Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Nifty, but has flaws...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as I'm currently working from home and hate swapping out cables from one device to another. This docking station has you covered on all fronts! Video works great, and I even noticed that the DVI out to my monitor was able to maintain 60FPS refresh rate. That said, one flaw i noticed is that my Samsung S20+ with USB C connection, does not charge when connected to the docking station. Funny enough, it will load/be recognized as a device, but it will not charge over the USB C connection. I've only had it about a week, but hoping the company addresses this issue. I'd give it a 3.5 out of 5, especially since it was almost $100 for the device. I may consider returning it if I can not resolve the charging issue.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
We're very sorry for the inconvenience that this has caused you. This is something we would be more than happy to assist you with and offer a variety of methods for your convenience. Our information is located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
works if used in a certain way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing this with 2 samsung monitors + gaming laptop. On one of the ports it works fine. But on the other port it makes only one screen work. On Chromebook it will make only one screen work. So generally it seems like the device works but it may not work properly depending on the port and the laptop you are using. So be prepared for it to not work as expected
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First let me honestly say, I don't know if the issues I'm having are with this docking station, or the laptop I have it connected to. Having said that, the USB devices connected to the dock fail multiple times daily with no warning. When I unplug a failed device and plug it back in, I sometime get a message from Windows that the USB device just connected has encountered an error, but I don't always get that. Usually shutting down the laptop and restarting fixes things but having to do that every 30 minutes at times is insane. I'm going to check it out on a different laptop to see if the issue is the dock or the laptop but I tend to lean towards it being the dock.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Check to see if your laptop might have firmware or driver updates that address compatibility or stability issues. Visit your computer's manufacturer's website for the latest updates.
Ensure that the docking station is receiving sufficient power. Docks require an external power source, and using a lower-wattage adapter than recommended could cause instability, especially when multiple devices are connected.
In Windows, the operating system can sometimes put USB devices to sleep to save power. This can be disabled in the Device Manager.
Windows Event Viewer might have logs that provide more details on what’s causing the USB devices to fail. Look under "Windows Logs" > "System" or "Application" for relevant error messages when the issue occurs.
Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
- Pros mentioned:Usb-c
J5create - USB-C Triple Display Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that it allows me to use different external hard drives or thumb drives that are older and use regular USB plugins that are NOT USB C.
I would recommend this to a friend - Pros mentioned:Usb-c
Worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered one from Amazon that wasn't what we needed, this was and works better.
I would recommend this to a friend Needed!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the purchase. My only complain is that you have to put something under it so it doesn’t mess with the ports when plugged to your laptop. I used a stack of small Post-It’s to keep it from wiggling. But other than than, perfect device!
I would recommend this to a friendBrand response from J5create Team
Posted .USB-C 100W power delivery, multiple connections, BC fast charging and more. Thank you for your review! Take care.
- Pros mentioned:Ease of use
Good addition to my home office set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read many reviews prior to buying. Most were good but i bought anyway. This has worked very well. I made sure to follow the instruction to set up and did not have issues using it on my MacBook Pro. Works great and would recommend this.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you so much for recommending the docking station - we value input from our customers as we strive for perfection, thanks again and stay safe.
Cordially,
j5create
- Pros mentioned:Ease of use
j5create - USB-C Triple Display Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Sleek, easy to set-up and usr. Highly recommended.
I would recommend this to a friend - Pros mentioned:Usb-c
Swiss Army Knife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter addresses all issues for connecting multiple devices to my MacBook Pro. This allows me to hook my phone, my DJ controller, and other devices to it. Definitely recommend this product!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and recommending our Docking Station. Have a great day, WG13.
- Pros mentioned:Ease of use
Docking station for my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use when setting up with my laptop and monitor, able to plug all my accessories in as well.
I would recommend this to a friend Requires Softweare SApplication Download
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this product because it requires a software application download to use the full features. I needed this hub to use with multiple laptops, one of which is a work laptop that I don't have administrator privilege's to add software. It worked fine with my personal laptops, but would not fully function with my work laptop. I consider this a downside. I returned it for a hub that is plug and play via windows.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have a work computer and do not have administrative access, you may have to contact your IT department in order to see if they will allow you to install the software. The VGA, Mic and the stand alone HDMI port requires an installation of a driver. Cordially, j5create.
Works but needed more ports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the device, but I found that I didn’t have enough connections to connect all my USB devices.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes for the perfect docking station. Very simple allowing plenty off add on devices..
I would recommend this to a friend - Pros mentioned:Ports
2 Monitors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great tool to add ports and to add 2 more monitors,
I would recommend this to a friend Outstanding
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know that everything i wanted can be in a package much cheaper than Lenovo’s docking station. I saved $300+ with this docking station.
I would recommend this to a friendVideo card issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it implies it will run to monitors, yet it will, but only on the onboard video card. If you have and want to use an installed upper end card; want do it. Besides that great and compact. Although I plan to take it back, doesn’t meet my expectation.
I would recommend this to a friendBrand response from J5create Team
Posted .The Dock in considered a PnP and driver base. The HDMI or DP can be used one or the other as it is a PnP. The HDMI and VGA requires a driver. You should be able to have total of 3 external displays. If you have any questions, our contact info is available on the website. We apologize the Dock did not meet your expectations. Respectfully, j5create.
Worked great, but then..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.'Bought this product in January after reading tons of reviews. It worked like a charm. Then, one day in September, it just broke down and stopped working. 'Enjoyed it while it lasted but won't be going with this brand anymore.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Ease of use
Awesome docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great! I searched all over for one that worked with both my HP pavilion and Lenovo thinkbook and this one did the trick!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked so well for me. I love how I can set my computer on top of it and save space!
I would recommend this to a friend - Pros mentioned:Ease of use
One must have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have those who work from home. Very convenient and easy to use.
I would recommend this to a friend