Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3028 reviews
(3,028 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Not Compatible with MAC M1 Chip
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return this. It’s not compatible with any MAC with a M1 chip. I was not able to connect more than one monitor. I had to purchase a Plugable docking station to connect both monitors. Confusing software you have to install
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Rated 5 out of 5 stars
Great product, good price.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station, good price. Would recommend and buy again if needed. Use it for work.
I would recommend this to a friendRated 3 out of 5 stars
No Power Source
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed nice but for 90 dollars it should at least come with the power chord. That is separate and almost as much as the docking station.
No, I would not recommend this to a friendRated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little beast is a game changer. My mouse/keyboard was not responding well with my 4 port hub. Now I have my mouse, keyboard, printer, speakers, & monitor all set up through this jewel. It’s perfect & worth every penny.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your positive review. I'm glad to hear the Dock works well for your personal devices. Have a great day!
Rated 4 out of 5 stars
Works well, has driver issue.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to, but there is some kind of driver issue that no matter what I follow from their support forums, it never goes away, but I havent had any major probles not having it. Just a nuisance
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Great concept but didn't support my accessories
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but didn't support my accessories . Two of the ports did not recognize anything was plugged in. Tried eight different items 2.0, 3.0, etc. Exhausted every idea I had. Still could be user error but it just didn't work for me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Jen,
If you are still having trouble getting peripheral devices to work with the docking station. I would recommend contacting j5create customer support for troubleshooting assistance. Our contact information can be found on the device packaging and on our website under the ‘Support’ drop down. They can help through email, by live chat, or over the phone. I hope that you give us the opportunity to help you get your docking station up and running to its fullest potential.
Thank you,
j5create
- Cons mentioned:Power supply
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are running two monitors and multiple add ons on your computer, I would highly recommend this docking unit. You will need to buy an additional power connector if you plan on charging your lap top or surface.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Cons mentioned:Power supply
Rated 3 out of 5 stars
OK and works but not a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could use more USB ports. Also should have been clearer that there is NO power supply with this. Which at the current cost, there are better options out there.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up. It works perfectly and doesn't take up too much space.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great and set up in minutes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play as advertised. My 13 son was up and running in minutes after giving this to him. It’s been working great so far (almost 2 months now).
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent: I have two of them!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best and most complete docking station I have found.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Way too frustrating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance despite having mixed results with unpowered hubs before and I think I've found that external power is pretty much a requirement for a quality hub. This one, in particular, was extremely frustrating. I've mostly used StarTech and Dell docks in the past and I'm sad to say that J5Create doesn't even come close - power or no power. I tried this on a true triple-monitor setup to start with: An LG 32" IPS monitor, an older BenQ 27", and the screen on my Lenovo. The laptop is my work Dell Latitude 10th gen i7 machine - plenty of performance. I first tried the LG monitor through DisplayPort with the BenQ via DVI adapted to HDMI. The j5create simply wouldn't run the LG at first. So, I swapping them to both direct HDMI and was able to get a signal, but Windows identified the LG as a "non plug-and-play monitor" with a max resolution of 640x480. On top of that, the functionality in the BenQ was extremely sluggish. Ok, so I decided to try swapping my wife's StarTech dock for the j5create to see if I could get decent results there (since I knew the StarTech would work for me). Her system was little better. We only needed 2, older Dell screens powered there. Running adapted DVI to DisplayPort on one and adapted DVI to HDMI on the other produced bad results again as the DisplayPort screen would not come on. Tried just about everything. Drivers from j5create (of course), drivers from DisplayLink, drivers from monitor manufacturers, Windows updates, Dell SupportAssist... that's it, I'm done. It shouldn't take this much to get this working. Best Buy will get a return of this as soon as possible and a suggestion that they stop selling this. I've heard that their support is good, but I shouldn't have to lean on a lengthy email chain to just get this working - especially when I can get working docks from other companies. Other issues: Short USB-C cable that's built in to the unit, 3 USB-A seems a little under strength for a $100+ unit, all ports rear and nothing on the sides. TL;DR Don't use this unless you're using unadapted monitors, have a "traditional" setup where the laptop will be right on top of the dock, and are prepared for things to not work out of the box.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry that the docking station did not meet your needs. We do not recommend daisy chaining display adapters through a docking station. Adding adapters will reduce the display quality. A direct connection will give you the best quality. I hope that you have a good day.
Thank you,
j5create
- Pros mentioned:Usb-cCons mentioned:Compatibility
Rated 1 out of 5 stars
Caused my desktop to completely lock up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell Inspiron Desktop and a Dell Inspiron Laptop. The dock works alright for my laptop, I am able to fully utilize both HDMIs and a small USB-c monitor, for a total of 4 screens (including the laptop screen). My desktop however is only accepting one of the HDMI ports. The one closest to the VGA. I can swap cables and monitors, but only that one HDMI port will work. The USB-c monitor still works fine. I got it to easily swap between my work laptop and school pc, but it has been more of a hassle than changing over the 6 plugs individually.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience you've had. This sounds like there might be an issue with display port alt. Please contact us for more information. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
It does what it is supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is handy and does the job. I have not had any problems other than changing the boot order or power on and then connecting the docking station.
I would recommend this to a friend Rated 4 out of 5 stars
Works Great On Win 10, Does Not Support Linux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to drive extra monitor plus sound plus route external power to my Lenovo laptop. Works great with Windows 10. Does not seem to work with Mint Linux (a derivative of Ubuntu).
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for taking the time to review the JCA379 - we always welcome positive feedback on our products.
Thanks LongTimeProgrammer,
j5create
Rated 3 out of 5 stars
Not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to download a program to use with a MacBook which can be a bit confusing. Not just a plug and play device, I with there was an easier solution to having to expand to 2-3 additional screens
I would recommend this to a friendBrand response from J5create Team
Posted .The HDMI/VGA including the Mic ports requires an installation of a driver to use multiple displays at once. The rest of the ports are PnP.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low profile and has everything I need on it. Easy to use and set-up.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will recommend this. its a great product as well. I love this dock station ..its has all the ports i want.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an item that would do a particular task. I found this item and surprisingly it does exactly what the description said and what I needed to to do.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fit for purpose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my oldest son. I'm assuming that he likes it since he hasn't complained about it and I'm pretty sure he would of there was a problem with it.
I would recommend this to a friend







