Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.
This summary was generated by AI based on customer reviews.
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recomend. Was able to add a 3rd monitor making my work from home situation so much better.
I would recommend this to a friend- Cons mentioned:Compatibility
Review of the j5create - USB Type-C Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I was in trouble when I opened the package and the instructions had in bold print, "If you have a problem with this device call j5create technical support before returning it." I bought it to work with my job computer and two monitors. It also had to connect speakers and microphones so I can fully work from home. It didn't work out. It wasn't compatible with my computer so I returned it to Best Buy. The description should include its compatibility with different computers. It doesn't do well with my Dell Latitude 7470.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Brodie!
I'm so sorry that this happened to you! We put that notice in there because installation of these docking stations can be a little tricky and we always want to be able to assist where we can. I hope that you would consider giving us another shot so we can show you how well our products to do work.
Thanks,
j5create
- Pros mentioned:Usb-c
WHen it works, it works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three monitors hooked up to a laptop with this docking station, two HDMI and one VGA. It works for a while and then two of the monitors freeze and I have to pull the USB connection and connect again. Sometimes 5 times a day. Called support who had me update windows and get the latest driver. Works better, but still drops one monitor a couple times a day or it shows the right 2 inches of the display on the left side of the monitor. Laptop is an i7 with a discrete graphics card, so that is not lacking.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to leave a review for the docking station. I regret to hear that the dock is still causing issues after contacting support. We constantly strive to improve the quality of our products. If you would like further assistance our customer support team is happy to help.
Thank you,
j5create
Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Performs as it should. Good price comparatively.
I would recommend this to a friendnice as a dock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt really like paying over 100 dollars for this because I could buy one cheaper on Amazon. But it didn't really make my laptop that hot and has a USB pass-through which was nice so I kept it. I have it taped to my laptop holder and It docks nicely.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that you are pleased with the JCD543. We appreciate you taking the time to post a review.
Thanks,
j5create
- Pros mentioned:Overall performance
Work as Intended!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for adding extra monitors with USB ports included. Works awesome and lifts my 17" HP Omen for air flow under the fans. Bonus!!!
I would recommend this to a friend Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the drivers to update properly. Computer constantly made a beeping noise that device was being recognized. Annoying. Returned
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The constant beeping and driver update errors suggest the dock is having difficulty maintaining a stable connection with your computer. The JCD543 requires a USB-C port that supports DisplayPort Alt Mode and USB Power Delivery. Some USB-C ports are data-only and may not fully support the dock. Ensure your operating system is fully updated, as certain compatibility issues are resolved through Windows updates.
- Pros mentioned:Usb-c
Adding ports
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use this for the ethernet and the HDMI cord that you can add onto your MacBook 
I would recommend this to a friend - Pros mentioned:Usb-c
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent USB docking station, thus is my second product from the company.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, powers my MacBook, provides an Ethernet connection for my MacBook and it connects it to my 2nd monitor for editing videos. It’s everything I need and more
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Serg, it a nice Dock for your computer and creating a workstation for home or work. Enjoy and take care.
- Cons mentioned:Power supply
Very nice but was disappointed in power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to find this but had multiple disappointments after I got it home. I discovered it has no power supply. So in addition to this you have to bring power to it. So I went back and bought a 100w power supply for an additional >$100. The power supply is great. But when I plugged the power supply into this docking station then ran power from the docking station to the laptop, the docking station was passing through only less than 50 watts and it would not operate the laptop. I returned the docking station unfortunately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about the trouble that you've been having with our device. I hope that you will contact us at our customer service department and we can try and get to the bottom of the issue as well as locate a product that will better suit your needs and get you up and running again.
Thanks!
j5create
- Pros mentioned:Usb-c
Great low profile dock.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has done exactly what it advertised and has done it will no issues. Used to karaoke a party and worked like a champ
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and Versatile Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Plug and play. No issues and no instructions needed.
I would recommend this to a friend Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great! I purchased this replace an adapter that I was using to connect my macbook air to a monitor. This saved me a bunch of money since now I do not need to buy a new monitor or computer. Super easy connection. Much stronger connection than the smaller adaptors that tend to disconnect or slow the connection.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use, great quality, i highly recommend.
I would recommend this to a friendUSB-C docking review& question.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device with my laptop that has an USB-C connection but I wonder how it work with laptop w/o such connection. I do have laptops/ desktops with USB3, how can I make it work?
I would recommend this to a friend- Pros mentioned:Connectivity
Great Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock for my MacPro. Easy setup (there's an app to download) and connects all my accessories and monitors
I would recommend this to a friend - Pros mentioned:Connectivity
Excellent Docking station for USB C type computers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this docking station for my Apple laptop. Most of my peripherals still using USB 3 and this station solve my connectivity problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for home office
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and using seamlessly in home office.
I would recommend this to a friend - Cons mentioned:Compatibility, Power supply
Returned it immediately after getting it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say it works with mac. Nope. They say it works with PC. Nope. It doesn’t have power, and it doesn’t have the right ports for modern monitors. There’s nowhere to plug a mouse or keyboard. It just straight up sucks. I cant believe I (and a few others) are the few to see these problems. Im trying to understand what this thing is supposed to do without any of those connections? I have to plug them all into my computer anyway.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi! I'm so sorry to hear you had issues with our docking station, you did not mention if you contacted our support, which I believe we would have been able to assist you with the setup of this product. I would like to respond to some of the information posted in this review...
This dock does work with Microsoft® Windows® 10/ 8.1/ 7 (32-bit or 64-bit) as well as macOS® 10.8 or later with a supported USB-C™ connection available.
While true you will need to use a VGA connection to achieve 3 external monitors, we do support modern display devices with HDMI and DisplayPort connections available, but the laptop connected will need to support USB-C™ DisplayPort™ Alt mode for the displays to function, along with a driver installation for full functionality.
We do feature 3 USB Type-A 3.1 ports to connect peripherals, like a mouse and keyboard.
The JCD543 is bus-powered (draws power from the connected laptop). The USB-C™ Power In port is optional but recommended if using high-powered devices, like external drives. We offer this docking station with (JCD543P) and without (JCD543) a power supply. If your laptop uses a Type-C connection for power, it can be plugged into this dock for power as well.
Thank you, j5create