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Customer Ratings & Reviews

Your price for this item is $95.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,998 reviews
  • Pros mentioned:
    Usb-c
    Best Buy Employee

    Rated 5 out of 5 stars

    Adding ports

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for the ethernet and the HDMI cord that you can add onto your MacBook 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB-C docking review& question.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device with my laptop that has an USB-C connection but I wonder how it work with laptop w/o such connection. I do have laptops/ desktops with USB3, how can I make it work?

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Review of the j5create - USB Type-C Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I was in trouble when I opened the package and the instructions had in bold print, "If you have a problem with this device call j5create technical support before returning it." I bought it to work with my job computer and two monitors. It also had to connect speakers and microphones so I can fully work from home. It didn't work out. It wasn't compatible with my computer so I returned it to Best Buy. The description should include its compatibility with different computers. It doesn't do well with my Dell Latitude 7470.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Brodie!

      I'm so sorry that this happened to you! We put that notice in there because installation of these docking stations can be a little tricky and we always want to be able to assist where we can. I hope that you would consider giving us another shot so we can show you how well our products to do work.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 2 out of 5 stars

    WHen it works, it works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three monitors hooked up to a laptop with this docking station, two HDMI and one VGA. It works for a while and then two of the monitors freeze and I have to pull the USB connection and connect again. Sometimes 5 times a day. Called support who had me update windows and get the latest driver. Works better, but still drops one monitor a couple times a day or it shows the right 2 inches of the display on the left side of the monitor. Laptop is an i7 with a discrete graphics card, so that is not lacking.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you taking the time to leave a review for the docking station. I regret to hear that the dock is still causing issues after contacting support. We constantly strive to improve the quality of our products. If you would like further assistance our customer support team is happy to help.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Performs as it should. Good price comparatively.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent USB docking station, thus is my second product from the company.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Docking station for USB C type computers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this docking station for my Apple laptop. Most of my peripherals still using USB 3 and this station solve my connectivity problems.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock for my MacPro. Easy setup (there's an app to download) and connects all my accessories and monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptops

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to enable my son to easily hook up two screens to his laptop. Laptop lacked the appropriate ports - but this fixed that issue very easily.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Thank you for your feedback, Shane. Enjoy! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Versatile Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Plug and play. No issues and no instructions needed.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 2 out of 5 stars

    Very nice but was disappointed in power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find this but had multiple disappointments after I got it home. I discovered it has no power supply. So in addition to this you have to bring power to it. So I went back and bought a 100w power supply for an additional >$100. The power supply is great. But when I plugged the power supply into this docking station then ran power from the docking station to the laptop, the docking station was passing through only less than 50 watts and it would not operate the laptop. I returned the docking station unfortunately.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm sorry to hear about the trouble that you've been having with our device. I hope that you will contact us at our customer service department and we can try and get to the bottom of the issue as well as locate a product that will better suit your needs and get you up and running again.

      Thanks!
      j5create j5create

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s useful and it recently saved me because there is an Ethernet option on it. The only thing that happens is that I still can’t figure out how to close my laptop platter start up so I can just use my monitors. I read in the reviews that this was possible and I haven’t figured it out yet. Another thing I notice is that once I try to log back in after it’s been hibernating over night the screens don’t turn on. I have to uncles lug it. Log in then plug it back into my laptop. I gave it 5 starts because I believe these are user errors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this docking station however, not all of the ports can be used for monitors. I had to get many different cables to make them work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! I purchased this replace an adapter that I was using to connect my macbook air to a monitor. This saved me a bunch of money since now I do not need to buy a new monitor or computer. Super easy connection. Much stronger connection than the smaller adaptors that tend to disconnect or slow the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    USB-C docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have all peripherals connected to one device and have them all functional once I connect this the MacBook Pro.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect office hub all in one connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technology addition for a multi-tasker and 5 different ports / outputs with a laptop. Amazing quality and easy to i stall almost plug and play.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A Good Buy - j5create USB-C Triple Display Docking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects all my monitors, keyboard, and a few other devices. Definitely gets them working together.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    I5 docking station review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station works fabulously with our 13” MacBook Pro! It has solved several problems we were previously having and has a ton of features overall!. Great value!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dave, we are pleased to hear that the JCD543 is great unit for your MacBook Pro and thanks for the support with a five-star review, that means a lot to us. With gratitude, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easeofsetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of setting this docking station up to my work laptop and extra 2 monitors. I love working from home now.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect to connect my two monitors through HDMI to my laptop. Doesn't heat up like other docks I've purchased.

    I would recommend this to a friend