Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. The device's compact size, display capabilities, sleek design, and reasonable price point are also appreciated. However, some customers have noted compatibility issues and the absence of a power supply as potential drawbacks. Overall, the docking station seems to be well-received for its convenience and functionality.
This summary was generated by AI based on customer reviews.
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, easy to set up and easy to use very practical
I would recommend this to a friend- Cons mentioned:Compatibility
Works great for PC's
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for Apple devices. For Windows it works fine as long as you are using the correct USB C connector which most PC's built after 2020 should have.
I would recommend this to a friendBrand response from J5create Team
Posted .Computers with an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 works great towards this Docking Stations. Thanks for your review!
- Pros mentioned:Ease of use
Great option for the price!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and everything you need for any purpose (Word, gaming, family, etc.).
I would recommend this to a friend - Pros mentioned:Connectivity
Better than most docks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward USB-C dock. Multiple monitor support. I now own 3 of them and the do exactly what I wanted.
I would recommend this to a friend - Pros mentioned:Overall performance
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly like it should. Very satisfied with the product.
I would recommend this to a friend - Cons mentioned:Compatibility
Review of the j5create - USB Type-C Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I was in trouble when I opened the package and the instructions had in bold print, "If you have a problem with this device call j5create technical support before returning it." I bought it to work with my job computer and two monitors. It also had to connect speakers and microphones so I can fully work from home. It didn't work out. It wasn't compatible with my computer so I returned it to Best Buy. The description should include its compatibility with different computers. It doesn't do well with my Dell Latitude 7470.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Brodie!
I'm so sorry that this happened to you! We put that notice in there because installation of these docking stations can be a little tricky and we always want to be able to assist where we can. I hope that you would consider giving us another shot so we can show you how well our products to do work.
Thanks,
j5create
Good Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product to connect to multiple devices. I haven’t had any issues with it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, powers my MacBook, provides an Ethernet connection for my MacBook and it connects it to my 2nd monitor for editing videos. It’s everything I need and more
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Serg, it a nice Dock for your computer and creating a workstation for home or work. Enjoy and take care.
- Pros mentioned:Usb-c
WHen it works, it works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three monitors hooked up to a laptop with this docking station, two HDMI and one VGA. It works for a while and then two of the monitors freeze and I have to pull the USB connection and connect again. Sometimes 5 times a day. Called support who had me update windows and get the latest driver. Works better, but still drops one monitor a couple times a day or it shows the right 2 inches of the display on the left side of the monitor. Laptop is an i7 with a discrete graphics card, so that is not lacking.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to leave a review for the docking station. I regret to hear that the dock is still causing issues after contacting support. We constantly strive to improve the quality of our products. If you would like further assistance our customer support team is happy to help.
Thank you,
j5create
Versatile and Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all my needs at a more reasonable price than the rest. Sturdy shell with good durability great function.
I would recommend this to a friend- Cons mentioned:Power supply
Very nice but was disappointed in power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to find this but had multiple disappointments after I got it home. I discovered it has no power supply. So in addition to this you have to bring power to it. So I went back and bought a 100w power supply for an additional >$100. The power supply is great. But when I plugged the power supply into this docking station then ran power from the docking station to the laptop, the docking station was passing through only less than 50 watts and it would not operate the laptop. I returned the docking station unfortunately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about the trouble that you've been having with our device. I hope that you will contact us at our customer service department and we can try and get to the bottom of the issue as well as locate a product that will better suit your needs and get you up and running again.
Thanks!
j5create
- Cons mentioned:Power supply
Works with a few issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even plugged in I have power troubles with this docking station. Monitors and usb devices keep ejecting and restarting while my computer is locked.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. Sincerely, j5.
- Pros mentioned:Overall performance
Technology
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station highly recommend for your computer use.
I would recommend this to a friend Good Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very straight forward installation. Sleek and barely noticeable. Works great for dual monitors.
I would recommend this to a friendLove my docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective, works well, even with an old monitor. Takes up little space
I would recommend this to a friend- Pros mentioned:Overall performance
Work as Intended!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for adding extra monitors with USB ports included. Works awesome and lifts my 17" HP Omen for air flow under the fans. Bonus!!!
I would recommend this to a friend Great for Cord Management
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has saved me so much stress and not having to have as many cords everywhere. I use this on my desk to help organize cords with a KVM switch. I have two laptops (work & personal) and two monitors. This has helped with my cord management.
I would recommend this to a friend- Cons mentioned:Compatibility
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. Does not work for all external devices.
I would recommend this to a friend - Pros mentioned:Connectivity
USB-C docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient to have all peripherals connected to one device and have them all functional once I connect this the MacBook Pro.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Cons mentioned:Compatibility, Power supply
Returned it immediately after getting it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say it works with mac. Nope. They say it works with PC. Nope. It doesn’t have power, and it doesn’t have the right ports for modern monitors. There’s nowhere to plug a mouse or keyboard. It just straight up sucks. I cant believe I (and a few others) are the few to see these problems. Im trying to understand what this thing is supposed to do without any of those connections? I have to plug them all into my computer anyway.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi! I'm so sorry to hear you had issues with our docking station, you did not mention if you contacted our support, which I believe we would have been able to assist you with the setup of this product. I would like to respond to some of the information posted in this review...
This dock does work with Microsoft® Windows® 10/ 8.1/ 7 (32-bit or 64-bit) as well as macOS® 10.8 or later with a supported USB-C™ connection available.
While true you will need to use a VGA connection to achieve 3 external monitors, we do support modern display devices with HDMI and DisplayPort connections available, but the laptop connected will need to support USB-C™ DisplayPort™ Alt mode for the displays to function, along with a driver installation for full functionality.
We do feature 3 USB Type-A 3.1 ports to connect peripherals, like a mouse and keyboard.
The JCD543 is bus-powered (draws power from the connected laptop). The USB-C™ Power In port is optional but recommended if using high-powered devices, like external drives. We offer this docking station with (JCD543P) and without (JCD543) a power supply. If your laptop uses a Type-C connection for power, it can be plugged into this dock for power as well.
Thank you, j5create