3.0 makes charging your phone a breeze.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product could used some work on the pricing but it works as advertised would recomend for a quick way of expanding youre displays and a small hub for all your usb ports
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Flawless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Met all my connection needs flawlessly. Plan to purchase again for another workstation.
I would recommend this to a friend Rated 4 out of 5 stars
Works Great On Win 10, Does Not Support Linux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to drive extra monitor plus sound plus route external power to my Lenovo laptop. Works great with Windows 10. Does not seem to work with Mint Linux (a derivative of Ubuntu).
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for taking the time to review the JCA379 - we always welcome positive feedback on our products.
Thanks LongTimeProgrammer,
j5create
Rated 5 out of 5 stars
Did exactly what I need it to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets daily use at the office because I bring my 13" MacBook Pro home every day. Single external monitor, keyboard and mouse setup. Very discreet. Got it during Black Friday deals so that's why I ended up getting this one instead of another at the same retail price.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for providing input on the JCD543 Triple display docking station as it is a very popular device for office users and having multi functional ports for all your needs. If you have any questions, feel free to contact the support team on the packaging.
Appreciatively,
j5create







