Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,998 reviews
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little beast is a game changer. My mouse/keyboard was not responding well with my 4 port hub. Now I have my mouse, keyboard, printer, speakers, & monitor all set up through this jewel. It’s perfect & worth every penny.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your positive review. I'm glad to hear the Dock works well for your personal devices. Have a great day! j5create

  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are running two monitors and multiple add ons on your computer, I would highly recommend this docking unit. You will need to buy an additional power connector if you plan on charging your lap top or surface.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    excellent docking station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the docking station itself has many ports. I am missing onve but that's an old Macbook air and it is outdated. I really like using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and to carry around. Works great with my laptop and multiple monitors.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Great concept but didn't support my accessories

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but didn't support my accessories . Two of the ports did not recognize anything was plugged in. Tried eight different items 2.0, 3.0, etc. Exhausted every idea I had. Still could be user error but it just didn't work for me.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jen,
      If you are still having trouble getting peripheral devices to work with the docking station. I would recommend contacting j5create customer support for troubleshooting assistance. Our contact information can be found on the device packaging and on our website under the ‘Support’ drop down. They can help through email, by live chat, or over the phone. I hope that you give us the opportunity to help you get your docking station up and running to its fullest potential.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to download a program to use with a MacBook which can be a bit confusing. Not just a plug and play device, I with there was an easier solution to having to expand to 2-3 additional screens

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI/VGA including the Mic ports requires an installation of a driver to use multiple displays at once. The rest of the ports are PnP. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Way too frustrating

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance despite having mixed results with unpowered hubs before and I think I've found that external power is pretty much a requirement for a quality hub. This one, in particular, was extremely frustrating. I've mostly used StarTech and Dell docks in the past and I'm sad to say that J5Create doesn't even come close - power or no power. I tried this on a true triple-monitor setup to start with: An LG 32" IPS monitor, an older BenQ 27", and the screen on my Lenovo. The laptop is my work Dell Latitude 10th gen i7 machine - plenty of performance. I first tried the LG monitor through DisplayPort with the BenQ via DVI adapted to HDMI. The j5create simply wouldn't run the LG at first. So, I swapping them to both direct HDMI and was able to get a signal, but Windows identified the LG as a "non plug-and-play monitor" with a max resolution of 640x480. On top of that, the functionality in the BenQ was extremely sluggish. Ok, so I decided to try swapping my wife's StarTech dock for the j5create to see if I could get decent results there (since I knew the StarTech would work for me). Her system was little better. We only needed 2, older Dell screens powered there. Running adapted DVI to DisplayPort on one and adapted DVI to HDMI on the other produced bad results again as the DisplayPort screen would not come on. Tried just about everything. Drivers from j5create (of course), drivers from DisplayLink, drivers from monitor manufacturers, Windows updates, Dell SupportAssist... that's it, I'm done. It shouldn't take this much to get this working. Best Buy will get a return of this as soon as possible and a suggestion that they stop selling this. I've heard that their support is good, but I shouldn't have to lean on a lengthy email chain to just get this working - especially when I can get working docks from other companies. Other issues: Short USB-C cable that's built in to the unit, 3 USB-A seems a little under strength for a $100+ unit, all ports rear and nothing on the sides. TL;DR Don't use this unless you're using unadapted monitors, have a "traditional" setup where the laptop will be right on top of the dock, and are prepared for things to not work out of the box.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am sorry that the docking station did not meet your needs. We do not recommend daisy chaining display adapters through a docking station. Adding adapters will reduce the display quality. A direct connection will give you the best quality. I hope that you have a good day.
      Thank you,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Good but needs power supply to be fully effective.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. wish Best Buy had the same thing with the power supply. If you plug your phone or anything else to charge it takes forever. Now Have to make another trip or order the power supply.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If your computer came with a USB-C power-brick 65W or higher, you will be able to connect it to the Power-in port for pass-through charge. However, computers must support Power Delivery over USB-C. The additional Power Adapter is JUP2290, supports up to 100W. j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Caused my desktop to completely lock up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dell Inspiron Desktop and a Dell Inspiron Laptop. The dock works alright for my laptop, I am able to fully utilize both HDMIs and a small USB-c monitor, for a total of 4 screens (including the laptop screen). My desktop however is only accepting one of the HDMI ports. The one closest to the VGA. I can swap cables and monitors, but only that one HDMI port will work. The USB-c monitor still works fine. I got it to easily swap between my work laptop and school pc, but it has been more of a hassle than changing over the 6 plugs individually.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm very sorry for the inconvenience you've had. This sounds like there might be an issue with display port alt. Please contact us for more information. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Awesome MacBook Pro M1 Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as advertised, I just had to learn how to “allow” the extension to operate in the background and it worked just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great On Win 10, Does Not Support Linux

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to drive extra monitor plus sound plus route external power to my Lenovo laptop. Works great with Windows 10. Does not seem to work with Mint Linux (a derivative of Ubuntu).

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello and thank you for taking the time to review the JCA379 - we always welcome positive feedback on our products.
      Thanks LongTimeProgrammer,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product could used some work on the pricing but it works as advertised would recomend for a quick way of expanding youre displays and a small hub for all your usb ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I need it to.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets daily use at the office because I bring my 13" MacBook Pro home every day. Single external monitor, keyboard and mouse setup. Very discreet. Got it during Black Friday deals so that's why I ended up getting this one instead of another at the same retail price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello and thank you for providing input on the JCD543 Triple display docking station as it is a very popular device for office users and having multi functional ports for all your needs. If you have any questions, feel free to contact the support team on the packaging.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have multiple screens and easy to connect to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes things so much easier. Helps you organize your desk. The USB 3.0 makes charging your phone a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's 2 HDMI and one VGA, but you can't use the 3 of them at the same time... for one of the HDMI is either the HDMI or the VGA, if you connect a VGA one of the HDMI's wont work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Rsperez, I regret to hear about the experience you had with the JCD543. In regards to the dock not allowing you to utilize all displays, this could be due to a setting disconnecting the monitor. We would love the opportunity to properly diagnose, troubleshoot and offer solutions. We recommend contacting tech support printed on the casing and a rep will be more than happy to help.
      Respectfully,
      j5create j5create

  • Rated 4 out of 5 stars

    Nice docking station

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice docking station and haven’t had much issue with it. I do wish it came with a power cord. I can’t easily change out my work laptop with my personal laptop since they both utilize different power cords. Not the end of the world but would have been super convenient to have its own charging cord.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Glad to hear that you like the JCD543. Here is the optional power adapter for the JCD543 if you are interested:
      bestbuy.com/site/j5create-100w-pd-usb-c-super-charger-black/6428326.p?skuId=6428326
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a godsend. Working from home and needing to have multiple monitors up and running.. this docking station does it all!! I have 3 up and running all day along with my laptop with no problems.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This triple display docking station turns your laptop into a full workstation with a DisplayPort output, two HDMI outputs, and a VGA output j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect docking station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up… perfect plug and play equipment piece for home office set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you don't have one get one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I admit that I purchased this product with the intention of it performing differently. However, It has completely met my needs.

    I would recommend this to a friend